Collector
Discussion List
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Billing Plan ARSummary: Content (please ensure you mask any confidential information): Hi All When we have two separate recurring billing plans for the same customer, with different pl… -
Oracle's Collectors Workspace Agentic ApplicationSummary: Oracle's Collectors Workspace Agentic Application Content (please ensure you mask any confidential information): we're looking to understand: Core capabilities …
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Updated Collector Info not flowing to and fro Collection WorkbenchSummary: Updated Collector Info at Customer Account level is not flowing to Collection Workbench. We did reassignment of collector in "Manage Resource" screen, which is …Angshuman Tripathi 11 views 2 comments 0 points Most recent by Priyanka1031 Receivables & Collections -
How to create collector GroupSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Rambabu Siripurapu 19 views 1 comment 0 points Most recent by Priyanka Ravikumar Receivables & Collections
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Clarification required on continuation of dunning letters when no further levels are configuredSummary: Hi Team, We are currently using Aged Dunning in Oracle Fusion Receivables and would like clarification on the following behaviour: Is it expected behaviour that… -
External agency in collectionScenario We are using Advanced Collections for handling in-house collection activities. If the internal team is unable to recover dues within a defined timeframe, the re…Jayshree Chavan 5 views 2 comments 0 points Most recent by Jayshree Chavan Receivables & Collections -
No collector is showing in LOV while reassigning collector in Manage ResourcesProblem: There are several BU and each BU has been setup with BU-specific collector set (Reference Data Set) under task- Manage Business Unit Set Assignment. Due to this…CA Nirmal Choudhary 6 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
how can we update credit analyst name for many customers at once via any FBDI or Any Rest APISummary: how can we update credit analyst name for many customers at once via any FBDI or Any Rest API Content (please ensure you mask any confidential information): Ver… -
Is it possible to auto release the dispute on the invoice once the invoice is paid?Summary: Is it possible to auto release the dispute on the invoice once the invoice is paid? If not, is there a way we can enable the notification for the collector to n…
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what is the impact of changing collector name in fusionSummary: what is the impact of changing collector name in fusion Content (please ensure you mask any confidential information): Version (include the version you are usin… -
Unable to add the Payment Term field as a column in the Advanced Collections moduleWhen attempting to add the Payment Term / Net Terms field as a column in the Advanced Collections dashboard, we are not able to do so. The Payment Term / Net Terms attri…Enrique Aguilar Puga 3 views 0 comments 1 point Started by Enrique Aguilar Puga Receivables & Collections
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Dispute in Advance Collection Module - Trigger workbench notificationProcess - Collectors raise dispute from their advance collection dashboard and gets notified in workbench. Dispute goes for approval. Once dispute is resolved, collector… -
Third party collections processSummary: Scenario: We are using advance collection for doing inhouse collection. In case team is not able to collect in specific duration - requirement is to transfer co…Pavan kumar yerram 122 views 3 comments 0 points Most recent by Jayshree Chavan Receivables & Collections
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer…Akash Verma 14 views 4 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
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Changing Collector for One BU Also Updates Collector Assignments for Other BUsSummary: Hi Team, We’ve noticed unexpected behaviour in Oracle Fusion Collections when using the Manage Resources screen. When we reassign a collector for only one BU (f…
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Homepage for Collections is not showing data...However I can see many delinquent invoicesSummary: Why is the dashboard showing 0 delinquent invoices, when I can see delinquent invoices for a customer: Account: I have started these processes several times: 1 …
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Collector Manager in Manage Resources can view other BU collector and amountsSummary: We used the seeded Collection Manager role and assigned to Collector Managers, but when in Manage resources page, the Manager can see other Collectors and the a…
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How To Migrate collection Notes in oracle FusionSummary: We want to migrate collections notes on collections workbench area . Is there are way where we can migrate those notes. Content (required): Version (include the…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 3 views 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers…