Collector
Discussion List
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Advanced Collection - notes - Buggy behaviorAdvanced Collection - Notes are not getting saved UNLESS user saves 2 times Problem Description --------------------------------------------------- We think this is a bu…Dhruvjoshi23 31 views 9 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Collections Manager Dashboard in 24C/24DAs per the document below for 24C, it says Overview of Collections Manager Dashboard https://docs.oracle.com/en/cloud/saas/financials/24c/faofc/overview-of-collections-m…Satish KT 51 views 3 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Initialize and Load Collections Metrics is running too longWe are in the process of enabling our collections module. We ran the following processes a. Refresh Receivables Transactions for Customer Account Summaries - Completed s…Wilson Chelakadan 61 views 6 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 161 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Can we edit AR Transaction Collection Details page to display extra fieldsHello Team, we have a requirement to edit the AR collection Dashboard Invoice details page to bring extra information from Receivables work area like Sales Order Number,…Arpan Chowdhury 31 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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OM-AR invoices currency Translations from USD to ILSSummary: Business will create sales orders in USD currency. During AR import process, AR invoice should able to translate the currency code to ILS and invoice should gen…
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Collections DashboardSummary: • The "Delinguent" box in Collection has a total of 653, but when we go to "Manage Resources" the total is 757. How to make sure that these totals are the same?…Anja Daugaard 21 views 2 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Collection Manager and Agent roles for dunning process in receivablesSummary: We are using Collection Manager and Agent roles for dunning process in receivables. Is a separate license required to access dunning configurations when using t…Malleswara Rao 1 view 1 comment 0 points Most recent by Srivatsav PR-Oracle Receivables & Collections
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Mass cancellation of Collection strategy tasksUnder Others> Collections > Collection Dashboard we have a no of tasks that we need to manually review, since the count is very high can select multiple records and canc…Avishan 21 views 2 comments 1 point Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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Only Soft dunning letters are getting generatedTransaction with late days 68 which falls under medium dunning letter. But when i run "Send Dunning Letter" program system is triggering only Soft dunning letter instead…Hemanth Buccapatnam Tirumala 21 views 10 comments 0 points Most recent by Sara Campolattano Receivables & Collections
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Is it possible to define Collectors access at project level?Summary: Hi Team. We have requirement for collectors in AR module to have visibility to invoices belonging to their projects only, not at customer level. Please suggest …
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Can we create strategies in Oracle fusion advance collections based on the customer site level DFFs?We have a requirement to assign strategies to the customers based on the values coming from our upstream applications that are captured as DFFs in Oracle at the customer…
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What does Reminder column in dunning letter output ?This is Medium Dunning Letter Output. What does Reminder column means, why it is showing '4'?Hemanth Buccapatnam Tirumala 1 view 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Collector group REST APISummary: API or spreadsheet method for collector group? Content (please ensure you mask any confidential information): Is there API or spreadsheet method for update coll…
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Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queueSummary: Does advanced collections in Oracle fusion have the Ability to display NFS checks (Non-Sufficient Funds) at the top of collector's queue Content (please ensure …
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How do we edit Strategy Tasks in Advanced CollectionsSummary: A Strategy Method is assigned to the Customer ABC, with Strategy Tasks 1 to 5. How do we change the Task 2 once the strategies are assigned to the Customer. I s…
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Unable To See some of the Customer Contacts In Collections DashboardOn the Collections Dashboard Page, some of the customer contacts are not visible, while some are. What could be the reason? And kindly let us know the pre-requisites for…Satish KT 11 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is Oracle allowing to send Dunning letters to Internal customers as well?Summary: Is Oracle allowing to send Dunning letters to Internal customers as well? Content (please ensure you mask any confidential information): Client wants to send Du…
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How to disable 'Skip' and 'Cancel' button for strategy tasks for a collection strategy?Question 1 → When a collector is supposed to work on any open manual task, there is an option available to cancel the task completely and move to the next task in sequen…
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How to send notification to Collector when Credit Memo request (Dispute) is approvedRequirement: Based on communication from customer, Collector send those potentially disputed transactions to DMT (Dispute Management team). Then DMT further takes up tha…CA Nirmal Choudhary 51 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Manually Change Collectors without using FBDI or UIHello, I have been tasked with finding a way to update the collectors without using the FBDI or Collectors screen. If there is another way please let me know. They'd pre…bmarsh 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside…