Clarification required on continuation of dunning letters when no further levels are configured
Summary:
Hi Team,
We are currently using Aged Dunning in Oracle Fusion Receivables and would like clarification on the following behaviour:
- Is it expected behaviour that if no additional dunning levels are configured beyond a specific aging bucket (e.g. 55+ days), the system will not generate any further dunning letters after reaching that stage?
- What is the recommended approach to enable continued automated dunning notifications beyond the overdue stage, using standard functionality?
- From a best practice perspective, is it advisable to:
- Extend the dunning configuration by mapping additional aging buckets (e.g. 70, 84, 112 days),
- Or is there an alternative recommended approach to support ongoing follow-up reminders?
0