Customer
Discussion List
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How to define SEPA debit authorizations for customer accounts instead of partyAs stated in the documentation “A SEPA debit authorization is a paper or electronic document that authorizes you, as a SEPA-based creditor, or payee, to collect payments…Humberto Martín-Oracle 39 views 2 comments 0 points Most recent by Humberto Martín-Oracle Receivables & Collections -
Mandatory fields for Late ChargesSummary: We've been working with Late Charges, and we found that when we don't enable the Late Charges at Site level, the process doesn't work and the invoices are not p…cgallego 26 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to link a Customer to a SupplierSummary: Content (required): I am having an implementation where the customer is in the same time supplier Should we first create it as a supplier then as client ? How t…Mickel.Rmeily 352 views 3 comments 1 point Most recent by Sneha Kathirendran Receivables & Collections -
Dunnings - How to exclude the invoices which have not yet passed the due date from the dunning letteContent Hi, In Oracle Fusion - How to exclude the invoices which have not yet passed the due date from the dunning letters for a customer? Thanks, Kanika Version 21CKanika Mahajan 100 views 2 comments 0 points Most recent by Lavanyaa Damodaran Receivables & Collections
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Unable to load Customer profile class through TemplateSummary: Hi Experts we are facing Issue when trying to load Customer Profile class though Template (RA_CUSTOMER_PROFILES_INT_ALL) Please find the attached Template with …
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Any report which give customer credit balance?Summary: As we have standard report- Payables Negative Supplier Balance Report to show supplier negative balances for AP, do we have similar report that shows customers …
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How to Bookmark Bill Management page for External UserWhen bookmarking the Bill Management page for External Users, the bookmark is currently linked to the Fusion application for employees instead of the Bill Management for…
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Receivables customer CMK set up to associate Trading Partner Customer account with Service ProviderSummary: I found that we can mass update one time using the Customer Import Template for RA_CUSTOMER_PROFILES_INT_ALL to update: But as a new account is set up pretty mu…
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Review Customer Account Details doesn't show all transactionsSummary: Review Customer Account Details doesn't show all transactions consistently Content (required): When the user reviews customer account balances (Receivables : Ac… -
Customer FBDI Template and Control file column is not in Sync for below Sheets HZ_IMP_ACCTSITES_TSummary: Customer FBDI Template and Control file column is not in Sync for below Sheets HZ_IMP_ACCTSITES_T HZ_IMP_ACCTSITEUSES_T Template and Control file is downloaded …Vaibhav Waghode 25 views 4 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Is it possible to stop on error when trying to create duplicate customersSummary: When creating duplicate customers, warning is showing up. Is there any way to show error to stop the duplicate customer creation? Content (please ensure you mas…
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Multiple email option in Print ReceivablesSummary: Hi, The business wants to send Invoice transaction details to multiple email addresses while processing the Print Receivable transaction. Content (please ensure… -
What is the functionality of delete button in address purpose under the customer siteSummary: We have a customer site called "XXXX" and under that we have 2 Bill To address purpose from which one is inactivated and another one is still active. Now we tri…reshma.a 24 views 11 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to make "Account Type" as Required field on the Customer setup via Page PersonalizationSummary: We have a business requirement where we need to make Account type as a required field on Customer Account creation or edit page, this field is used to drive our…
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Recommended suggestion to create unique PUID for customer from external systemsAppreciate to let us know the best business practice when importing in AR Customers from an external master system to Sync data between the Sales cloud (CRM) and Externa…BOMMIDI.ASHOK.KUMAR-Oracle 736 views 2 comments 0 points Most recent by BOMMIDI.ASHOK.KUMAR-Oracle Receivables & Collections
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Unable to create customer profile using FBDI TemplateSummary: Hi Team, We have created customer already in the system , But now when we are about to create customer profile using the same FBDI the Batch is getting complete…Soundariya Kumar 11 49 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is it possible to configure Credit management for customers without implementing Order Management ?Summary: We have a requirement to perform credit checks for customers. However the invoices are created either via AutoInvoice program for 3rd party systems or manually …
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AR Invoice approval workflowSummary We are on path to migrating to Oracle AR Cloud. Current process for Invoicing customers involve manual process out of the system to get approval from Operations/…User_2025-07-18-02-04-24-686 1K views 6 comments 2 points Most recent by Francine Gemora Receivables & Collections
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Direct Debit AcknowledgementSummary: Setup required for Direct Debit Acknowledgement & Will Direct Debit Acknowledgement accepts .csv Format or ISO/SEPA Direct Debit Formats ? Content (please ensur…Rakesh Nataraj-266181 45 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Default payments terms while I'm creating an invoiceSummary: We need to default a payment terms, so when the user accesses to Account Receivables for making an invoice, and chooses a Transaction Type the default appears t…
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DEFAULT VALUE IN CUSTOMER ACCOUNT ADDRESS SETWe have requirement of automatically defaulting "Enterprise Set" at Account Address set while defining customer address, is it possible to do so, if yes kindly let us kn…
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Is it possible to default in Customer site, Ship-to and Bill-to informationHe have the requirement to default the scope bill to when the User creates a Customer site. Is it possible? and How can we do that?
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Receivable account field to be made mandatory in customer site based on customer typesSummary: Receivable account field should be made mandatory in customer site UI based on the customer type selected in customer account. Content (please ensure you mask a…Shivang Parmar 14 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Default account type to External while creating the customerSummary: Is there a possibility to default External value in the Account type dropdown while creating the customer? Content (please ensure you mask any confidential info…Shivang Parmar 14 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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accounting references to a new customer in US BU, some of the accounts are getting pre-populated.When I try to add accounting references to a new customer in US BU, some of the accounts are getting pre-populated This is not the Intention.Bogi Parimal Das 14 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Need to make Inactive large Number of CustomersNeed to make Inactive large Number of Customers Reviewing the Customer UPDATE FDBI and cannot see that you can do this using this Template? Can you verify?
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Is it possible to restrict an account from creating transactions if they have delinquent transactionSummary: We are currently configuring the collections module, and one of the needs of our client is the ability to restrict any further transactions(invoice, credit, deb…
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Ability to view all the transactions that are overdue against a customer across all LE’s.Summary: In a scenario where in a user is Collector for more than one entity is there a way for them to view all overdue transactions across multiple LE's in the collect…