Customer
Discussion List
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How to add multiple sites with different address sets under a single customer account?Summary: We are unable to load multiple sites with the same address but with different address sets under a single customer account using the simple & complex template f… -
Contact Point & Responsibility update - Customer FBDI 19 SheetsSummary: Hi All, Trying to load Customer contact, points, relationships & responsibilities via customer FBDI 19 sheets. When trying one to one relationship, it works (On…
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Unable to Filter Customer Account based Upon Account DFF using Soap APIUnable to Filter Customer Account based Upon Account DFF using Soap API I am unable to filter Customer Account Based Upon Customer Account DFF using Soap API . Can you p…
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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Reactivate Customer Account Site UseSummary: Does anyone have a working payload that will update and reactivate Customer Account Site Uses? I have the Site reactivated, but am unable to reactivate the site…Lee Eslick-Huff 33 views 4 comments 0 points Most recent by Lee Eslick-Huff Receivables & Collections -
Can we assign same contact to multiple customersIs it possible to associate one contact to multiple customers? This contact can be a 3rd party person who will deal with multiple customers. I know that one contact can … -
Required fields in customersSummary: Currently we have several standard fields in customers, which are required to be mandatory. We have tried to perform the process through SandBox, however, in th…
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is it possibile to check uniqueness of a field using page composer and el expression?I need to verify that when a user creates a customer of type person it is not already existing in cloud trate the fiscal classification code, because people do not have …
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is it possible to insert a uniqueness check of the fiscal code for customers?there is a check on the VAT number but we have many customers especially people and public customers who in Italian only have the fiscal code and not VAT number. I need …
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Importance of customer notes at party and account level in fusionHi Team, Please assist me in understanding the significance of notes at the customer party and account level I need to know where these notes are used or printed for var…Lavanya Bajanki 13 views 2 comments 0 points Most recent by Lavanya Bajanki Receivables & Collections
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Is it possible to update customer which manual creation from UI using simplified FBDISummary: Can we update the customer using simplified FBDI (Upload spreadsheet) for the existing customer created manual from UI? Content (please ensure you mask any conf…N&A Support Team 75 views 1 comment 0 points Most recent by Neil Birks-Oracle Receivables & Collections
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We couldn't find customer Party level DFF attributes as Input Source for Event class receipt in SLASummary: Business Use case Scenario: We want to Use the customer Party DFF as Input Source for Event class receipt in SLA configurations to override the company account.…
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Audit objects to check who updated the Flexfields' Contact in the Account levelSummary: Could someone please let me know which object and attribute should be enabled under Manage audit policies to check who updated or inserted the flexfields' Conta…
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Searching for Customer AccountSummary: When searching for a specific customer account in the Manage Customers screen, Oracle returns all accounts for that customer instead of the account I have chose…Scott Geiger-IBM 11 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Receivables generate audit report in PDFSummary: Users have the requirement to generate the audit report in PDF format. Please advise the option is available. Present note that Audit report jobs 'Receivables -…Snemali 12 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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We have to set all sites to non primary upon importing a customer using FBDISummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Purahoo Muntasir 13 views 5 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Unable to create Customer Account via SOAPI am trying to create a customer account in receivables using SOAP TCP service. However, I am receiving the following error: JBO-27008: Attribute CustomerAccountId in vi… -
Issue with rounding for AR payment discountsHello, There is no consistency in calculation of rounding of discounts for the decimal payments. System is working differently for Full payments, Partial payments, multi…
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Tables to verify bank account details (created through Lockbox) of AR customerSummary: Content (please ensure you mask any confidential information): I am currently using the following tables, but they are not yielding the expected results: IBY_EX…HimanshuSetia123 31 views 4 comments 0 points Most recent by HimanshuSetia123 Receivables & Collections
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How to store Malaysia SST and other additional registration numbers at customer masterNeed to understand Oracle's functionality to store additional tax registration numbers at customer master like: BRZ_CPF_CNPJ BRZ_IE_NUMBER BRZ_CCM_NUMBER MAL_SST_NUMBER …HSingh 18 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can we create single mail for multiple Customer in AR.In AR,we want to create single mail address for all Customer.Is there any way.Ashok01 2 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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Unable create customer account relationship with same customer for different account set using FDBISummary: Hi, We are unable to create customer account relationship on an account with the same customer but for multiple account relationship set using FBDI. eg. We have…Santoshh Mishrra 14 views 1 comment 0 points Most recent by Cesar Rodriguez Manzo-Oracle Receivables & Collections
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REST API to fetch Customer Account level Relationships.Summary: Is there any REST API available to fetch Customer Account level Relationships with Customer Account Number as query parameter? Able to fetch the details using S…
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New customer credit card registration in CybersourceSummary: Register new credit card for customers using a hosted website and integrate with Cybersource Secure Acceptance/Flex microform Content (please ensure you mask an…Prashanth Govindarajan 21 views 2 comments 0 points Most recent by Savir Bansal -Trinamix Receivables & Collections
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Possible to charge an SO using a CyberSource token without the credit card being saved on cust acct?Summary: Looking for a way to avoid credit cards, used on sales orders, being saved on the customer account. Content (required): For manual and imported sales orders, we…
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Third-Party Control Account Balances Report - Include Zero Amount BalancesHello, In the Third-Party Control Account Balances Report there is a parameter with name "Include Zero Amount Balances", you can select either Yes or No in this paramete… -
Customization of Create Customer Statements: Generate Log(unable to edit dataset)Summary: We have a requirement to add the receipt date and receipt number to the standard 'Create Customer Statements: Generate Log' report. We're trying to achieve this…VENKATA SWAMY BATHINA-Oracle 39 views 2 comments 0 points Most recent by VENKATA SWAMY BATHINA-Oracle Receivables & Collections
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How to End Date/Delete Customer ContactHi Good Day! Asking if there is a way to End Date/Delete the customer contact in site level? And also what will be the impact of this? Thank you. Regards, CherrieCherrie Cruz 17 views 3 comments 0 points Most recent by Anjali Kakaraparthi -Oracle Receivables & Collections
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Wong output from Schedule process (create customer statement)Hello I have Two problems to run schedule process { load customer statement } Successfully I had to update all customers 90000 customer { statement cycle , preferred del…
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How to link the new created customer to new create BU?Summary: How to link the new created customer to new create BU? We are having an issue while creating AR Invoice/transaction using our new created BU. We have created ne…