Customer
Discussion List
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Blank Values in Receivables>Address Purposes>Ship to>Attribute1-4. why?Summary: Attribute 1-4 under "Address Purposes>Ship to" is blank but when you look at the backend table "HZ_CUST_SITE_USES_ALL" the data is there. how is this possible? … -
Need help in resolving errors for Customers upload via 19 sheets FBDISummary: I am facing few warnings in the subprocess of Load Interface file for Import while trying to load customers via 19 sheets FBDI to the interface table. After loo…Rahul Kumar Gupta.-Oracle 261 views 7 comments 0 points Most recent by Evangeline Nivedha-Oracle Receivables & Collections -
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Collection Dashboard shows any customerFor updating collection dashoboard I ran: in particular the last one, first in "delete" mode than in "update" mode. But I actually can't see any customer and the job "se…ACNROMA2023 30 views 4 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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How to mass update primary by purpose flag at customer account contact point?In fbdi customer upload file and rest api, there is not column for primary by purpose column/field for contact point, so is there any method that we can do mass update f…Supawit Wongwattanaporn 40 views 2 comments 0 points Most recent by Supawit Wongwattanaporn Receivables & Collections
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Import limit for Upload Customers from SpreadsheetSummary: I'm trying to import ~3,200 customers via the simplified customer upload spreadsheet. It worked fine with 5 customers and I confirmed they imported successfully… -
Manage Customer and Supplier RecordsSummary: There are occasions when Accounts Receivable and Office of Sponsored Projects (OSP) are setting up and adding billing/ship-to sites to supplier records. Procure… -
How Customer bank account - routing number gets validatedSummary: We use Oracle Cloud Receivables 24A. When I test lockbox upload using customer MICR number and if I use an invalid routing number (9 characters length), lockbox…Nayagam Brahmma 201 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Issue invoices to employeesSummary: Issue invoices to employees Content (please ensure you mask any confidential information): Our company wants to explore the possibility to sell to the employees…Joana Falcao 21 views 3 comments 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections -
Print Receivable Transaction ESS process is getting blockedSummary: While I try to run Print Receivable Transaction process, it is getting blocked immediately. P.N - We just used SOAP API to change all the customer addresses to …Rahul Kumar Gupta.-Oracle 159 views 1 comment 0 points Most recent by Karthik Karanth-Oracle Receivables & Collections
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Is there a way to create Customer Hierarchy in bulk import instead of manually adding ParentSummary: Hi Team Is there a way to create Customer Hierarchy in bulk import instead of manually adding Parent & Child nodes using 'Manage Hierarchy' task? Version (inclu…Alvaro Solis-Oracle 77 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
what are all the options for bulk Customer update.Summary: We are looking for an intuitive tool that a customer service user can use to do a bulk/mass customer update. fields need to update such as sales person, site ad…Christine Canova 162 views 2 comments 0 points Most recent by Alex D-Oracle Receivables & Collections
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How to import customers using File Base Data Import (FBDI) file?Summary: How to import customers using File Base Data Import (FBDI) file (TCA Bulk Import)?Veronica Stefan-Oracle 554 views 2 comments 0 points Most recent by Siddhartha K-Oracle Receivables & Collections
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Couldn't find API to update a particular DFF during creating customer through SOAP web services.Summary: We were creating customer through OIC and there was one DFF named GST Number , We want to update that field at the time of creation but unable to find anything …NikitaDhokai 30 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create and Retrieve(get) customer account and sites using rest api/soap servicesSummary: How to create and Retrieve(get) customer account and sites using rest api/soap services Specifically, we are looking for the following functionalities: 1. Abili…Khasim Shaik-Oracle 475 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Privileges required to View access for Manage CustomersSummary: We need to give only view access to users for Manage Customers, View access of Customer Accounts and View access of Customer Sites. Nav: Receivables - Billing -…Prince Choudhary 837 views 1 comment 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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Working of CreditCheckingService SOAP WebserviceSummary: Working of CreditCheckingService SOAP Webservice Content (please ensure you mask any confidential information): Hello Team, We would like to know how the Availa…Atul_Ghd 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Will the Credit Limit check work on Manual AR Transactions?We want to know whether Credit Limit checks for Manual AR Transactions Amounts. Is this feature enabled in recent updates ?
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What does it mean "As-of Date"?Hi I would like to know the functionallity of parameter "As-of Date" of report Create Customer Statement , because I tried to run it for September month, but the report …
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Join of customerIf a Customer changes is legal name and we create another customer, we need to join that customer. How can i do that?
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Show the tax registration number in the Printed invoiceSummary: Require to show the tax registration number in the Printed invoice Content (please ensure you mask any confidential information): Hi, I had fill in the tax regi…
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Customer contact email not present in frontend but email triggering to customer in cloudSummary: Customer contact email not present but email triggering to customer in cloud Content (please ensure you mask any confidential information): Version (include the…
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How to show the field: Location Source Reference into UI of Manage CustomerSummary: I want to show the field Location Source Reference into UI of Manage Customer, section Address Purposes Content (please ensure you mask any confidential informa…SERGIO BARRETO 102 views 3 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections -
Store the Business/Company Registration Number in Customer ProfileSummary: Store the Business/Company Registration Number in Customer Profile Content (please ensure you mask any confidential information): Hi, Where can the company regi…
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Invoice Print Template can be edit or not and how it is mapped with applicationHi All, We would like to know how the Invoice Print Template is mapped with the application Can we edit the Invoice Print Template ( Add or Remove the fields) Can we cre…
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Rest API not accepting negative values for freight Amount while creating credit memo.Summary: We are trying to pass negative value for freight amount while creating Credit Memo. It is throwing error "You must enter an amount for the credit memo manual fr…Tarun Sukumar 19 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Need to know how to add customer Contact at account level using FBDIHi All, We have requirement to add bill to contact(Name, Ph , Email) at customer account level for existing customers using FBDI. I saw sample FBDI but not sure which al…Kalpesh Salunke-Oracle 115 views 6 comments 0 points Most recent by Ranjith C Receivables & Collections
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AR Trial Balance ReportCustomer wants a details report for AR Trial balance report. We tried but we are facing issue in opening balances. does any one have the same report. please share in thi…