Customer
Discussion List
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Is there any REST API to update Customer Site Address?Summary: Thousands of customers were uploaded by using the simplified Customers FBDI. Now we realize there are many Customer Site Addresses with incorrect Postal Codes. …User_2025-02-11-06-12-35-024 1.1K views 4 comments 1 point Most recent by Joeyc123 Receivables & Collections -
How to update the payment terms at the Credit Limits and Late Charges tab ( Customer site)Hi Everyone, I am uploading the customer data along with late charges information through FBDI template. I was able to upload the customer data along with late charges i… -
Ship-to Site Number field is missing in the Receivables Transactions Real Time subject area for OTBISummary: I need to add *Ship-To Site Number field and I don't see it available under Receivables Transactions Real Time subject area. Please suggest if it's available in…Rahul Kumar Gupta.-Oracle 24 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections -
Payment Terms getting change from Sales order to AR InvoiceSummary: We have below payment term setup Bill to site payment term- S38 Account payment term-S28 and when we created the sales order payment term showing as -S38 but wh…
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Setting Default Revenue and Receivables Account in Accounts Receivable ModuleWhen creating a customer in the Accounts Receivable module, I have to manually select the revenue and receivables account in the reference field each time. I want to set…
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How can we define Parent Child relationship in Customer MasterIs there a way to just define the Parent Child relationship in Customer MasterAshok Kumar Giri 90 views 5 comments 0 points Most recent by Wendy_Kriekels Receivables & Collections
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REST API for update of Customer Email Address at Site LevelSummary: We have a requirement to update the Email ID for customers at Site level for multiple records. Is there any REST API for update of Customer Email Address at Sit…MihirS 35 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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customer creation spreadsheetSummary: Customer creation spreadsheet Content (please ensure you mask any confidential information): Hi Gurus. Can someone share a Note id to use and understand the cus…
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Minimum Dunning AmountSummary: 24C documentation explains the difference between minimum dunning amount and minimum dunning invoice amount. But in setup & maintenance/Manage Collections prefr… -
How to deactivate a partyHi all. Checking if there is any way to deactivate/end-date a party, say for a customer. I know that it can't be done through UI but is there any API etc. that can help …Deepak Singal 13 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Create Receivables Customer Account with out AddressCan we create Receivables Customers Account with out Address as Mandatory. In other words, requirement is to create customer with out Customer Account address
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How to achieve Customer Number gapless sequencing and what are the pros and cons of doing it gaplessSummary: To Oracle Community, While creating customers in Oracle fusion, we have observed that there is a gap of around 1000 in the customer number being generated autom…
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Customer Debit authorization Creation using REST APISummary: While implementing customer integration for debit authorization using the Rest API, we have encountered the following issues: The REST API is unable to terminat…Khushbu Bhatia-Oracle 42 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections
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SOAP/RESTapi available to update hz_party_sites table's IDENTIFYING_ADDRESS_FLAG in Oracle FusionA TCA customer account has multiple addresses/sites. Only one address can be primary site. I need another site to be the primary identifying address. I suppose, once thi…Behind_the_Clooud 159 views 3 comments 0 points Most recent by Behind_the_Clooud Receivables & Collections
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What is the max number of customer bill-to sites Oracle ERP can easily manage for a single customer?We are implementing Oracle AR and have a few sets of customers that may have thousands of billing sites. Want to understand if thee are any potential concerns related to…
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How to add relationship type for customersSummary: Hi team, We have a requirement where we have to add few relationship_type in fusion. While using BULK FBDI in account relationz tab we can see the relationship …
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how to delete customer siteSummary: Can customer site be deleted Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Sni…
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How can we create Employee as AR Customer Account without duplicating party when we create customerSummary: How can we create Employee as AR Customer Account without duplicating party when we create customer contacts Content (please ensure you mask any confidential in…
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Can I change customer search criteria to make it search by multiple languages on order entry pageSummary: Our customer name is in multiple language, but on order entry page, the search customer function can only search by customer's organization name, not alternativ…
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How to create a supplier from an existing customer partyContent Our current customers are interfaced from a different system and we are trying to create a supplier for the same party. How do we create a supplier from an exist…
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How to track back the parent customer related to a child customer in the customer party relationshipWe have a scenario where we are having different levels of customer party relationship, There will be one master party and there will be child parties linked to this mas…Thalib Hussain 12 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to capture customer Site level comments of around 2000 charactersSummary: We have a requirement to store more information at the Customer Site level of around 2000 characters. Can we use "Short Description" or "Description" at the Cus…
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How to create a new customer account with APIs as we could in the billing page?Summary: Right now we are trying to integrate our backend system with Oracle Fusion. On the Receivables/Billing page, we can create Customer manually using the right sid…
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Vendor Complaint StorageSummary: We have a requirement to internally store vendor complaints on the supplier profile. Our initial thought was to store them using the attachments on the supplier…
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Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 115 views 4 comments 0 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections
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Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 71 views 1 comment 0 points Most recent by Enrique Ap-Oracle Receivables & Collections
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Change the primary flag for credit cards in bulkSummary: Hi Team, We initially loaded credit cards with incorrect card type and those credit cards were automatically tagged as primary. Now, we will be end dating the i…
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Customer Statement Report – Grouping Transactions by Site Name PrefixSummary: Hi Team, We have a requirement in the customer statement where we need to group all transactions based on the site name prefix FIN/PDR. Currently, the report is…Raman_Balasubramaniam 23 views 1 comment 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Create Customer Statement Program at BU level is completing in ErrorSummary: Hi, On running Create Customer Statement Program at BU level, Create Customer Statements: Generate Log Program is completing in Error ORA-06502: PL/SQL: numeric…