Customer
Discussion List
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The customer account sites cannot be merged because there are open orders for this site.What Constitute an Open Order. There are Orders in Draft and Processing status but we were able to merge for one customer but not for another? How can you truly verify t…Oszel_Marc_Tuliva 143 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
While importing customer site details by uploading FBDI i am getting this errorYou must provide values for column CUST_ORIG_SYSTEM and column CUST_ORIG_SYSTEM_REFERENCE or for none of them.
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How to apply a receipt to invoices of a different customer account in another BUSummary: by using Lockbox and autocash rule, how to apply a receipt to invoices of a different customer account in another BU without referring to specific transactions …
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Customer Site DFF and How to relate and default a value based from the value of another fieldSummary: We have a requirement to add new fields (DFF) in Customer Site i.e. Store ID and Store Name. Please confirm if this is feasible. Then in Lease - Asset Tab - Add…
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pay any pay below in receipts.Experts - I found very documentation about Pay Any / Pay Below. Do you have some details ? https://docs.oracle.com/en/cloud/saas/financials/23c/fairp/customer-hierarchie… -
REST/SOAP services to create AR Customer account/party hierarchySummary: Hi Team, We are looking for any REST/SOAP services available in Receivables to create Customer account/party hierarchy? Thanks, Rahul Content (please ensure you…
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Sales Territory on Account SiteSummary: Hi All, Do we have the the sales territory feature in Fusion AR like in EBS? Thanks, Adam Content (please ensure you mask any confidential information): Sales T… -
Does any program update the customer account status?Summary: Does any program update the customer account status? Content (please ensure you mask any confidential information): Hi Team, Could you please clarify upon runni…Lavanyaa Damodaran 23 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Enabling Audit on DFF fields added at Customer Account and Account Site LevelSummary: We have a requirement to audit the DFF fields that are created under Manage Customer Account Descriptive Flexfields (HZ_CUST_ACCOUNTS) and Manage Customer Accou…
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Can we override customer site profile attribute defaulting from Profile Class attachedHi All, We have a Customer Site attached with Profile Class where all the Site Profile defaults are coming. "Send Dunning Letters" is not checked/enabled at Customer Pro…ch v l c s pavan kumar 12 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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SQL query to extract Customer data in 'CustomerImportTemplate' FBDI formatSummary: Hi Team, I am looking for an SQL query to extract customer data in 'CustomerImportTemplate' FBDI format, if anyone has it, could you please share it? Content (p…PraveenSarikonda 829 views 2 comments 1 point Most recent by PraveenSarikonda Receivables & Collections
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Not able to find existing bank accounts in Customer SiteSummary: Business not able to find any of the existing bank accounts under payment Instrument tab for Customer site (Manage Customers). Content (please ensure you mask a…reshma.a 284 views 5 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer load 19 sheet FBDI IssuesSummary: 1) After loading new customer using 19 sheet FBDI , load is completed but while navigating to Account - Profile History, screen gets frozen and not able to do a…Mayank_Agrawal 225 views 10 comments 0 points Most recent by Mayank_Agrawal Receivables & Collections
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Can we use DFF as filter in 'findCustomerAccount' operation of 'CustomerAccountSerivce' webserviceHi, We have a requirement to filter the CustomerAccount and contacts information only by using a DFF (configured at Account Contacts level).We are passing CustomerAccoun…
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What SetId value should be set in create customer account SOAP interface?Summary: I'm trying to create a customer via REST & SOAP APIs in Oracle Cloud ERP (referring to A Simple Guide to ERP Cloud Customer Creation through integration). And I…
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Credit checking based Past Due Invoices.Summary: Suppose customer has credit limit of $50000 and open Invoice amount as on date is $20k but customer is not paying the invoices. Is there any way to put new orde…
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How to update ORIG_SYSTEM_REFERENCE filed of HZ_CUST_ACCT_SITES_ALLSummary: customer site was interfaced with wrong ORIG_SYSTEM_REFERENCE value to EPR fusion from an external system. Now we encountered error when tried to interface cust…Mohamed Iqbal Jahangeer 110 views 8 comments 0 points Most recent by Mohamed Iqbal Jahangeer Receivables & Collections
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Update Site level customer profile via FBDISummary: Update Site level customer profile via FBDI Content (required): Hi, I am updating site level customer profile via FBDI. And I have download the CustomerImportTe…Yuejie Yan-Oracle 843 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections -
How to correct address for Customer in Oracle fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Bhargav Aritakula 46 views 4 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Job role or privileges for receivables customer creationSummary: We are migrating AR customer from legacy system and we are try to build an integration which will trigger the customer creation process automatically. Please le…Subhasish-OC 96 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Restrict Expiration Year Dropdown List to 10 Years on Create Customer Credit Card ScreenSummary: The Expiration Year dropdown list on the Create Credit Card for customer account is displaying 20 years. Is there a way to restrict this list to 10 years. Versi…
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Unable to add New contacts using the Simplified Customer TemplateHi, I am Unable to add New contacts using the Simplified Customer Template, everytime it is giving the same error as below "An account site with this combination of cust…
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Default reference account for receivablesSummary: For some of our Business Units all customers have been created with a default reference account. For others the reference account remains empty when adding a BU…Fiona van Rooij 12 views 3 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Custom Data Security for Party/Customer Account/SiteSummary: Good day, As per internal policies, we would like to decide which users can see which customer data. We have received in the past a document from Oracle which i…
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How to mask customer data to prevent its storage in a environment outside the country territorySummary: In global implementations converging on a single POD, it is essential to refrain from storing customer data in the AR and Credit Collections modules for countri…
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Customer Account numbering based on customer profile.Summary: The client is looking to have auto generated sequence numbering on customer account based on customer profile. Content (please ensure you mask any confidential …
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Is there any app to validate the site of customer?Hi, I would to know if there is some validation with google maps or another app when I create a site in the customer. Regards RominaRomina Grimaldi 22 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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What is the difference between Balance forward billing and customer statementSummary: What is the difference between Balance forward billing and customer statement Content (please ensure you mask any confidential information): When reviewing the …Aswathy Edison-Oracle 38 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
Error with findPerson method in crmService/FoundationPartiesPersonServiceSummary: We are receiving following error message when we are trying to find the contact party created through the SOAP service "crmService/FoundationPartiesPersonServic…