Customer
Discussion List
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Missing the ORIG_SYSTEM and ORIG_SYSTEM_REFERENCES for Customer Accounts and PartiesSummary: For existing customer accounts and the parties we found that the information is missing in the table HZ_ORIG_SYS_REFERENCES and we would like to reload the ORIG… -
Account Implementations Consultant role required to add a mobile number to customersSummary: To add a mobile number as a contact point we need to assign a user the Account Implementations Consultant role instead of just having the privilege to add mobil…
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REST API - Not getting response payload for the customer contactI am using REST URL below; /crmRestApi/resources/11.13.18.05/hubOrganizations/1005XXX/child/ContactPoint Although it returning as a 200 OK success status, but the respon…
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Warning message does not appear upon storing a duplicate tax registration number.Summary: Warning message is not appearing when updating a duplicate tax registration number at the same party level, even though in "Manage Country Default Controls", va…
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Is there a list of tables where the "Manage Geographies" setup is stored?Summary Looking for SQL Tables for the Manage Geographies setupContent Someone has setup some Geography data in the Manage Geographies setup pages which include some hie… -
Review Customer Account Details didn't show any resultSummary: Our user want to check the customer account details through"Receivable → Billing → Review Customer Account Details" After enter the account number or customer n…
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How to update customer record with contact informationSummary:Updating customer records with contact informatio Content (please ensure you mask any confidential information): Simplified template cannot be used to update cus…moclement 31 views 4 comments 0 points Most recent by David Wright - More4apps Receivables & Collections
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Customer Profile Setup for Payment TermsSummary: Is it possible to change the Customer Profile setup to have the Payment Terms = Immediate for certain customers Content (please ensure you mask any confidential…
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What is the purpose of Primary flag on Customer sites addresses?Summary: On Customer Sites, what is the Primary flag used for on Address Purposes..? What i assume is that the site with Primary flag checked will be defaulted on the sa…
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table which has late charges page at customer profile history at customer account levelSummary: Which table and column holds additional information columns at late charges page at customer profile history at customer account level Content (please ensure yo…
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Currency Default from Customer LevelIs there any option to default currency from customer level to transaction level ?Sandeep Nihalani 41 views 4 comments 0 points Most recent by Anshuman_230999 Receivables & Collections
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Need the ability to update "From date" Filed under the Site Details tab of CustomersOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Triumvirate Environmental Description…
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Query on Implementing Customer Data Approval Workflow in Fusion ReceivablesSummary: We have a requirement from the customer to enable an approval process during customer registration in Oracle Fusion Receivables. The requirement is as follows: …
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How to get AR account details and display in CX account details/Header pages?Summary: How to get AR account details like Credit Status, Credit Limit, Account Balance, Past Due Balance and display in CX account details/Header pages. Content (pleas…Tanvi Dappili-Oracle 11 views 0 comments 0 points Started by Tanvi Dappili-Oracle Receivables & Collections
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What accounting impact is there if we change customer account number from receipt in unapplied stateIn one of unapplied receipt, user mistakenly chose wrong customer account number and now they want to change it to correct one. Could anyone confirm if this will have an… -
No warning message when changing address of one customer sharing address with other custSummary: When trying to amend the address for customer number 44021, I noted that the address then changed without warning for customer 44122. While we have seen instanc… -
how can we create/ Update DFFs of Payment Instruments through webservices?Summary: We wanted to update atribute1 from iby_pmt_instr_uses_all or below field . Can you please let me know if any Webservice or any other way to update these attribu…
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Contact Point not Visible in UI after TCA BULK IMPORTSummary: I have created customer using TCA BULK Import FBDI (19 Sheet) , Party,Site,Account,Account Site, Uses , Contacts are all created well.As per Batch Import Even C…Hrishikesh Malagi 16 views 3 comments 0 points Most recent by Balaraj Anachal Receivables & Collections
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Disable primary flag on customer site addreess purposeSummary: We have a customer created with 2 sites. One site has primary Bill to and ship to enabled in address purposes. For site 2, ship to address purpose is enabled as…SowmyaCK-Oracle 104 views 4 comments 0 points Most recent by Deep Mehta-Oracle Receivables & Collections
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How to update the Regional Information on Customer site level for localization requirements in bulk?Summary: At customer site profile level, there is a field called regional information which has List of values in it. Based on the values selected it will make the field…
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Is there an REST/SOAP API to create a new customer site for an existing customerSummary: Hi, We are working on integrating Oracle fusion with Sales force using OIC as middleware. We already have customers created in Oracle. We want to create a new c…
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Business Event for Customer - Create & UpdateSummary: Business Event for Customer Create & Update for outbound integrations. We have the business requirement to integrate Customer - Create / Update business events …Navya Krishna Yarlagadda 91 views 2 comments 1 point Most recent by User_TFSI8 Receivables & Collections -
Synchronize Account address between CX and Fusion ARSummary: In CX cloud, user can add now Address to a customer account and choose if its use (bill_to, ship_to). Is their any process that synchronizes the addresses betwe… -
how to mass update AR cust site "statement preferred delivery method" and "preferredcontact method"Summary: how to mass update AR cust site "statement preferred delivery method" and "preferred contact method" as all set to "Print" and means dunning letters are going t…Jill Stanton 11 views 3 comments 0 points Most recent by David Wright - More4apps Receivables & Collections
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How to add LOV to an extra address fieldHi all. As per requirement, we have added few extra address elements in postal address formats for customer/supplier like region, territory etc. Now, we would like these…Deepak Singal 11 views 2 comments 1 point Most recent by Mohamed Thowfik Rahman S Payables, Payments & Cash Management -
Limit access to Customer/Party level by Business Unit User has an accessSummary: One of my customers has an issue related to customer data privacy. They need to limit the visibility of customer/party data (at the party/customer level) by the…