Customer
Discussion List
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Filtering Customer Details in Accounts ReceivablesQuestion: System shows all customer accounts and sites instead of specific details for the entered Account Number and Site Name. Actual Behavior: Multiple accounts and s…Mutyam Venkateswarlu Amara 21 views 5 comments 0 points Most recent by Mutyam Venkateswarlu Amara Receivables & Collections -
Which modules are concerned with applying recovery plan rules for customersSummary: Hi, Release order – Exception Management process & Recovery plan Overdue management forms an integrate part of the Group Credit Policy and needs to be carefully…
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Dunning History always assigns full batch of letters to one customerHi, We have noticed that when the dunning letters are produced and saved to Customer History within Collections, each time one customer has the entire batch (containing …
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Where to Get Custmer Data Model and Table RelationshipsSummary: To support our integration designs with other systems we need to get access to the Custmer Data Model and Table Relationships. Is this anywhere avilable? Only d…
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Unable to Create Batch requests with SOAPHello, I tried following the Oracle Documentation below to create a batch of SOAP requests for creating customer accounts Perform Batch SOAP Operations And this is my sa…User_E22UI 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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In the Customer merge How to get Original Party site details?We recently performed a customer merge activity in the non-PROD instance. To track the details of this activity, we developed a BIP report to display both the old and me…
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Basic question about Profile Class change triggering update to Strategy in CollectionsSummary: Basic question about Profile Class change triggering update to Strategy in Collections Content (required): Hi - sorry for possibly a basic question, as I am not…
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Customer Upload & Maintenance using FBDISummary: Customer Upload & Maintenance using FBDI Content (required): Our Client has a small Customer base and are getting used to the 'Upload Customers' template that i…srirm 101 views 7 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create Party relationship between two organization with party type as organization using FBDISummary: There is requirement of client in which we wanted to establish Party relationship between two organizations ( customers) Relationship Type PARENT/SUBSIDIARY). W…Prasad Walwadkar 12 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add Message when Printing Customer StatementSummary: I want to add Message 1 to Message 7 when running the Create Customer Statement Program. Content (please ensure you mask any confidential information): While ru…Shanky_CPU 3 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to disable the automatic payment request creation when we raise refund for a receipt?Summary: Hi Team, As per our client's requirement, when a refund is created, it should not generate an AP Invoice (i.e., Payment request) because the refund payment is h…
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Bulk Upload of Customers as PersonSummary: Bulk Upload of Customers as Person Content (please ensure you mask any confidential information): We have approx 22 Million Customer to be migrated from legacy …Md Mosharraf Ali Raza 11 views 3 comments 0 points Most recent by User_SWCMQ Receivables & Collections -
Customer Import Stuck at "Process Pending"Content Hello All, While we were importing customers to update customer data, i has stucked pending process. When we check the "Upload Customers" process from "Scheduled…User_2025-02-05-02-16-41-526 91 views 3 comments 2 points Most recent by arunpr Receivables & Collections -
Are DFF's be selected for AuditingSummary: Auditing on DFF's Content (required): Hello, We have create a few DFF fields under : Manage Customer Account Descriptive Flexfields Manage Customer Account Site…
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Get call to get the bill to contact details/ship to contact details using REST API based on billtoHi, Please let me know if there is any REST API that provides ship to details and bill to contact details based on bill to account number .
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Is there any REST API to update Customer Site Address?Summary: Thousands of customers were uploaded by using the simplified Customers FBDI. Now we realize there are many Customer Site Addresses with incorrect Postal Codes. …User_2025-02-11-06-12-35-024 1K views 4 comments 1 point Most recent by Joeyc123 Receivables & Collections
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How to update the payment terms at the Credit Limits and Late Charges tab ( Customer site)Hi Everyone, I am uploading the customer data along with late charges information through FBDI template. I was able to upload the customer data along with late charges i…
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Ship-to Site Number field is missing in the Receivables Transactions Real Time subject area for OTBISummary: I need to add *Ship-To Site Number field and I don't see it available under Receivables Transactions Real Time subject area. Please suggest if it's available in…Rahul Kumar Gupta.-Oracle 21 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections -
Payment Terms getting change from Sales order to AR InvoiceSummary: We have below payment term setup Bill to site payment term- S38 Account payment term-S28 and when we created the sales order payment term showing as -S38 but wh…
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Setting Default Revenue and Receivables Account in Accounts Receivable ModuleWhen creating a customer in the Accounts Receivable module, I have to manually select the revenue and receivables account in the reference field each time. I want to set…
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How can we define Parent Child relationship in Customer MasterIs there a way to just define the Parent Child relationship in Customer MasterAshok Kumar Giri 85 views 5 comments 0 points Most recent by Wendy_Kriekels Receivables & Collections
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REST API for update of Customer Email Address at Site LevelSummary: We have a requirement to update the Email ID for customers at Site level for multiple records. Is there any REST API for update of Customer Email Address at Sit…MihirS 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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customer creation spreadsheetSummary: Customer creation spreadsheet Content (please ensure you mask any confidential information): Hi Gurus. Can someone share a Note id to use and understand the cus…
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Minimum Dunning AmountSummary: 24C documentation explains the difference between minimum dunning amount and minimum dunning invoice amount. But in setup & maintenance/Manage Collections prefr… -
How to deactivate a partyHi all. Checking if there is any way to deactivate/end-date a party, say for a customer. I know that it can't be done through UI but is there any API etc. that can help …Deepak Singal 11 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Create Receivables Customer Account with out AddressCan we create Receivables Customers Account with out Address as Mandatory. In other words, requirement is to create customer with out Customer Account address
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How to achieve Customer Number gapless sequencing and what are the pros and cons of doing it gaplessSummary: To Oracle Community, While creating customers in Oracle fusion, we have observed that there is a gap of around 1000 in the customer number being generated autom…
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Customer Debit authorization Creation using REST APISummary: While implementing customer integration for debit authorization using the Rest API, we have encountered the following issues: The REST API is unable to terminat…Khushbu Bhatia-Oracle 41 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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SOAP/RESTapi available to update hz_party_sites table's IDENTIFYING_ADDRESS_FLAG in Oracle FusionA TCA customer account has multiple addresses/sites. Only one address can be primary site. I need another site to be the primary identifying address. I suppose, once thi…Behind_the_Clooud 136 views 3 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections
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What is the max number of customer bill-to sites Oracle ERP can easily manage for a single customer?We are implementing Oracle AR and have a few sets of customers that may have thousands of billing sites. Want to understand if thee are any potential concerns related to…