Is there another way to reassign collectors apart from navigating to the Collections Dashboard?
Summary:
In search of a way to reassign collectors without the licensed privilege Manage Collections Dashboard
Content (please ensure you mask any confidential information):
When a Collector leaves the organization, the delinquencies need to be reassigned to another active Collector. In our business we consider that a task of User Access Management rather than a task of the Collections Manager. The User Access Manager has no business in the Collections Dashboard. Is there another way to get to the functionality that reassigns collectors, other than the button Manage Resources on the Collections Dashboard?
Version (include the version you are using, if applicable):