Customer
Discussion List
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How to update customer contact email in bulkWe are trying to mass update customer contact email address at site level but not sure which FBDI file or API to use. Looking out for any guidance with regards to the sa… -
FBDI_Error message related to credit card even though no configs done for the same.Summary: I am facing issue while loading transactions via FBDI. It is giving me the below error message even though no other configuration is available for credit card a…Rahul Kumar Gupta.-Oracle 35 views 3 comments 0 points Most recent by ROYNil Receivables & Collections -
Any documentation for Cloud TCA?Summary: Documentation for Cloud TCA - Trading Community Architecture Content (please ensure you mask any confidential information): Hi, Can you please suggest a good do… -
Two Different Customer Bil To & Ship To Linking in Site UsageSummary: Hi Team, One of Our client processes a lot of sales orders through distributors that drop ship to the end customer. They would like to be able to add the drop-s…Venkata Siva Prasad 30 views 5 comments 0 points Most recent by Deepak Singal Receivables & Collections
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Request the glossary list of all pages in the offering.Summary: Our clients would like to have a glossary list of all pages/sub-pages/buttons and functionality of all standard screen in the offerings. They would like to list…
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Need sql query to get primary contact in contacts in party site pageHi All, Could you please provide sql query to get primary contact selected at contacts list based on the site number. I am not able to locate Primary contact field in da…Kartheek Itha 647 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Mass Deletion of Account Contact Responsibilities in ReceivablesSummary: Looking for mass deletion of Account Contact Responsibilities Content (please ensure you mask any confidential information): Version (include the version you ar…
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where we can update Tan No. in Customer template through FBDI ?Not able to update Tan No. in Customer Master Template.
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Customer created in CX Sales does not flow to ARSummary: We are creating customers with Site details in CX Sales. Only the Party is getting created in AR, without any Account and Sites. Please let us know how to creat…A S Farooq Mohammed-Oracle 20 views 1 comment 0 points Most recent by Deepak Singal Receivables & Collections
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Maximum number of Accounts and Customer sites can be created for one customerSummary: Maximum number of Accounts and Customer sites can be created for one customer Content (please ensure you mask any confidential information): Version (include th…
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Ramya Rajeevana Makina-Oracle 15 views 4 comments 0 points Most recent by LaurentDup Receivables & Collections
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Hi Team,Could you please help me to understand, How to enddate the customer to make inactiveCould you please help me to understand, How to enddate the customer to make inactive
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Why AR transaction can not choose customer contact which is on customer site levelSummary: On AR transaction customer tab, why can not choose the contact what i create on customer site and account leve? Content (please ensure you mask any confidential…
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REST API and SOAP do not support some fields of Customer master for create and update customers.Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Nisshinbo Micro Devices Inc. Descript…
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How to load Dunn and Broadsheet Hierarchy in Customer Data ManagementHello, We have configured Customer Data Management. We have around 20K customer accounts. We would like to use Hierarchies feature. We would like to load data from sprea…VS2024_COM 16 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How can I create a customers HierarchyDear All My client need to create a customer Hierarchy i tried to do some researches but there's 1 way from the account Hierarchy to create them Is there any other funct… -
Get Customer Account Using REST APISummary: servername/crmRestApi/resources/11.13.18.05/accounts/{PartyNumber} Content (please ensure you mask any confidential information): We get a 404 response when exe…
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Query from customer master with a site addressSummary: From Receivables → Customer Master, we need to have a filter option to query the site based on address. Currently we can make use on only site number to filter …
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Is it possible to update a single field for customer by template?Summary: I need to update the field AutoCash Rule Set that it's in the customer profile, but for several registers. Content (please ensure you mask any confidential info…
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Link multiple customers under one customer in Fusion ReceivablesSummary: I have a requirement in which I need to tag multiple customers into one customer, like a linkage. This is not like a parent-child hierarchy though, but I have t…
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Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDISummary: Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDI for the existing customers Please Note: We have tried only po…Rahul Kumar Gupta.-Oracle 15 views 2 comments 0 points Most recent by Deepak Singal Receivables & Collections
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Error while loading Receipt Method using customers 19 tabs FBDISummary: We are trying to insert a Receipt Method using 19tabs FBDI and have populated the following sheets: Parties Party Sites Account Account Sites Payment Method (Cu…Rahul Kumar Gupta.-Oracle 64 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Ship To Site end dated but still see while creating Transaction?Summary: Hi team , we have ended the ship to site for particular customer and when we are creating a transaction after the end date and still able to save and complete t…
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Identify Business Unit associated with a customer siteSummary: How to identify Business Unit associated with a customer site. Approach-1: 1)Define a custom Reference Sets each for one BU 2) Attach Reference Set to each BU 3…Parvathi 190 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Mass Deletion of Address Purposes in ReceivablesSummary: How to delete address purposes in AR in bulk Content (please ensure you mask any confidential information): Receivables > Billing > Tasks > Manage Customers > S…
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Customer Contact relationship record error - You can't update column SUBJECT_ID/OBJECT_IDSummary: We are live on Sales cloud and already have customer & contact party in system and linked to each other. However, we are import AR customer accounts and linking…saurabh.dixit 152 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Data access issue with HZ_LOCATIONS tableSummary: I am trying to troubleshoot an issue with a custom BI Publisher query. The report works just fine for some users, but for other users it never finishes and time…Chris Mansfield 47 views 2 comments 0 points Most recent by Chris Mansfield Reporting & Analytics for Sales
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how can we change the Customer Account Establishment date to old dateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Pradeep Kumar K 129 views 2 comments 0 points Most recent by Pradeep Kumar K Receivables & Collections
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Error while loading a site DFF for a customer using 19 sheets FBDISummary: Hi, we are getting the below error while trying to load SITE DFFs for the customers. Please advise on what needs to be done. The following combination of column…Rahul Kumar Gupta.-Oracle 41 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update a contact point Email as NullSummary: Hi Team, We are trying to update Customer Account Site Contact Point Email as Null. But we are getting below error in both SOAP and REST services. Attribute Ema…Tamilselvan Natarajan 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections