Customer
Discussion List
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JBO-27004: Attribute set for Status in entity CustomerAccountSiteUseEO__DefCustomizer__ failedSummary: CustomerAccountService SOAP api throws the error below, while trying to update status from Inactive to Active at customer site use level. Is there a restriction… -
significance of linking a bill to site to a ship to siteWhenever we create a 'Ship-to' site (Purpose : Ship to), then it gives an option to add the bill to site associated to it. What is the significance of this? From Order m…
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How to mark Customer Account Site Use global DFFs mandatory only for Ship-to sitesSummary: The requirement is to have global segments at customer site use level which are used for both Bill-to and Ship-to. But need to mark few global DFF fields "manda…Disari Das 11 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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AR: SLA Customization to split the Revenue line to multiple based on percentageSummary: We have a specific requirement to split a revenue line into two separate revenue lines, with an 80/20 split, when the revenue is recognized over 3, 6, 9, or 12 …Saichand Reddy Danda 51 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Subledger Accounting & Accounting Hub
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Assistance with Creating a DFF for Clearing Account at the Customer LevelSummary: I would like to create a Descriptive Flexfield (DFF) named "Clearing Account" at the Customer level (Profile, Account, or Site). The purpose of this account is …Patrick Chrabieh 1 view 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Subledger Accounting & Accounting Hub -
Collector Group - The work items should be evenly assigned b/w all members of the group?Oracle Fusion Advanced Collections - Is it possible to create a group collector that can be assigned to a customer. That group can contain multiple individual collectors… -
Binding Parameters not available in customer site page sandboxSummary: Binding Parameters not available in customer site page sandbox Content (please ensure you mask any confidential information): I'm trying to make a DFF required …User_KD0I8 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Recent Items Under favorites menu providing access to Tasks even though access revoked via SandboxSummary: Recent Items Under favorites menu providing access to Tasks even though access revoked via Sandbox We have created a new AR customer Restriction role for Custom…HSBCCFITDESTFC 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Getting error while creating new customer & attaching customer profile class & group rules via API.Getting error while creating new customer & attaching customer profile class & group rules via API. AR-855645The value…
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Can we restrict application of AR credit memo of 1 customer to invoice/debitmemo of another CustomerSummary: Can we restrict application of AR credit memo of 1 customer to AR invoice/debit memo of another Customer AS of now system is allowing below: Created 1 credit me…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…Srikanth Dodla 21 views 1 comment 1 point Most recent by Gopal Reddy-Oracle Receivables & Collections
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debit emailSummary: Hi Team, We need to update Debit Advice Email ID within Receipt of Payment Notification Preferences in order to send out the notifications to customers once the…Lavanyaa Damodaran 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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can we transfer one customer account from one party to anotherSummary: can we transfer one customer account from one party to another Content (please ensure you mask any confidential information): Is it possible to transfer one cus…SwapnilSurange1 23 views 4 comments 0 points Most recent by SwapnilSurange1 Receivables & Collections
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Is it possible to rename the column "Attribute 10" to a custom name?Summary: In the Collection module, when selecting a specific customer to view their transactions, there is a column labeled "Attribute 10," which refers to the transacti…Joshika 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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What value to be populated on Creditor Identification Number in Debit Authorization on Customer SiteSummary: What value to be populated on Creditor Identification Number in Debit Authorization on Customer Site while Implementing the Direct Debits. Content (please ensur…Vipanchi Mullangi 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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WSDL or REST to create Account Contact Responsibility at Site LevelSummary:WSDL or REST to create Account Contact Responsibility at Site Level Content (please ensure you mask any confidential information): Could anyone please share the …roshni.01 11 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Oracle AR to Ariba portal integrationSummary: Need the flexibility integrate Oracle AR invoices with the Ariba Portal direct upload Currently users are manually logging in to Ariba portal with the customer …Sukanya Mukherjee 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Customer Inv. needs to be sent to Govt for pre-approvals before processing/printing/accountingSummary: Hello Everyone, We have recently come across 2 requirements from our client in ER&I sector, related to Customer Billing. Just wanted to check if anyone in this …
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Subsequent changes in DFF in Manage Customers is not recorded in the Audit ReportSummary: Hi We have a DFF in Manage Customers, which we have added in the Manage Audit Policies for auditing. We have made one initial change and it was recorded in the …P.S.Nikhitha Muduliar 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to add a Customer DFF in OTBI ReportSummary: We want a Customer DFF (Party & Sitre Segments) in the OTBI report. Unable to find the DFF. Content (required): Version (include the version you are using, if a…Siddhant Aggarwal-Oracle 51 views 5 comments 0 points Most recent by Wang Yuan-Oracle Receivables & Collections -
What are the definitions for the Reason codes returned by the CreditCheckingService SOAP call?Summary: As part of our high volume order entry, we are using the CreditCheckingService call. https://fa-ewpl-saasfaprod1.fa.ocs.oraclecloud.com/fscmService/CreditChecki…Scott Madole 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Oracle address validation service with Create Customer in ReceivablesSummary: Is there a way of integrating Oracle address validation service with the Create Customer page in receivables or we need Customer Data Management for the same? A…Ktk_S 34 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Will the value of DFF remain if the DFF is deletedI have a DFF at the customer account level. If I delete the DFF and assign a new attribute to that particular DFF , will the old value in the DFF for a customer remain o…
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Customer upload - Multiple UsageSummary: Bank Branch got created and same party number used in customer upload Content (please ensure you mask any confidential information): Uploaded Bank Branch , it c…Kishore S 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
How do I make a field in Saved search non-mandatoryI do not Want country, city and state to be mandatory fields. Sometimes my client might only want to search using postal code or address line 1. Is there any way this ca…
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How to change/remove end date at customer site level?Summary: A customer site has been end dated and is no longer visible in the UI. How can the end date be changed or removed? Content (please ensure you mask any confident…
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REST API to update Customer Account ResponsibilitySummary: Hello Experts, Looking to see if there's any REST API we can use to update the Customer Accoint Responsibility at Customer site level. Any advice is appreciated…MdeZilva 51 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
SQL for Customer Site communication details and responsibility typeSummary: We need an extract of Extract of Responsibility Types for all customers. Could someone help with the SQL to extract this information. Basically the extract shou…DIANA CORREYA 156 views 3 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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In which setup we can add new Customer Account Contact ResponsibilityLooking to add new Account Contact Responsibility. Do we have any setup or lookup?Hemanth Buccapatnam Tirumala 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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300 new customer accounts to set up and the upload customer from spreadsheet function keeps erroringDue to an upgrade of another system we will have over 300 new customers to upload this week, but the spreadsheet function keeps erroring. We now have multiple entries wi…