Customer
Discussion List
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Is there another option for processing customer merge other than Customer data Management.Summary: Our client is requesting to merge their AR customers. I have tried multiple times to merge the customers, but I have not been able to do so successfully. I atte… -
Manage Customers - Customers not showing in customer searchSummary: Some customers do not appear when we perform a customer search in Maintain Customers. meanwhile the customers exists in OTBI report. Content (please ensure you … -
Customer Merge Request IssueSummary: We are trying to merge two customers as they are the same customer but created as duplicate records. One record has only a profile generated (created when the s…
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Privileges to Create and Manage Customers Using a Custom Role Separated from Receivables RoleSummary: We have a requirement to create a single custom role for a user who will be responsible solely for creating and maintaining customer master data. This role must…Andika Kurniawan 41 views 2 comments 0 points Most recent by Susan Hathaway Receivables & Collections
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How to add existing customer contact to existing customer sites with FBDISummary: Need to add existing customer contact to existing customer sites using FBDI Content (please ensure you mask any confidential information): I am trying to add ex… -
Endpoint URL to get the email id attached to customer siteSummary: Hi All I want to fetch the email id associated with a customer site —Communications and Contact points using endpoint URL's / I have customer number and i want …
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Customer Statement ReprintHello, Hope everyone doing good. While running 'Create Customer Statement' program and when I select Generate Bill as Re-print i am not getting any value under Cycle fie…
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Is it advisable / best practice to enable Audit for Customer Master DataClient Internal Audit Team has recommended to enable Audit Log for Customer Master. We would like to know, whether this is advisable / best practice in Industry to enabl…
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Unable to see the Override Account Option for AR Invoices on the View Accounting ScreenSummary: Unable to see the Override Account Option for AR Invoices on the View Accounting Screen. Content (please ensure you mask any confidential information): We have …
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Generate Customer Statement for a specific site when 'Statement Purpose’ is defined for another siteHello, One of our customers has run the statement for Account 1234 for ABC cycle. The system generated 9 different statements for different amounts. Only site number XXX…
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Need to load customer with receivables and Tax account through 19 sheet fbdiSummary: Can I load receivables and Tax account through 19 sheet customer import fbdi template Content (please ensure you mask any confidential information): Version (in…
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can customer statement sends all open and overdue Invoices without cycle dateSummary: Can customer statement sends all open and overdue Invoices without cycle date based on schedule weekly or monthly ? Eg: Lets say at every month 1st working day …
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How to reactive a Customer contact?Summary: We have Customer contacts that have been inactivated and checking to see if there is a way they can be activated. Issue: There are open sales orders that have c…
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When changing or updating the customer name, the sold to field doesn't get updated automaticallyWhile creating Receivables Transaction(Invoice) the sold to field in Customer section get updated automatically once bill to customer entered. If we change/update the bi… -
in AR Billing, the error is: "You must enter a valid sold-to customer contact"Hello, when creating a transaction, an error pops up: You must enter a valid sold-to customer contact. Therefore, I can't save the transaction or complete it. Please adv… -
Not able to View the DFF and values when imported invoice through Auto Invoice import templateSummary: I am populating "Invoice Transactions Flexfield Context" & "Invoice Transactions Flexfield Segment1" in Auto invoice import template while migrating the credit …GSR G.Sriram-Oracle 41 views 2 comments 0 points Most recent by Ahmed Mustafa Receivables & Collections
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What Custom Roles/Privileges are required to restrict Users from Editing Customer Bank AccountSummary: Would like to know what Custom Roles/Privileges are required to restrict Users from Editing Customer Bank Account information. In another words Users should hav…
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Customer FBDI upload csv file generation in errorSummary: Let me know if the similar issue 'Customer FBDI upload csv file generation in error due to run time error 91' has faced. Unable to generate the csv file Content…Snemali 11 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Update Customer Account sequence starting point WITHOUT using Document SequencingSummary: Our client has no use case for using document sequencing in AR, except for the Customer Account number sequence. Is there a way for Oracle to update the sequenc…
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Business Event for Customer - Create & UpdateSummary: Business Event for Customer Create & Update for outbound integrations. We have the business requirement to integrate Customer - Create / Update business events …Navya Krishna Yarlagadda 121 views 3 comments 1 point Most recent by J_007 Receivables & Collections -
FBDI support for custom object in Fusion applicationHi Team, We have requirement to create and delete records from fusion custom object for bulk data which will be uploaded through .csv template. Currently in fusion appli…
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Can Customer Name be changed in Receivables?Summary User would like Customer Name changed. What will be the consequence of this change?Content Invoices are uploaded everyday in Receivables. User has a requirement …User_2025-03-10-22-58-54-993 162 views 10 comments 0 points Most recent by Mallela Mahesh Kumar Receivables & Collections
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Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk… -
How Can We Merge Customer Ship-to Site Within Customer Account and Different Customer AccountSummary: Hello, we have a requirement where we need to merge 2 ship-to sites of same account. Also, like for an example we need to merge customer account - A ship-to sit…