Customer
Discussion List
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Company Registration NumberWhere to record Company Registration Number on Customer Level I did not find any field on the customerSandeep Nihalani 147 views 5 comments 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections -
What is the use of the key account check box when creating a customer in Receivables?Summary: Content (required): This checkbox is under the Account Address Details section at the bottom of the Create Customers page. Version (include the version you are …Lou Maroney 144 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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PST NOT CALCULATING ON INVOICESummary: We have an invoice where PST is not calculating on a BC invoice. The Bill To is in Alberta, but the Ship is BC. Content (required): We have an invoice where PST…Robert G Wilkinson 12 views 1 comment 0 points Most recent by Bianca Fildan-Oracle Receivables & Collections
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Localization with respect to Oracle Fusion Receivables for Spain CountrySummary: Implementing the Fusion Localization with respect to receivables for Spain country Content (required): Need help in implementing localization for Spain countrie…Pushkaran 122 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Can we add all customers display under each Collector in Manage Resource even though not delinquent?Summary: Our client wants to show all customers under their Collector Agent on the Manage Resources Page. As of now, the only customers that is showing are the delinquen…Tsikoy Caringal 32 views 2 comments 0 points Most recent by Tsikoy Caringal Receivables & Collections -
How to mass Upload Customer Tax Profile via FBDIHello everybody I need to load CNPJ/CPF of Customers does anyone have a template to support. I attach the screens I need to load in Tax Profile > Tax Registrations and C…Eduardo Silva 112 views 2 comments 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Switching to Transaction Level Collection Strategy task from Account LevelSummary: One of our client has the requirement to switch from collections strategies created at Account level to collection strategy at transaction level. Content (requi…NikitaD 204 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Receivable account defaulting while creating site and select Business unit at Customer LevelSummary: Receivable account defaulting while creating site and select Business unit at Customer Level Content (required): Receivable account defaulting while creating si…Kumar 57 32 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections -
Is there any spreadsheet to upload Classification Categories?Summary: In Setup and Maintenance -> Customers -> Manage Classification Categories, we have created a couple of categories. Under a specific category, we need to create …User_2025-02-11-06-12-35-024 21 views 1 comment 1 point Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Customer Contacts Point Email Format-For sending invoices as pdf attachmentSummary: Hi We would like send invoices by email to customers with a pdf attachment. As per our understanding this functionality works only if the contact point for emai…Prashanth Govindarajan 52 views 2 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Update of Customer Account NumberSummary: Hi, our client is requesting us to update Customer Accounts' number in order to match a new naming convention. We need to understand how to do this and what are…Claudio Civati 362 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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REST API to extract customer bill-to site reference accountsSummary: REST API to extract customer bill-to site reference accounts Content (required): Hi, Is there a REST API available to extract the reference accounts that have b…
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Customer Creation - AttachmentsSummary: Customer Creation - Attachments Content (required): Business wants to attach important documents while creating Customer master. These documents are used for re…
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customer credit limit WorkflowSummary: Is there any option in Fusion to create the request for credit limit change based on approval worflows. Content (required): Customer Credit limit Version (inclu… -
Receivable account defaulting while creating Customer MasterSummary: Receivable account defaulting while creating Customer Master Content (required): Users are creating Customer master and system defaults Receivable account in Ma…Kumar 57 31 views 3 comments 0 points Most recent by Vivek Mandowara-Oracle Receivables & Collections
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Customer Account Automatic numbering SequenceSummary: Customer Account Automatic numbering Sequence Content (required): Hi We are using Automatic Customer account numbering. How can we mention the starting sequence…
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Account Receivable > Customer Profile > Fetch Credit Analyst NameSummary: Account Receivable > Customer Profile > Fetch Credit Analyst Name Content (required): Hello All, In Account Receivable, in the table HZ_CUSTOMER_PROFILES_F, do …Bernard T 550 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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crmRestApi accounts REST API returns no recordsSummary: We are trying to call /crmRestApi/resources/11.13.18.05/accounts but didn't get any records in the response. Could you please let us know what roles and data ac…
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One Time Customer Account Ship To - Online Retailers and Dropship/DistributorsSummary: My organization has many customers, including retailers like Amazon who act as an On Account Drop Ship or Distributor for our product. This means when an AR Inv…Jordan_Thompson 21 views 2 comments 0 points Most recent by Jordan_Thompson Receivables & Collections
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Collections and Strategies ConfigSummary: Collections and Strategies Config Content (required): Hi All Our client has asked the following questions regarding Collections that have been implemented recen…SarahL 53 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections -
Currency Default from Customer LevelIs there any option to default currency from customer level to transaction level ?Sandeep Nihalani 42 views 2 comments 0 points Most recent by Sandeep Nihalani Receivables & Collections
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: here is the screenshot where only the active bank details are shown, there is one record that exists here where the Bank details got end date, that is not showi…
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Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active onesSummary: Oracle Fusion Receivables - Manage customers - Search customer Can not see Customer's Inactive Bank Accounts, the page Manage customer only show active ones. On…
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How to enable the Class code under Classification CategoriesSummary: The Class code under Classification Categories is disabled, How do we enable it Content (required): Version (include the version you are using, if applicable): …Siddhant Aggarwal-Oracle 41 views 3 comments 0 points Most recent by Siddhant Aggarwal-Oracle Receivables & Collections -
Customer NumberCurrently, we have enabled profiles to enter customer numbers manually Is it possible to limit the Customer numbers up to 8 characters?
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How does a customer's online payment via Bill Management appear in Cash ManagementSummary: Unable to locate Customer payment or invoice in Cash Management Content (required): I am testing the Customer Online Payment Portal via Bill Management. I have …BB23478 11 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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Is there a way to mass update customer account DUNS number & credit rating?Summary: How to mass update customer account DUNS number & credit rating. Content (required): We have not previously used much of the credit rating options previously, s…Khuli 128 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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How to update hz_cust_acct_sites_all table in Oracle Fusion ARSummary: We have an issue with the one record in the hz_cust_acct_sites_all table. The cust_account_id of a customer is wrong in the hz_cust_acct_sites_all table. Is it …
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 64 views 2 comments 0 points Most recent by Balakrishna Sivappagari Receivables & Collections
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Hebatullah Ahmed 31 views 1 comment 0 points Most recent by Mahesh A-Oracle Receivables & Collections