Customer
Discussion List
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How to add relationship type for customersSummary: Hi team, We have a requirement where we have to add few relationship_type in fusion. While using BULK FBDI in account relationz tab we can see the relationship …
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how to delete customer siteSummary: Can customer site be deleted Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Sni…
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How can we create Employee as AR Customer Account without duplicating party when we create customerSummary: How can we create Employee as AR Customer Account without duplicating party when we create customer contacts Content (please ensure you mask any confidential in…
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Can I change customer search criteria to make it search by multiple languages on order entry pageSummary: Our customer name is in multiple language, but on order entry page, the search customer function can only search by customer's organization name, not alternativ…
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How to create a supplier from an existing customer partyContent Our current customers are interfaced from a different system and we are trying to create a supplier for the same party. How do we create a supplier from an exist…
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How to track back the parent customer related to a child customer in the customer party relationshipWe have a scenario where we are having different levels of customer party relationship, There will be one master party and there will be child parties linked to this mas…Thalib Hussain 4 views 1 comment 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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How to capture customer Site level comments of around 2000 charactersSummary: We have a requirement to store more information at the Customer Site level of around 2000 characters. Can we use "Short Description" or "Description" at the Cus…
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How to create a new customer account with APIs as we could in the billing page?Summary: Right now we are trying to integrate our backend system with Oracle Fusion. On the Receivables/Billing page, we can create Customer manually using the right sid…
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Vendor Complaint StorageSummary: We have a requirement to internally store vendor complaints on the supplier profile. Our initial thought was to store them using the attachments on the supplier…
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Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…A Ratna Priyanka 521 views 4 comments 0 points Most recent by Diego R. Rocha Receivables & Collections
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The date range for a child record must be within the date range of its parent record. (HZ-120150)Summary: When trying to update customer site account getting below error The date range for a child record must be within the date range of its parent record. (HZ-120150…Mohamed Abdelbar 111 views 4 comments 0 points Most recent by Sudhakar Reddy N-Oracle Receivables & Collections
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Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 71 views 1 comment 0 points Most recent by Enrique Ap-Oracle Receivables & Collections
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Change the primary flag for credit cards in bulkSummary: Hi Team, We initially loaded credit cards with incorrect card type and those credit cards were automatically tagged as primary. Now, we will be end dating the i…
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Customer Statement Report – Grouping Transactions by Site Name PrefixSummary: Hi Team, We have a requirement in the customer statement where we need to group all transactions based on the site name prefix FIN/PDR. Currently, the report is…Raman_Balasubramaniam 21 views 1 comment 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Create Customer Statement Program at BU level is completing in ErrorSummary: Hi, On running Create Customer Statement Program at BU level, Create Customer Statements: Generate Log Program is completing in Error ORA-06502: PL/SQL: numeric…
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Need API to update a customer profile with EffectiveEndDate = sysdate & Create new with startdateNeed API to update an existing active customer profile with EffectiveEndDate = Sysdate and create a new profile with EffectiveStartDate = Sysdate 1.Maitree Dwivedi-Oracle 11 views 2 comments 0 points Most recent by Maitree Dwivedi-Oracle Receivables & Collections
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Block the insert of duplicate customersUsually our users insert a new customer, without control before if he already exists. Someone knows how can we avoid that duplication? for example setting the insert of …
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How to set the value of "province" in max 2 character in customer address pageWe need to set the value province in 2 character, someone knows if exists a configuration in set up and maintenance or if I have to use a sandbox? thank you
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Update Organization Profile DFF using APISummary: Update Organization Profile DFF using API Content (please ensure you mask any confidential information): Hi, I am unable to create/update a DFF value at Organiz…Zahid Rahim 51 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Master Unable to update Site address using FBDI for customer created from UISummary: HI Team, Customer Master Unable to update Site address using FBDI for customer created from UI because original system reference is blank. Is there any way to d…Akhil Chawan 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer not imported due to incorrect country codeWe tried to import a customer through the integration which got failed but after checking the batch file it is giving error that country code is not correct. How can We …
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How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using FBDI creating new source #How can update wrong Party -ORIG_SYSTEM_REFERENCE for customer, using bulk FBDI can see it is creating new source # & this will create issue on autoinvoice from OM to AR…Santoshh Mishrra 11 views 1 comment 0 points Most recent by Santoshh Mishrra Receivables & Collections
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License for Customer Data Management (CDM)Summary: Hi All, We have a business requirement to create temporary ship to sites for sending sample orders (Non-billed). Client wants to end date the temporary customer…
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End date ship to customer using manage customer screen instead Customer Data ManagementSummary: Currently the ship to customer site can only be end dated using customer data steward role and go to Customer Data Management->organisation to deactivate the sh…
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Is this good approach to mass update of email address, Upload Customers from SpreadsheetBy Upload Customers from Spreadsheet, we perform mass update of email addresses. Will this be a good approach.
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Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR ModuleSubject: Request for Full REST API Code to Perform Customer Merge in Fusion Cloud AR Module Hello All, I hope you are doing well. I am reaching out for assistance regard…Muppirala Bharat 101 views 6 comments 0 points Most recent by PrudhviGajula Receivables & Collections
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customer import showing wrong BUHi All, we have loaded 2 customer records one bill to & ship with expected/correct BU but after load can see it is showing wrong BU, any specific reason, how system will…Santoshh Mishrra 1 view 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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Privilege for Manage Statement CycleSummary: Hi All, We need to provide the access privilege to user for only the task 'Manage Statement Cycle' from Setup and Maintenance. Could you please guide us which d…Satyanarayan Panda 1 view 2 comments 0 points Most recent by Satyanarayan Panda Receivables & Collections
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AR: Back dated Recurring Bill Plan to Generate Cumulative Invoice Till the Second Bill RunSummary: Issue & Expected Result - When we Generate the Recurring Bill ( 6 months ) from Previous period ( Nov -24 ) , Considering the Current period is ( Mar-25 ) Syste…Rakesh Nataraj-266181 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections