Collector
Discussion List
-
Is Oracle allowing to send Dunning letters to Internal customers as well?Summary: Is Oracle allowing to send Dunning letters to Internal customers as well? Content (please ensure you mask any confidential information): Client wants to send Du… -
How to disable 'Skip' and 'Cancel' button for strategy tasks for a collection strategy?Question 1 → When a collector is supposed to work on any open manual task, there is an option available to cancel the task completely and move to the next task in sequen…
-
How to send notification to Collector when Credit Memo request (Dispute) is approvedRequirement: Based on communication from customer, Collector send those potentially disputed transactions to DMT (Dispute Management team). Then DMT further takes up tha…CA Nirmal Choudhary 51 views 1 comment 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
Manually Change Collectors without using FBDI or UIHello, I have been tasked with finding a way to update the collectors without using the FBDI or Collectors screen. If there is another way please let me know. They'd pre…bmarsh 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
-
SQL Select Query to Oracle SaaS TablesSummary Aside from OTBI, BIP or BI Analysis - is there another way to query-select SaaS Tables? Like an Oracle-provided Tool or 3rd Party ApplicationContent Hello, Aside… -
Jitender 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
-
Is there another way to reassign collectors apart from navigating to the Collections Dashboard?Summary: In search of a way to reassign collectors without the licensed privilege Manage Collections Dashboard Content (please ensure you mask any confidential informati…Thomas De Leeuw 11 views 2 comments 0 points Most recent by Siddhartha K-Oracle Receivables & Collections
-
Collection Dashboard shows any customerFor updating collection dashoboard I ran: in particular the last one, first in "delete" mode than in "update" mode. But I actually can't see any customer and the job "se…ACNROMA2023 31 views 4 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
-
Validate Customer Dunning Setup Report doesn't produce resultsValidate Customer Dunning Setup Report doesn't retrieve any data. Could you please let us know, what are the pre-requisites or setup needed for this Report, to produce a…Satish KT 42 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
-
what is the functionality of Claim and Release on the activity.Summary: Please provide the intended functionality for Activities Actions options including Claim, Release,Suspend. Content (please ensure you mask any confidential info…Krishna S Tatta 11 views 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
-
Customer contact email not present in frontend but email triggering to customer in cloudSummary: Customer contact email not present but email triggering to customer in cloud Content (please ensure you mask any confidential information): Version (include the…
-
What are the pre-requisites for using Collections Metrics in Oracle Fusion?Summary: What are the pre-requisites for using Collections Metrics in Oracle Fusion? I didn't find any white paper/documentation on how the Collections Metrics works/fun…Satish KT 31 views 1 comment 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
-
Manage Collections Methods: differences between dunning plan and Strategies?I have the requirement to set the dunning letters in the staged dunning and not aging method, but I don't understand this task of set up thank you
-
Create Approval for Credit memo created through DisputeSummary: We need to have an approval in place for Credit memos created through Dispute Content (please ensure you mask any confidential information): Version (include th… -
Add Delinquent dashboard filterI need to filter delinquent dashboard results by customer type. I tried to add all columns but there isn't this information. How can i do this action? Environment: Oracl…Giulia_Prs_ 21 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
The collector need to create receipt only for his customers.Hi I am working with an argentinian customer who has a lot of collector and salespersons. So, it need that the collectors and salespersons only can search and do receipt…
-
Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 96 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
-
Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect…
-
Access to Manage Collectors PageSummary: How to we grant access to the users for only the Manage Collectors Page, to create Collectors? We have got an requirement to give access to only the Manage Coll…
-
Not able to submit collections scoring processSummary Not able to submit collections scoring processContent Team, While submitting Collections Scoring process system throws this error: Object #{pageFlowScope.backing… -
Is it possible to add a new tile to the collections screen and show the number of bankrupt customersSummary: Kindly confirm if it's possible to add a new tile to the collections screen and show the number of bankrupt customers in that. Content (please ensure you mask a…Saikrishna Gajula 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
-
How to insert an email in CC of the promise to pay email which sent to clientSummary: How to insert an email in CC of the "promise to pay" email which is sent to the client? Content (please ensure you mask any confidential information): Version (…
-
Bulk Customer reassignment in Oracle Collection ModuleSummary: Hi Team, We have a requirement of re-assignment of multiple customer to specific Collector. We have around 100+ customer accounts which needs to be reassign to …AbhilashMankar 61 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
-
How to setup collectorSummary: Hi Team, we are trying to implement collections, we have gone through collections user guide where it says below 'Prior to creating a collector, the individual …PraveenSarikonda 104 views 2 comments 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections