Collections Work Area
Discussion List
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How to enable "Collections Agent"?Summary: We tried to follow the steps in https://docs.oracle.com/en/cloud/saas/readiness/erp/26c/fins26c/26C-fin-wn-f49306.htm#Collections-Agent-4. But unable to find th…Mahesh Kumar Lakshmana 34 views 7 comments 0 points Most recent by devesh.tyagi Receivables & Collections -
Unable to Cancel Automatic Tasks in Advanced Collections Strategy (Customer Strategies Tab)I’m currently working with Oracle Fusion Advanced Collections and have observed specific behavior while managing strategy tasks under the Customer > Strategies tab. For … -
Collections Dashboard Manage Resources button not visibleHi - on collections dashboard, user with collections roles does not have access to Manage Resources button. What privilege or role controls this?
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Oracle Fusion standard Collections Aging by Collector 7 Bucket Report in excel format is distortedWe are using the standard Oracle Fusion standard Collections Aging by Collector 7 Bucket Report. When we download the Report in Excel (.xlsx) format, the report opens wi…Vishwanath Sharma 13 views 2 comments 0 points Most recent by Chetna-Oracle Receivables & Collections
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How to deactive current status for transactions which are not yet dueSummary: How to deactive current status for transactions which are not yet due Content (please ensure you mask any confidential information): How can we deactivate curre…
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Access to view Collections NotesSummary: How do we enable Collection Agents to view the Collections Notes? Collection Managers are able to view the Notes, but the Collection Agents are unable to. What …Satish KT 27 views 3 comments 0 points Most recent by Vinod Kumar Katikala Receivables & Collections
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Staged dunning and grace periodSummary: Hi - how can I set up Oracle Cloud Fusion to have a Staged Dunning process ? Content (please ensure you mask any confidential information): Example : Current = …
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External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re… -
Dispute Handling in Transaction-Based StrategySummary- Hi, We are using a Transaction-Based Strategy as our collection method. Our business users want to place the dunning letter printing process on hold whenever an…
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No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 3 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Configuring Multiple Dunning Letter Stages in Oracle Fusion Advanced CollectionsSummary: Hi Experts, We have a client requirement to send emails to customers at the following intervals. 7 days before the invoice due date 1 day after the invoice due …Krishna Kanth Kommuru 12 views 0 comments 1 point Started by Krishna Kanth Kommuru Receivables & Collections
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IEX_DUNNING : get_language_from_locale ORA-01403: no data foundSummary: Send Dunning Letters Job is giving above error Content (please ensure you mask any confidential information): Version (include the version you are using, if app…ramesh.daniyala.mcd 11 views 0 comments 0 points Started by ramesh.daniyala.mcd Receivables & Collections
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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Some table columns are being updated. Refresh the page after some time to see the updates.Collections dashboard is not reflecting data for Deliquent Customers assigned to Collector. Just showing 'Some table columns are being updated. Refresh the page after so…HimanshuSetia123 52 views 6 comments 1 point Most recent by Purbita Barman Receivables & Collections
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Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
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Need to disable sub options at collections> Transaction levelSummary: Customer need to disable sub options in advance collections pay, dispute, adjust and promise and preview at transactions level. Content (please ensure you mask …