Dispute Handling in Transaction-Based Strategy

Summary-

Hi,

We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an invoice is under dispute. However, dunning letters are still getting triggered irrespective of the disputed amount on the invoice.

Is there any way to stop dunning letters from being generated for invoices that are marked as disputed?

Additionally, our users do not want to use the Dispute Approval Process. They would like the flexibility to manually remove the dispute directly from the invoice without going through approval or rejection.

Is there a way to manually remove a dispute from an invoice so that the hold is lifted automatically and the invoice becomes part of the collection strategy/recovery process again?