Customer
Discussion List
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We need to issue advance tax invoice to the customerWe have a case that we need to can take 10% of the contract in advance from the customer and we will need to issue an advance tax invoice then when we deliver the goods …Ahmed Labib 098 15 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
How to change the Customer Site Language drop down optionsThere is a requirement to reduce the number of languages available in the Customer Site Language drop down to a couple company specific languages. Is there a way to modi…
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Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person)Summary: Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person) Content (required): Hi all, please help us in solving this dou…Riccardo Dip-Oracle 36 views 3 comments 2 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Applying receipts to unrelated transactionsHi All, There is a setup in System Options in receivables (Allow payment of unrelated transactions) that allows the user to apply receipts to transactions of unrelated c…
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How to setup an auto match with Contract Number as a reference ?Summary: How to setup an auto match with Contract Number as a reference ? Content (please ensure you mask any confidential information): Hello : I have one auto match ru…
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Access requirements for Customer Data Management > PartiesSummary: Hi, In order to make a change to the "Primary Address" for a customer at Party level, I believe I need access to 'Customer Data Management'. I've done what I be…Jason_Ireson 17 views 9 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Audit Trail for Tax Profile on Customer MasterSummary: Hello, We are looking to audit TAX profile related fields on Customer master, Under which area of Audit Trail these fields can be seen or enabled ? Content (ple…
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Can Oracle Advanced Collection support more than 4 templates for dunning?Summary: Oracle provides 4 standard BIP templates for Dunning in collection i.e. soft, Moderate, Hard and Final. We can customize these as per clients requirement. But f…
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How to record more than 350 Character in DFF fusion AR Cloud ?Summary How to record more than 350 Character in DFF fusion AR Cloud ?Content Hello This is the business requirement , we need to store QR code string in DFF which is gr…gabriel kinovisques-163562 63 views 4 comments 2 points Most recent by Mohsen Receivables & Collections
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Credit Card Token number storage in ARHi Team Hope you are doing well, We are implementing the credit card functionality in accounts receivables, Below are few questions required clarification Is there any A…Rehana Tadimerri 26 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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I can't create a refundHello, I am navigating into "manage credit memo applications" in AR, but unfortunately when I search for the transaction number and click on issue fund, the following er…Victor Chrabieh 36 views 7 comments 1 point Most recent by Karun Jain-Oracle Receivables & Collections -
Is it possible to update customer detail through APISummary: Hi All, We are trying update Customer related details ( Customer account and address details) through API. Kindly help us understand if it is possible to achiev…
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Update Customer Contact using FBDISummary: Need Sample File using CustomerImportTemplate.xlsm Content (please ensure you mask any confidential information): I followed document: How Customer Contact Info…GDELEON 148 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to disable a Customer site level profileHi, I would like to know if there any way to disable a Profile at Customer Site Level. Regards, Sofia AlvarezArgishti Zakharyan 19 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
End Date for Customer Profile in ReceivablesSummary: We have got created multiple customers with same name, in which we have end dated accounts under the profile but we want to end date the profiles as well for th…
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Need sample payload and webserv URL to create or update OS/OSR in Customer Account.Summary: Need sample payload and webserv URL to create or update ORIG SYSTEM / ORIG SYSTEM REFERENCE in Manage Customer Account. Content (please ensure you mask any conf…Sophia Nancy 28 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Credit Memo Reasons Data Set Only 'Common Set', Need Unique BU SetSummary: We are implementing AR across multiple business units and the requirements for the various AR Transactions is often different between Business Units. Due to the…
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Customer Site SearchSummary: Scenario : One Party > 10 Accounts > with each account has 100 sites (serving Bill-to/Ship-to/Sold-to) While searching the customer form, using Site Number fiel…Kapil Dev Mittal 18 views 4 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections
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Is it possible to use a descriptive flex field to refine role?Summary: Good day, Is it possible to use a descriptive flexfield to refine a role? For example, we have created a field in HZ_ORGANIZATION_PROFILES, and would like to kn…t.leblanc 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Prevent Defaulting of Ship To Site on Manual AR TransactionsSummary: When creating a manual transaction, after selecting the transaction Bill To, the primary address of the Party is auto-populated as the Ship To Site. Client woul…
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Supplier address date validation fail the customer creationSummary: We are creating customer using rest webservice with specific date e.g 01/01/2000 as per our business needs. If the same name customer exist as supplier, then th…
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how to override print receivables transaction & customer statement email in post p2t environmentSummary: We have setup for Print receivables transaction and Create Customer statement but we do not want to disable the emails notification in cloned environment i.e., …ekta_verma 74 views 1 comment 0 points Most recent by Ravi Prakash Shukla-Oracle Receivables & Collections
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What is maximum number of contacts can be created or added in billing customer accountSummary: What is the maximum number limit of contacts that can be added or created from the Customer Account? Navigation path of adding contacts in Customer Account: Nav…
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How can you be copied on direct debit notifications sent to customersSummary: Notifications are sent to Customers after submitting Direct debit, sometimes they are not received, we need a copy to prove that it went out. Content (please en…Olivia Ek 17 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Fixed and Variable Direct DebitSummary: Our client using fixed and variable direct debit in their Legacy(Multiple Systems). How do we handle this in Oracle Fusion ? Fixed is where the invoice amount i…Ravindran NV 28 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How I can do to split the creation of customers?Hello For this implimentation project the client need to split the custumer creation on Oracle ERP Cloud. They need segurity on some tasks ,for example, one person shoul…Romina Grimaldi 47 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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AR Reference AccountsWhen we want to add a Reference Accounts on a customer, for some Business Units, the receivable account is defaulted. For some however, the receivable account remains em…
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Customer Statement functionalitySummary: Is there a functionality in Oracle to produce customer statements and explore the possibility of using them to communicate to past due customers. Content (pleas…
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Importing customer with rest and soap I can't modify the account in Oracle cloud, why?My user has ACCOUNTS RECEIVABLES MANAGER ROLE, after importing a customer using rest api for the party and soap service for the account, He can't modify his account in O…
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Registration number with rest apiWhen I create a customer in Accounts Receivables with REST API I use the payload for the registration number: But it is imported in the field 2, but we need to see it in…