Customer
Discussion List
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Customer Statements sent via email when not selected under Profile History.Summary: Under Profile History tab, Send Statement & Statement Preferred Delivery Method are not selected, but statements are being generated and sent via email to the c…Chris Coakley 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Creating a new site language for Customer account sitesThere is a standard field at the customer account site - Site Language. The dropdown list only has around 35 languages. We wanted to add British English (Only American E…Rupel 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Manually created customers - update existing profileSummary: Hello Team, We have few customers created manually from front end UI with existing profiles As we dont have orig system references for these customers, what is …Shashi Pampati 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Site Language field on Simplified FBDI - what is is uses?Site Language field on Simplified FBDI - what is is uses? we need to use the language feature on customer invoice, whenever customer need AR invoice to be print in there…Santoshh Mishrra 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to update Customer DFF using SOAP APIContent I am not able to update DFF customer attributes using the SOAP service WSDL : https://erkb-dev1.fa.us2.oraclecloud.com:443/crmService/FoundationPartiesOrganizati…User_2025-02-10-22-25-14-038 152 views 5 comments 2 points Most recent by Roopesh Marar Receivables & Collections -
Customer is already migrated except Reference account for RevRec account combination at bill to siteSummary: Customer is already migrated except Reference account for RevRec account combination at bill to site we have migrate lac of customer using simple FBDI, but coul…Santoshh Mishrra 11 views 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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How do I permanently delete a memoline from the system?Summary: I would like to permanently delete a created memoline from the system. Can you tell me how to do this? I do not have any options via the Edit button to modify i…
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Using RestAPI or Webservice to import Reference Accounts below Customer Account Address PurposeSummary: We want to use RestAPI or Webservice to import Reference Accounts below Customer Account Address Purpose. But we don't know whcih RestAPI or Webservice can real…
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Customer Account Site DFFs are showing into 2 places: view only and editableSummary: Customer Account Site DFFs are showing into 2 places: one place in editable mode and in another view mode. And the same information is visible on the same layou…
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Can't search customer using Contain filterSummary: Hi We have customers contain CT, but we can't use organization name contain filter to search the customer, instead, if we use organization name start with filte… -
We are trying to mass update customer addressesWe are in the process of updating addresses for over 2,200 customers using the Customer Import Template. A query was created to fetch all the necessary fields required f…
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Issue refund across third-party paymentSummary: Issue refund across third-party payment Need to process issue refund but when the payment is made need to pay across third party That is possible to complete? W…Christian Leon 21 views 2 comments 0 points Most recent by Jags Viswanathan Receivables & Collections -
Can I add a document to a customer accountI want to upload the document to the customer account in Manage customers. Is there any way to do so?
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Using FBDI to Add Dunning Responsibility to existing Bill to ContactsSummary: I need some help on how to use the Customer Import File (FBDI) for updating existing Customer Account Site Contacts to add another Responsibility of Dunning to …
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Which privilege need I to view data in vbs page?I created a vbs page that extract the customer data, but without "Application Developer" role the user can't see nothing when starts the calls. I can access to the page …
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Which table stores value for column "Original System Reference for Party" at the Account Level?At the Customer Account Level, there is a column "Original System Reference for Party". It currently displays the Party Id value from the HZ_PARTIES table? So, where is …
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How to handle Customer Credit Card payments in Fusion ReceivablesSummary: Hello Team, Our client is having a requirement to pay AR invoices via customer Credit Card. Please guide what all functional configuration required for this. If…Shilpa Pekade 62 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 41 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections -
I need help on updating customer DFF at customer site level for more than 3000 CustomersHi All, I need help on updating customer DFF at customer site level for more than 3000 CustomersUser_3SIX1 23 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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DFF with large character limit for customer accountI want to create a DFF to add customer instructions at the customer account level. But the Character limit of DFFs is 150 only. Is there anyway I can add this field with…
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Getting error while creating account site use using CustomerAccountService SOAP APIHi, We are getting below error while creating Customer Account Site use using CustomerAccountService SOAP API. JBO-29000: Unexpected exception caught: oracle.jbo.RowLimi…Ankit_Bhadja 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Account Email Addresses with Purpose available in R12 not available in FusionSummary: In EBS, at Party Level, in Communication Tab, there is an option to add Phone Numbers, Email Addresses and URLs. If an email address is added, you can select th…Daniel Gzz 31 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Is it possible to automatically create a customer after creating a supplier?Summary: Is it possible to automatically create a customer after creating a supplier? If yes, please suggest.Sarinee.p 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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How to insert a BILL TO site in a customer site purpose?Hi, How can we load the bill to site field on purpose with fbdi? Thanks, Regards
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Update Customer Account Site Properties via APISummary: Looking to update a field called "Demand Class" via API in Oracle Cloud. This field exists under the Account Site Content (please ensure you mask any confidenti…
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Payment terms as 2% 10th & 25th, Net 30Summary: Need to configure AR payment term as 2% discount allowed on payments made on or before the 25th of the month for invoices issued the first half of the month; 2%…
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Error - A map is currently unavailable. Contact your help desk. (ATK-3315019)When adding Notes at Customer Site Level, The below error is showing up, A map is currently unavailable. Contact your help desk. (ATK-3315019)Siddhant Aggarwal-Oracle 221 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email…CA Nirmal Choudhary 213 views 8 comments 0 points Most recent by Neil McKeown Receivables & Collections -
Customer Annual statementsSummary: Hello Team We have a requirement to send invoice statements for entire year, but i dont see where we can select specific date range or statement cycle as yearly…
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How to see Rest api results? Which privilege I need?I have a custom page that shows customers data, but I think I need a privilege to access on Rest api service, because with standard AR roles I can't see nothing. someone…