Customer
Discussion List
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Direct Debit AcknowledgementSummary: Setup required for Direct Debit Acknowledgement & Will Direct Debit Acknowledgement accepts .csv Format or ISO/SEPA Direct Debit Formats ? Content (please ensur… -
Account role still active after account and account site merge HZ_CUST_ACCOUNT_ROLESSummary: HZ_CUST_ACCOUNT_ROLES showing active after account and account site merge, the roles after merge is pointing to incorrect relationship_id and per_party_id. I di… -
Account and account site merge with in same partyScenario: I would like to merge customer accounts and site, see below example. I couldn't find any function in Fusion cloud to perform account merge, could someone help … -
Brazil Localization QueriesSummary: Hi Team, As part of our project, we are currently implementing Brazil Localization and would appreciate your guidance on a few points. Could you please advise w…Lavanyaa Damodaran 52 views 0 comments 0 points Started by Lavanyaa Damodaran Receivables & Collections -
Is there a way (setup/option) to mask Customers' Email ID?Dear All, There is a requirement of masking Customers' email id in lower instances (Dev1, Dev2…and Test). As we have option of Data masking at the time of P2T Refresh, h… -
Invoicing: How to set account default "preferred delivery method" to emailSummary: Need to understand how to change the configuration for default preferred delivery method from paper to email and set Generate Bill as "Y" Content (please ensure… -
Customer data not visible but exists as inactive in DB – can it be reactivated via FBDI/template?Hi everyone, I’m facing an issue with customer data in Oracle. A customer record is no longer visible in the Manage Customers screen. Because of this, there are several … -
Lockbox is creating Bank Account for CustomersSummary Lockbox Receipts are imported and bank accounts are getting created for customerContent We are facing a unique situation where Lockbox is creating Bank Account f… -
How to update the Customer Party Profile For Conversion Rate TypeHi, We have a requirement to update the Customer Party Profile by setting the Conversion Rate Type to "Corporate" for all existing customers. Could you please review thi…Koteshwar Tippani 3 views 1 comment 0 points Most recent by Gaurav Kumar-100036 Receivables & Collections -
Please Provide steps to enable dunning lettersWe need configuration, setups and other steps to enable dunning letters to customers.LakshmiVanarasi 11 views 2 comments 0 points Most recent by LakshmiVanarasi Receivables & Collections -
Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C… -
Trade Reference Letter aka Credit Reference Letter - Available?Does Oracle have functionality to generate a trade reference letter aka credit reference letter? If so, from which module? I am not asking about a letter of credit but i… -
Requirement to send single email for all AR transactions created on a specific transaction dateSummary: Requirement to send single email for all AR transactions created on a specific transaction date Content (please ensure you mask any confidential information): C… -
External Bank account MaskingHi, Is there a way to mask customer bank account numbers in Oracle based on user? I’m investigating whether any profile options, privileges, or configuration controls ca… -
significance of linking a bill to site to a ship to siteWhenever we create a 'Ship-to' site (Purpose : Ship to), then it gives an option to add the bill to site associated to it. What is the significance of this? From Order m… -
Contact Point not Visible in UI after TCA BULK IMPORTSummary: I have created customer using TCA BULK Import FBDI (19 Sheet) , Party,Site,Account,Account Site, Uses , Contacts are all created well.As per Batch Import Even C…Hrishikesh Malagi 35 views 4 comments 0 points Most recent by Mukund Kadam Receivables & Collections -
How to migrate Business Level for customer accounts in CollectionsSummary: We are migrating from eBS R12 to Oracle Fusion Cloud. For the Receivables data migration we need the customers to be correctly converted for collections purpose… -
Is it possible to create just the customer contact relationship using FBDI for existing contactSummary: Is it possible to create just the customer contact relationship using FBDI for existing contact Content (please ensure you mask any confidential information): H… -
How to change the primary address at the customer registry level?Summary: Looking to see if there is a way to change the primary address that is stored at the customer registry level? Is this possible? Currently the customer has chang… -
CC Email Address is blank for Customer Statements. How to add CC email in Customer Statement?Job - Create Customer Statements is sending Statements via Email but CC Address is blank. Business wants to add CC address for Customer Statements . -
Customer creation in the box functionalityWe are working to design customer creation/maintenance solution, for that reason our client is finding possible standard solutions in the box in Oracle Fusion. Overview:… -
Can I update Customer Profile Using TCA BULK IMPORT after creation in Upload Customer TemplateSummary: Can I update Customer Profile Using TCA BULK IMPORT after creation in Upload Customer Template. Content (please ensure you mask any confidential information): I… -
primary address is not updated in customer party levelSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…