Customer
Discussion List
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Customer Account Site DFFs are showing into 2 places: view only and editableSummary: Customer Account Site DFFs are showing into 2 places: one place in editable mode and in another view mode. And the same information is visible on the same layou… -
Can't search customer using Contain filterSummary: Hi We have customers contain CT, but we can't use organization name contain filter to search the customer, instead, if we use organization name start with filte… -
CustomerImportTemplate FBDI Site Profile Class Update - retain history option?Summary: CustomerImportTemplate FBDI Site Profile Class Update - retain history option? Content (please ensure you mask any confidential information): Hi, I have used th…
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We are trying to mass update customer addressesWe are in the process of updating addresses for over 2,200 customers using the Customer Import Template. A query was created to fetch all the necessary fields required f…
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Customer statement Output file is not generated for one of the customer.Summary: While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated …
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Issue refund across third-party paymentSummary: Issue refund across third-party payment Need to process issue refund but when the payment is made need to pay across third party That is possible to complete? W…Christian Leon 11 views 2 comments 0 points Most recent by Jags Viswanathan Receivables & Collections -
Can I add a document to a customer accountI want to upload the document to the customer account in Manage customers. Is there any way to do so?
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Using FBDI to Add Dunning Responsibility to existing Bill to ContactsSummary: I need some help on how to use the Customer Import File (FBDI) for updating existing Customer Account Site Contacts to add another Responsibility of Dunning to …
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Which privilege need I to view data in vbs page?I created a vbs page that extract the customer data, but without "Application Developer" role the user can't see nothing when starts the calls. I can access to the page …
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Which table stores value for column "Original System Reference for Party" at the Account Level?At the Customer Account Level, there is a column "Original System Reference for Party". It currently displays the Party Id value from the HZ_PARTIES table? So, where is …
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How to handle Customer Credit Card payments in Fusion ReceivablesSummary: Hello Team, Our client is having a requirement to pay AR invoices via customer Credit Card. Please guide what all functional configuration required for this. If…Shilpa Pekade 44 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 21 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections -
I need help on updating customer DFF at customer site level for more than 3000 CustomersHi All, I need help on updating customer DFF at customer site level for more than 3000 CustomersUser_3SIX1 21 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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DFF with large character limit for customer accountI want to create a DFF to add customer instructions at the customer account level. But the Character limit of DFFs is 150 only. Is there anyway I can add this field with…
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Getting error while creating account site use using CustomerAccountService SOAP APIHi, We are getting below error while creating Customer Account Site use using CustomerAccountService SOAP API. JBO-29000: Unexpected exception caught: oracle.jbo.RowLimi…Ankit_Bhadja 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Customer Account Email Addresses with Purpose available in R12 not available in FusionSummary: In EBS, at Party Level, in Communication Tab, there is an option to add Phone Numbers, Email Addresses and URLs. If an email address is added, you can select th…Daniel Gzz 12 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Is it possible to automatically create a customer after creating a supplier?Summary: Is it possible to automatically create a customer after creating a supplier? If yes, please suggest.Sarinee.p 11 views 1 comment 0 points Most recent by Mallik Durgumpudi-Oracle Receivables & Collections
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Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
How to insert a BILL TO site in a customer site purpose?Hi, How can we load the bill to site field on purpose with fbdi? Thanks, Regards
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Update Customer Account Site Properties via APISummary: Looking to update a field called "Demand Class" via API in Oracle Cloud. This field exists under the Account Site Content (please ensure you mask any confidenti…
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Payment terms as 2% 10th & 25th, Net 30Summary: Need to configure AR payment term as 2% discount allowed on payments made on or before the 25th of the month for invoices issued the first half of the month; 2%…
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Error - A map is currently unavailable. Contact your help desk. (ATK-3315019)When adding Notes at Customer Site Level, The below error is showing up, A map is currently unavailable. Contact your help desk. (ATK-3315019)Siddhant Aggarwal-Oracle 103 views 1 comment 0 points Most recent by Karan Dass-Support-Oracle Receivables & Collections -
Email is not being sent for Customer StatementI have done below setups: Set Receivables System Options for Statements Default Country Print home country- enabled Print remit-to address Statement Delivery Using Email…CA Nirmal Choudhary 137 views 8 comments 0 points Most recent by Neil McKeown Receivables & Collections -
Customer Annual statementsSummary: Hello Team We have a requirement to send invoice statements for entire year, but i dont see where we can select specific date range or statement cycle as yearly…
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How to see Rest api results? Which privilege I need?I have a custom page that shows customers data, but I think I need a privilege to access on Rest api service, because with standard AR roles I can't see nothing. someone…
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Can i make contact number mandatory for customerSummary: We want to make contact number mandatory while creating customer, please let us know how to achieve this Content (please ensure you mask any confidential inform…
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Profile history is in ascending order, oldest to newest. Can we have this in descending orderSummary: Hi Team, As you see below, we have multiple profile history over here and we see them in ascending order. Is there a way to have the most recent/active one at t…
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deeplink for AR CustomerHi Team, Could you please share the deeplink for the AR customer name? Tried with this link fscmUI/faces/deeplink?objType=AR_CUSTOMER&action=MANAGE&objKey=organizationNa…hharishkumar 31 views 4 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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Create Automatic Receipts - Transaction not getting selectedSummary: Create Automatic Receipts - Transaction not getting selected Content (please ensure you mask any confidential information): Hi - I am going here: Receivables > …
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Approvals for Credit Memo DisputesSummary: Approvals for Credit Memo Disputes Content (please ensure you mask any confidential information): We need to define 2 Level Approval Groups, Approval rulesets f…Satish KT 52 views 5 comments 0 points Most recent by sreecharan.kotte-Oracle Receivables & Collections