Customer Transactions are not updating with status as "Deliquent"

Summary:

Hi Experts,

Customer Transactions are not updating with status as "Delinquent"

I submitted the "Collections Delinquency Management". The program ended with warning saying that this feature is not available.

I also submitted the "Collections scoring and strategy Assignment". Still my transactions are not getting updated with Deliquency. Since these transactions are not updating with status Deliquency the dunning letter is not generated.

Appreciate if any one can send me quick response.

thanks in advance

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