Customer
Discussion List
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Generate direct debit files with different ID NumbersSummary: It is possible to generate direct debit files pointing to different identification numbers. Currently, all the files are generated with the same default number.… -
Getting an error when posting AR receiptsSummary: Unable to post AR receipts in cloud as getting an error Content (please ensure you mask any confidential information): You didn't assign a value to AR: Lockbox …
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Direct Debit- Mandate gets overwritten across sites of one customer accountMy client has a customer account with different sites serviced by different LEs. Each site has a unique Direct Debit mandate ID for their payments. Oracle is over writin…Poulami Chatterjee 8 views 0 comments 0 points Started by Poulami Chatterjee Receivables & Collections
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how to change party name for a customer accountWe would need to update party name for a customer account, would like to know the approach.User_5B00O 16 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to update Ship-To Site Address using APISummary: Looking for REST/SOAP API to update "Bill To" Site address. Content (please ensure you mask any confidential information): We are creating Hub Organization Cust…BhaskarMukherjee-Oracle 89 views 4 comments 0 points Most recent by BhaskarMukherjee-Oracle Receivables & Collections
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Is there any direct relationship or linkage between invoices while we are creating the credit memowe would like to further understand from fusion application end. Whether Fusion AR module supports automatic application of credit memos. No direct reference or tagging …
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How to update customer account DFF and customer account profile (payment terms) in bulk?Hello, We have a request to update a DFF value that is at customer account header level and update the payment terms at customer account profile level, in bulk. We are g…RCR 44 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Add Bill-To Customer Account Number field to the main screen? Billing ‘Edit Transaction’ pageSummary: Is there a way in both the Billing ‘Edit Transaction’ page and Billing ‘Create Transaction’ page in Receivables to add the Bill-To Customer Account Number to th…Baskara Sateesh-Oracle 25 views 3 comments 0 points Most recent by alexey.shtrakhov Receivables & Collections
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Tax validation type and Tax payer id needs to be added at customer site level for PolandTax validation type and Tax payer id needs to be added at customer site level for Poland
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How to add multiple sites with different address sets under a single customer account?Summary: We are unable to load multiple sites with the same address but with different address sets under a single customer account using the simple & complex template f…
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Contact Point & Responsibility update - Customer FBDI 19 SheetsSummary: Hi All, Trying to load Customer contact, points, relationships & responsibilities via customer FBDI 19 sheets. When trying one to one relationship, it works (On…
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Unable to Filter Customer Account based Upon Account DFF using Soap APIUnable to Filter Customer Account based Upon Account DFF using Soap API I am unable to filter Customer Account Based Upon Customer Account DFF using Soap API . Can you p…
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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Reactivate Customer Account Site UseSummary: Does anyone have a working payload that will update and reactivate Customer Account Site Uses? I have the Site reactivated, but am unable to reactivate the site…Lee Eslick-Huff 39 views 4 comments 0 points Most recent by Lee Eslick-Huff Receivables & Collections -
Can we assign same contact to multiple customersIs it possible to associate one contact to multiple customers? This contact can be a 3rd party person who will deal with multiple customers. I know that one contact can … -
Required fields in customersSummary: Currently we have several standard fields in customers, which are required to be mandatory. We have tried to perform the process through SandBox, however, in th…
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is it possibile to check uniqueness of a field using page composer and el expression?I need to verify that when a user creates a customer of type person it is not already existing in cloud trate the fiscal classification code, because people do not have …
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is it possible to insert a uniqueness check of the fiscal code for customers?there is a check on the VAT number but we have many customers especially people and public customers who in Italian only have the fiscal code and not VAT number. I need …
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Importance of customer notes at party and account level in fusionHi Team, Please assist me in understanding the significance of notes at the customer party and account level I need to know where these notes are used or printed for var…Lavanya Bajanki 16 views 2 comments 0 points Most recent by Lavanya Bajanki Receivables & Collections
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Is it possible to update customer which manual creation from UI using simplified FBDISummary: Can we update the customer using simplified FBDI (Upload spreadsheet) for the existing customer created manual from UI? Content (please ensure you mask any conf…N&A Support Team 99 views 1 comment 0 points Most recent by Neil Birks-Oracle Receivables & Collections
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We couldn't find customer Party level DFF attributes as Input Source for Event class receipt in SLASummary: Business Use case Scenario: We want to Use the customer Party DFF as Input Source for Event class receipt in SLA configurations to override the company account.…
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Audit objects to check who updated the Flexfields' Contact in the Account levelSummary: Could someone please let me know which object and attribute should be enabled under Manage audit policies to check who updated or inserted the flexfields' Conta…
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Searching for Customer AccountSummary: When searching for a specific customer account in the Manage Customers screen, Oracle returns all accounts for that customer instead of the account I have chose…Scott Geiger-IBM 14 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Receivables generate audit report in PDFSummary: Users have the requirement to generate the audit report in PDF format. Please advise the option is available. Present note that Audit report jobs 'Receivables -…Snemali 16 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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We have to set all sites to non primary upon importing a customer using FBDISummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Purahoo Muntasir 17 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Unable to create Customer Account via SOAPI am trying to create a customer account in receivables using SOAP TCP service. However, I am receiving the following error: JBO-27008: Attribute CustomerAccountId in vi… -
Issue with rounding for AR payment discountsHello, There is no consistency in calculation of rounding of discounts for the decimal payments. System is working differently for Full payments, Partial payments, multi…
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Tables to verify bank account details (created through Lockbox) of AR customerSummary: Content (please ensure you mask any confidential information): I am currently using the following tables, but they are not yielding the expected results: IBY_EX…HimanshuSetia123 34 views 4 comments 0 points Most recent by HimanshuSetia123 Receivables & Collections
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How to store Malaysia SST and other additional registration numbers at customer masterNeed to understand Oracle's functionality to store additional tax registration numbers at customer master like: BRZ_CPF_CNPJ BRZ_IE_NUMBER BRZ_CCM_NUMBER MAL_SST_NUMBER …HSingh 22 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can we create single mail for multiple Customer in AR.In AR,we want to create single mail address for all Customer.Is there any way.Ashok01 7 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections