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Customer statement Output file is not generated for one of the customer.

in Receivables & Collections 1 comment

Summary:

While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated for this particular customer.

This is an unexpected behavior happening for this customer while other customers are generating output and also note for the same customer the output has been generated in the month of Jan-2023 but it's not working now.

Content (please ensure you mask any confidential information):


As we could see, there is one unapplied receipt sitting under this customer, but it is not picking up in the report.

Version (include the version you are using, if applicable):

Tagged:

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