Customer
Discussion List
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How can we define Parent Child relationship in Customer MasterIs there a way to just define the Parent Child relationship in Customer MasterAshok Kumar Giri 11 views 4 comments 0 points Most recent by Ashok Kumar Giri Receivables & Collections
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how to create/Insert new address in existing customer account, using bulk load templateSummary: I am looking to create/Insert new address in existing customer account, I am using bulk load template & using sheet name 'HZ_IMP_LOCATIONS_T', not able to see t…Santoshh Mishrra 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Do we have any Rest/SOAP api to GET/UPDATE/CREATE for AR_CollectorsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Do we have REST/SOAP API to Create/Update/Delete Profile class, Collectors and Statement CycleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Org Level Contact - Person RelationshipSummary: Trying to Create a Org Contact in fusion (A Person with contact to be created and linked to a Organization) Content (please ensure you mask any confidential inf…
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Do we have any REST/SOAP API to create/update Payment TermsI see only Get and Get all service for Payment terms /fscmRestApi/resources/11.13.18.05/payablesPaymentTermsAseefShaik 21 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Merge Customers at account LevelSummary: We Where able to Merge Customer at Party level , using How To Merge Customer Data within Receivables (Doc ID 2272315.1) Now it is required to merge the same cus…Wael.Dawood-Oracle 221 views 8 comments 0 points Most recent by Neil McKeown Receivables & Collections
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How to add multiple sites with different address sets under a single customer account?Summary: We are unable to load multiple sites with the same address but with different address sets under a single customer account using the simple & complex template f…
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Error using 'Upload Customers' FBDI, using OIC processthe error is: Processing Data File: ArUploadCustomers.csv Data files cannot be processed due to incorrect file name prefix. You must provide the Data Files having valid …
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AR Payment Terms based on periods instead of Calendar daysSummary: Business Requirement: We hope to have new payment terms to show invoices entered each period to have a due date based on fiscal quarter end + 30. For instance, …
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REST or SOAP web services for creating and updating notes for customers at the account levelWe are looking to create notes for customers at the account level through integration. Could you please let us know if any REST or SOAP web services are available for th…
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How to enable customer account number masking on all receivables transactions?Summary: We enabled system security option to mask all bank account numbers (screenshot-1). While it is working on most of the pages, we observed that our custom AR Inqu…
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SOAP Web Services for customers: can we get the Enable for XML Invoicing options ?Summary: Get the "Enable for XML Invoicing" options though SOAP Web Services Content (please ensure you mask any confidential information): Hi, We need to get the "Enabl…Elena Ramona 21 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customers update fields in bulkDear Oracle Community, I have created a Descriptive Flexfield (DFF) in the customer account screen and would like to update this field for all my customers in a bulk man…Anthony Sleiman 21 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Issue Updating Customers via SpreadsheetDear Oracle Support, I am encountering an issue while attempting to update customer information using a spreadsheet. Despite entering all the required information and re…Anthony Sleiman 1 view 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How To Update 'Enable For XML Invoicing' Attributes Through Customer Profile Web Service?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…User_Z9CTB 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR- Customer dependency on Transaction Type on Create Transaction pageSummary: We would like an enhancement that allow us to make Customer search dependent on Transaction type Content (please ensure you mask any confidential information): …SayanDutta 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR-Customer Bill To site number in Address Purpose to default from site number in AddressSummary: Ability to have same customer Bill-To Site Number in Address Purpose field as Site Number in Address section Content (please ensure you mask any confidential in…
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Customer account type field link to sitesSummary: In Oracle ERP Cloud (Fusion), I want to link 3 sites to an external customer. this same customer have 2 account type : one = internal and one = external. Can yo…
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Can it be possible to add multiple bank account for one customer vs whole business unitSummary: we will need to update bank details in AR module for international invoices created by IO team only for one customer, every time IO creates an invoice to custom…
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Can we use the /crmRestApi/resources/11.13.18.05/accounts REST API to Create customer accountsCan we use the /crmRestApi/resources/11.13.18.05/accounts REST API to Create customer accounts in Oracle receivables. there is a Doc ID 2742292.1 which says we cannot us…Chakradhar Mulumudi 31 views 3 comments 0 points Most recent by Bala Mahalingam-Oracle Receivables & Collections
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FDBI Update Issue - Customer DFF FieldDear Oracle Support, I am facing difficulties updating customer information using FDBI. While I have successfully created a DFF field in the customer account screen, I a…
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Why Oracle is creating duplicate Customers or Party everytime we add customer contactsSummary: Why Oracle is creating duplicate Customers or Party everytime we add customer contacts Content (please ensure you mask any confidential information): Version (i…
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How To Load DFF Date Field Attributes via CustomerImportTemplate FBDI?Summary: How To Load DFF Date Field Attributes via CustomerImportTemplate FBDI? Content (please ensure you mask any confidential information): Columns ATTRIBUTE_NUMBER1 …
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How to Upload Generate Bill and Preferred Delivery Method for a customer using Upload templateSummary: We are uploading customers where we have to update the Generate Bill and Preferred Delivery Method to be able to send the print receivable invoices to customer …Bharath Dondapati 263 views 7 comments 0 points Most recent by Elena Ramona Receivables & Collections
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You can't save this address because at least one of the address elements is invalid. (HZ-120485)Summary: Using Address (Import Object) in Import Management to update few additional address element attributes for Customer Location Content (please ensure you mask any…
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Unable to Merge Account with Email Contact PointSummary: Hi Team, I have a person with Contact Points both Email and Phone. When I tried to merge account using below SOAP service with relationship ID it is always crea…Tamilselvan Natarajan 11 views 1 comment 0 points Most recent by DhirenSamal-Oracle Receivables & Collections
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How can we auto generate the Customer Number, Site Number & A/c Number by using Customer SpreadsheetHow can we auto generate the Customer Number, Site Number & A/c Number by using Customer Spreadsheet. Customer FBDI has the option to not to populate Customer Number, Si…
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Bill-to Site Address Reference for Ship-to Site Purpose is not available in Customers Extensive FBDISummary: We are using Customers Extensive FBDI to load the customers into the environment For Ship-to Site purpose, we want to assign respective Bill-to Site address in …Gunda Amulya 12 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Query regarding account relationshipScenario: The customer is a distributor. So the customer account is only linked to a bill to site and Does not have a ship to site. We ship the product directly to the f…