Collections Work Area
Discussion List
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Is there a Draft and Final mode for dunning letters triggered by Strategies?Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Description (Required): We understand…Ramesh_Pochaveni 1 view 0 comments 1 point Most recent by Ramesh_Pochaveni Receivables & Collections -
how to edit collections dashboard at profile level, like updating collectors, check box on dunningSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Sanjay Jayachandran 1 view 2 comments 0 points Most recent by Sanjay Jayachandran Receivables & Collections
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Configuring the collections strategy according to the number of days an invoice is overdue.Summary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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Configuring collections strategy based on the number of days invoice is overdueSummary: I would like to understand how to configure collections strategy to achieve following outcome :- Invoice Overdue Task 15 days overdue Dunning1 30 days overdue c…
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collections module, profile - strategies - edit tasks, is there any search (filter) by the task nameSummary:collections module, profile - strategies - edit tasks, is there any search (filter) by the task name Content (please ensure you mask any confidential information…*Bheemesh_D_User_VXIIK 2 views 1 comment 0 points Most recent by SauravS-Oracle Receivables & Collections
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Need REST API to cancel and recreate a Promise record manuallySummary: We are looking for a solution to cancel and re-create promise actions through Rest API. Content (please ensure you mask any confidential information): Version (…Aishwarya Penchala-Oracle 1 view 1 comment 1 point Most recent by Sridhar_Rejeti_1423 Receivables & Collections
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Collection workbench business level tableHi, Need help in finding the table which the Business level field in the Collection workbench is from. Thanks, Joseph
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API to get PDF generated on dunning lettersSummary: we are looking for an API that allows us to pull the generated dunning letter for a customer. We see the generated template from the time of creation stored in …Wendy_Kriekels 11 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections
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APIs to create/update Case Folder and Add Case Notes In Oracle CloudSummary Need APIs to create/update Case Folder and Add Case NotesContent Hi Team, I am looking for APIs (REST or SOAP) to perform the below operations in Oracle Cloud Ap…Gurpreet Singh-252058 360 views 8 comments 3 points Most recent by User_NR5C8 Receivables & Collections
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How to import notes from collections through REST APIHi Team, We have a requirement for importing the notes explicitly in collections through the REST API or any other options. Please confirm if there is there any such pos…
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Manage Collectors is showing no resultsSummary: The user has all the required roles and data access, but they are still seeing a blank page. Content (please ensure you mask any confidential information): Vers…
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Mass close disputes in OCFSummary: Hi Team, Can we mass close the disputes where the open balance is 0 in Oracle Fusion Cloud? Can you please guide me with the steps Thankyou Content (please ensu…
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unable to configure client email for sending dunning letters to customersSummary: We want to use client email id for sending dunning letters . How can we achieve this? Content (please ensure you mask any confidential information): Version (in…
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You can remove only roles inherited by the current roleWe were trying to mimic the Seeded Collections Manager Role, we copied the role and created the custom role using Copy Top Role and we could see that, in the role Hierar…
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I have over 4000 Customer and we want to update the reference accounts for each Castomer.Summary: I have over 4000 Customer and we want to update the reference accounts for each Castomer. Is there a way to update the accounts like a spreadsheet or API? Conte…
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Collections CalendarSummary: Collections Calendar pausing dunning letters at bank holidays and uni closure days Content (please ensure you mask any confidential information): We are impleme…Michele Barritt 21 views 3 comments 0 points Most recent by Vitalie Rusanovschi Receivables & Collections -
Dunning Letter is triggered even after Minimum Dunning Amount is setup at customer siteHi All, We have setup Minimum Dunning Amount as 10 for a customer site. This site has only one delinquent transaction with overdue amount is less than 10. But still Dunn…ch v l c s pavan kumar 64 views 5 comments 0 points Most recent by SilverFish Receivables & Collections
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Is customer site level profile is required for sending dunning lettersSummary: Is customer site level profile is required for sending dunning letters Content (please ensure you mask any confidential information): Version (include the versi…
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Collections Transaction Default Business Unit InquirySummary: Can we setup what default Business Unit that should show or display first on the Collections - Transaction Tab? Our Client has multiple Business Unit assigned t…Tsikoy Caringal 81 views 3 comments 0 points Most recent by Swapna.Sappidi Receivables & Collections -
How the escalation of strategy tasks in advanced collections works?Summary: I want to know how the strategy tasks can be escalated. I see that while configuring the strategy tasks there is an escalation check box. How can that functiona…Akash Gaur EY 16 views 1 comment 0 points Most recent by Vitalie Rusanovschi Receivables & Collections