Customer
Discussion List
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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How to change PO numbers of CustomersSummary: PO Number on the AR is grayed out Followed below steps to update PO Number on Transaction: 1. Navigate to Billing -> Manage Transactions. 2. Search for transact…Krishnaveena 42 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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How to create a supplier from an existing customer partyContent Our current customers are interfaced from a different system and we are trying to create a supplier for the same party. How do we create a supplier from an exist…
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How to update the business level manually at party level?Summary: How to update the business level manually at party level? Content (required): Version (include the version you are using, if applicable):22A Code Snippet (add a…
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Can I create a Customer/Party with multiple FEIN numberSummary: I want to add multiple FEINs for customer Content (required): We are trying to create a customer to that has multiple FEINs Version (include the version you are…
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How to link two different customer parties with same name to suppliers (same name supplier)Summary: We are looking for creating organization customer with same name in customer and want to have corresponding two party created in AP but AP supplier does not all…
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Is it possible to import Customer Notes? (Customers created via CX Sales as Contacts)Summary: Our client wants to migrate their customer level notes from their old system into Oracle. Is this possible? Content (required): From what I can see in the front…
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One time customer Option in ReceivablesSummary: Hi we want to have customers in the system without having to store the customer master for them in Fusion. Do we have any such functionality in Fusion receivabl…
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D&B integration with ARContent How do we integrate D&B with AR customer master. We have a requirement to create party hierarchies automatically based on D&B hierarchy so looking for a way on h…Khurram Rana-276760 37 views 3 comments 1 point Most recent by Dave Lipinski Applications-Oracle Receivables & Collections
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Customers: Is it possible to edit the address site numberSummary: Site number is taken from a sequence and displayed various places in ERP. However this number is meaningless to the users. Can we update this value? Content (re…
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AR Attachments MandatorySummary Make AR Invoice Attachments MandatoryContent Hi All, Is there any way to make AR invoice header attachments mandatory. We tried it through page personalization, …Nishanth B Jain 57 views 8 comments 2 points Most recent by Nishanth B Jain Receivables & Collections
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Is it possible create customers of PERSON type via Upload Customers Template?Summary: I'm using the simplified spreadsheet UploadCustomersTemplate.xlsm to create customers; however, I don't see any column in that spreadsheet to inform the Custome…Valter Pilan 23 views 2 comments 1 point Most recent by Karan Dass-Support-Oracle Receivables & Collections
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How To Load DFF Date Field Attributes via CustomerImportTemplate FBDI?Summary: Business requirement is to define Customer Site DFF of a date type, mapping it to ATTRIBUTE_DATE1 column for example, and load it in bulk via FBDI. However, the…
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How to update Customer Site DFFs via UploadCustomersTemplate.xlsm FBDI?Summary: On the Customers tab of UploadCustomersTemplate.xlsm FBDI, I see that there are columns for populating Customer Account DFFs, but I don't see similar columns fo…
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Is there any documentation on Manage Customers page?Summary: I couldn't find anything about the Manage Customers page in the Using Receivables Credit to Cash manual. Is there any guide where more details on how to use the…
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End date ship to customer using manage customer screen instead Customer Data ManagementSummary: Currently the ship to customer site can only be end dated using customer data steward role and go to Customer Data Management->organisation to deactivate the sh…Shea Lee Tan 22 views 3 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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Is there any Rest API/Webservice available to delete or inactivate account sites in oracle fusionSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):Parth G Patel 43 views 1 comment 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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Triggering Specific Dunning Letters for TestingSummary: UCSD uses aged dunning, one for each stage (Soft, Medium, Hard, Final) and is in the process of implementing the 21B feature “ENHANCED MESSAGE CONTENT FOR DUNNI…
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Payment Due notification to customer (before due date)Summary: Payment Due notification to customer (before due date) Content (required): Hi Team, Our Business has requirement that if the customer payment is about to due in…
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AR Billing | Consolidated customer invoicesSummary AR Billing | Consolidated customer invoicesContent Does anybody know about the functionality of consolidated customer invoices in Fusion Receivable? Consolidated…Kashif Hussain-Oracle 76 views 4 comments 3 points Most recent by Ravi Upadhyayulla Receivables & Collections
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Before creating party site, should we create the address first using locations webservice?Summary: Hi Team, I have a requirement where I am required to add new sites to existing customer but the address which we are going to give as part of site creation does…Anuj Gupta-281302 33 views 1 comment 0 points Most recent by Ajay T-Oracle Receivables & Collections
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Update customer contact, address purpose in bulk for existing customersSummary: Dear Experts, We are setting up collections for the 1st time , As per the steps for setting up dunning configuration we have to setup/update contact and email a…Rajiv.Karande 32 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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Update customer contact, address purpose in bulk for existing customersSummary: Dear Experts, We are setting up collections for the 1st time , As per the steps for setting up dunning configuration we have to setup/update contact and email a…Rajiv.Karande 32 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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How do to a sales order for Customer one and have the invoice sent to Customer twoSummary: How do to a sales order for Customer one and have the invoice sent to Customer two Content (required): We have the following scenarios: We want to do a sales or…