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Newly created deliquent customers not showing in the Collections Workbench

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Summary:

Hi Experts,

I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. submitted the ESS programs as well, Refresh Receivables Transactions for Customer Account Summaries & Update Collections Summary Data.. Still i am not able to see the delinquent customers in Collections workbench. Am i missing any step. Please advise.


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