Customer
Discussion List
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API to update DFF at receipt method for AR Customer account/siteSummary: We have a requirement to store and update certain DFF's at customer account/site level receipt method in oracle fusion. This was one a functionality that our cl… -
Is it possible to use hz_orig_sys_references for suppliersSummary: We would like to use source system reference functionality for tracking supplier source system reference to Oracle ids mapping in hz_orig_sys_references. But I …
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hz_cust_accounts merge status is not reflecting in hz_orig_sys_references for hz_cust_accounts ownerSummary: Enabled SSM in Cloud to track the source to Oracle reference mapping. The level of tracking we are interested in is HZ_CUST_ACCOUNT_ROLES and HZ_CUST_ACCT_SITES…
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Account and account site merge with in same partyScenario: I would like to merge customer accounts and site, see below example. I couldn't find any function in Fusion cloud to perform account merge, could someone help …
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How to restrict access to Customer Page based on Customer ClassSummary: Hi All, We would like to restrict access to Customer Page (Both 'Create Customer' and 'Manage Customer') based on 'Customer Class'. We have many 'Customer Class…
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How do I set up AR Payment Term EOM plus134 DaysSummary: How do I set up AR Payment Term EOM plus 134 Days Content (please ensure you mask any confidential information): Please see SR below with the details, but needs…
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Updating Customer - XML invoicing detailsHello, I would like to know what web service can be used to update a customer XML Invoicing details (found by navigating to Manage Customers > Accounts > Profile History… -
Application of transactions to receipts with the same transaction and receipt numbersSummary: In Setup and Maintenance, the Receipt Class and Method is configured with “Number of Receipt Rule: One per customer.” Because of this, a single receipt may be l…
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Manage Customers - Customers not showing in customer searchSummary: Some customers do not appear when we perform a customer search in Maintain Customers. meanwhile the customers exists in OTBI report. Content (please ensure you …
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Customer Merge Request IssueSummary: We are trying to merge two customers as they are the same customer but created as duplicate records. One record has only a profile generated (created when the s…
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Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…Andika Kurniawan 25 views 2 comments 0 points Most recent by Susan Hathaway Receivables & Collections
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How to add existing customer contact to existing customer sites with FBDISummary: Need to add existing customer contact to existing customer sites using FBDI Content (please ensure you mask any confidential information): I am trying to add ex… -
Information on audit report for customer bank account updates at profile levelSummary: Is there any seeded report available that captures all bank updates or changes under the customer profile? We checked in Manage audit policies and fields relate…
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Endpoint URL to get the email id attached to customer siteSummary: Hi All I want to fetch the email id associated with a customer site —Communications and Contact points using endpoint URL's / I have customer number and i want …
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Customer Statement ReprintHello, Hope everyone doing good. While running 'Create Customer Statement' program and when I select Generate Bill as Re-print i am not getting any value under Cycle fie…
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Is it advisable / best practice to enable Audit for Customer Master DataClient Internal Audit Team has recommended to enable Audit Log for Customer Master. We would like to know, whether this is advisable / best practice in Industry to enabl…
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Unable to see the Override Account Option for AR Invoices on the View Accounting ScreenSummary: Unable to see the Override Account Option for AR Invoices on the View Accounting Screen. Content (please ensure you mask any confidential information): We have …
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Generate Customer Statement for a specific site when 'Statement Purpose’ is defined for another siteHello, One of our customers has run the statement for Account 1234 for ABC cycle. The system generated 9 different statements for different amounts. Only site number XXX…
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Need to load customer with receivables and Tax account through 19 sheet fbdiSummary: Can I load receivables and Tax account through 19 sheet customer import fbdi template Content (please ensure you mask any confidential information): Version (in…
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can customer statement sends all open and overdue Invoices without cycle dateSummary: Can customer statement sends all open and overdue Invoices without cycle date based on schedule weekly or monthly ? Eg: Lets say at every month 1st working day …
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How to reactive a Customer contact?Summary: We have Customer contacts that have been inactivated and checking to see if there is a way they can be activated. Issue: There are open sales orders that have c…
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Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C…
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When changing or updating the customer name, the sold to field doesn't get updated automaticallyWhile creating Receivables Transaction(Invoice) the sold to field in Customer section get updated automatically once bill to customer entered. If we change/update the bi… -
in AR Billing, the error is: "You must enter a valid sold-to customer contact"Hello, when creating a transaction, an error pops up: You must enter a valid sold-to customer contact. Therefore, I can't save the transaction or complete it. Please adv… -
Not able to View the DFF and values when imported invoice through Auto Invoice import templateSummary: I am populating "Invoice Transactions Flexfield Context" & "Invoice Transactions Flexfield Segment1" in Auto invoice import template while migrating the credit …GSR G.Sriram-Oracle 43 views 2 comments 0 points Most recent by Ahmed Mustafa Receivables & Collections
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What Custom Roles/Privileges are required to restrict Users from Editing Customer Bank AccountSummary: Would like to know what Custom Roles/Privileges are required to restrict Users from Editing Customer Bank Account information. In another words Users should hav…