Disputes
Discussion List
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Unable to put invoice in disputeSummary:Unable to put invoice in dispute Content (please ensure you mask any confidential information): When trying to create a dispute we are getting the following erro…Talla Madhuri 2 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Receivables Inquiry role does not give access to transactions in Transaction approval infotile.Summary: I used KB2097 (“How to Create Read-Only / View Only Custom Role for Transactions & Receipts”) to create the custom AR inquiry role. The requirement is to grant …Priyanka Ravikumar 1 view 0 comments 0 points Started by Priyanka Ravikumar Receivables & Collections
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BPM Manunal credit memo creation for specific BUsSummary: We are trying to restrict the rule changes in BPM to specific Business units Content (please ensure you mask any confidential information): We have modified the…Tim Jespersson-Oracle 1 view 0 comments 0 points Started by Tim Jespersson-Oracle Receivables & Collections
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …Tim Jespersson-Oracle 11 views 2 comments 0 points Most recent by Tim Jespersson-Oracle Receivables & Collections
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How to send Dunning letter from Oracle Fusion what are steps to followSummary: How to send Dunning letter from Oracle Fusion what are steps to follow Content (please ensure you mask any confidential information): Running the Send Dunning L…
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Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment)Summary: Guidance on Dispute Credit memo BPM approval workflow (Threshold and COA Segment) Content (please ensure you mask any confidential information): We are currentl…
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Receivables dispute approved doesn't create credit memo - No data found error message ORA-01403Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Description (Required): User is submi… -
Option to Disable Dispute FYI NotificationsHi, Our client is handling disputes manually/outside of Oracle, so they do not require the Oracle Dispute Management workflow. We have already disabled automatic dispute… -
Dispute On Invoice - Can We Turn Off the Automatic Creation of Credit Memo in Oracle Cloud Fusion?Summary: Our actually query is when we create a dispute on an Invoice, it submits an approval notification for credit memo creation. Can we turn this off in Oracle Cloud…
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Credit Memo Approval Rule - Dispute AmountHello Could you please advise in Credit Memo Approval Rule that what is the difference between CreditMemoHeader.amountInDispute and CreditMemoHeader.requestDisputeAmount…Kamonwan Srasrisom 41 views 3 comments 0 points Most recent by Ishant Kaushik Receivables & Collections
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Dispute Creation is not creating the Credit Memo AutomaticallySummary: We have a scenario where user is submitting a dispute but it is not creating any credit memo for the same. We are getting the error "Credit Memo API creation fa…
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How to unapplied/reverse the CN created from disputeHi Oracle Community, Request assistance on how to unapplied/reverse the CN that created from dispute. 1 . Tried to unpplied - Got Rrror. This credit memo can't be unappl…
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I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 21 views 2 comments 0 points Most recent by Amit Singh Chauhan Receivables & Collections
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By default system is taking Transaction Source as Manual for disputed credit memo.We would like to use a custom transaction source for disputed credit memos instead of the manual source, but the system is creating the credit memos with the manual tran…nallam 23 views 2 comments 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Dispute workflow configurationSummary: We are implementing Collections module, and we have some questions about the approval workflow of the Disputes. Once a collector submits a Dispute to a transact…
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System has not created the Credit Memo from disputeSummary: We have come across a scenario where the AR invoice is for 51,150 AUD. Now, the user is submitting the dispute for 1.60 for specific line. So while submitting t…
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How to configure Dispute based CM approval to route the Approvals to a Custom Approval GroupSummary: Would like to know the steps to configure BPM, so that Disputes Approval can be routed to an Approval Group. Content (please ensure you mask any confidential in…Dhiren_AVALARA 53 views 4 comments 0 points Most recent by Tirupathi Sundaram-Oracle Receivables & Collections
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How to create a dispute with a credit memo but without auto applying to the original invoiceSummary: We need to create a dispute for an invoice with a credit memo (as usual), but not auto applying the credit memo to the original invoice. Content (please ensure …
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How do I exclude disputed amount from being considered in late charges calculations?I am running a late charges batch for a customer. However, while calculating late charge for a disputed invoice, the disputed amount is also being considered thereby inc…
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Dispute Reason mapping with a respective GL code in Advanced Collection ModuleSummary: Below are the Oracle-suggested steps to map the dispute reason with the respective GL code. However, when we perform step 4, an error occurs. Oracle suggested s…Fredrick Ignatius 172 views 11 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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AR Credit Memo approval for Foreign Currency Transactions from DisputeSummary: We have Ledger Currency of AUD. We have set up the approval limits based upon Amount. We have attached approval screenshot for reference. We have a scenario whe…MihirS 41 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections