Customer
Discussion List
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How to make DFF available only for Customer Type: OrganizationSummary: HI Experts We have requirement where the DFF Should be available only for Customer Type= Organization But the same DFF should not be visible for Customer Type =… -
ORG_TYPE Column in IBY_EXTERNAL_PAYERS_ALL is Populating value as Operating UnitHi Experts : Please assist on the below issue. Summary: We have a issue in IBY_External_Payers Table, some Customers/Bank accounts, ORG_TYPE is Populating as Operating U…Baskara Sateesh-Oracle 6 views 1 comment 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Intermittent issue with Ship To Contact in AR Invoice.Summary: Hi Team, If we delete existing relationship and re-create relationship, Will this impact Ship To Customer contact details to the AutoInvoice in AR. For example,…
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Invoice attachments in the customer statementNeed functionality to attach the invoice print out along with the customer statement for the invoices displayed in the statement.Lego 4 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Which 'FROM' email ID to use for sending email to customer?Summary: In the transaction delivery via email setup, which 'FROM EMAIL' is required to be used? Do we have to setup some email through configuration in order to be able…Shivani Verma_999 16 views 1 comment 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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assign debits and credits to customer's accounting entries?Hi, we need to know if there is anyway to assign automatically debits and credits to customer's accounting entries but taking into account we need this for internal docu…
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Need Rest API for Contact Points in Customer MasterSummary: Hi Team, I need a Rest API to get all the Customer Details in Accoutn Receiveables. So i used the beloe API. /crmRestApi/resources/11.13.18.05/hubOrganizations …Suhas Nagendra-Oracle 75 views 5 comments 0 points Most recent by Jacqueline Li-Support-Oracle Receivables & Collections -
Collections / Dunning lettersHi team, Could you please suggest how to disable dunning letter for few customers because we want to exclude two or three customers from dunning. For example, If we send…
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How to revert the collector reassignment?Hi Team, Business user while trying to reassign a collector from "Manage resources" changed it to an incorrect collector. As a result, the collector assigned to customer… -
Tax Payer Identification for Person Type CustomersSummary: What is the difference between adding a Tax payer Identification through Controls & Defaults at the Customer site level and adding at the Tax Payer Identificati…Shalini Sabbineni1 20 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Tax & Global
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What implications have to merge customers in AR?Summary: I need to merge one customer to another in AR, so all the pending transactions are not lost Content (please ensure you mask any confidential information): I nee…
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How to create a Child Customer Account using FBDISummary: Need to load a customer account and bill-to, ship-to site records against an existing Parent party. Parent has already been created, with Party, Party sites, Ac…Nigel Beaumont - Viking 56 views 3 comments 0 points Most recent by Nigel Beaumont - Viking Receivables & Collections
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Can we upload customer bank account by spreadsheet for already existing customerSummary: The customer master data is already uploaded in the system then the customer starts to use the collection module so in the collections task when he pays through…
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How to do collections setup in receivables?Summary: How to do collections setup in receivables. Require detailed setup documentation regarding the collections setup in rceivables in Oracle fusion. Content (please…
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Is It Possible to Change the Name of the AR Invoice Attachment E-mailed to the CustomerSummary: After running Print Receivables Transactions the system e-mails a pdf copy of the invoice to the customer. It is noted that the naming convention of the attachm… -
Refund of an open Credit Memo where customer no more exists.Summary: How to do refund for an open credit memo where customer is no more there in the system. Content (please ensure you mask any confidential information): We have b…
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Where are hidden fields stored in Remit To Address for ReceivablesSummary: We are looking for the table/column corresponding to the hidden fields from the Manage Remit To Address screen that we exposed Where we could find these fields.…RB Vasquez 17 views 3 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections -
Can we add custom attachment field to any Page so that user can add attachment like we create DFF's?Summary: We are trying to add attachment field to the create customer foam so that at later point of time we can check the documents submitted by the customer. Content (… -
i have a request from the customer to upload different customer numberSummary: i have a request from the customer to upload different customer numbers and those numbers can be sometimes 7 and sometimes 9 and also those numbers are not ceri…
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Update Credit Analyst in Oracle AR SystemWe are seeking to change the credit analyst for around 1,400 customers in Oracle AR system without manually updating each profile. Is there a way to achieve this without…Patrick Chrabieh 15 views 1 comment 1 point Most recent by Florin Enache-Oracle Receivables & Collections -
Configuration of Entity in Saudi ArabiaSummary: We have a requirement to prepare for configuration of a new entity in Oracle Cloud/FCCS/EPBCS in Saudi Arabia. We will have GL,CM AR, AP, FA, etc. One of the re…Tina Valtchev 28 views 1 comment 0 points Most recent by Tina Valtchev Payables, Payments & Cash Management -
LockboxHi Team, We have scenarios, where there few positive invoices and few credit Memos (Negative amount) in a single batch to create a receipt through lockbox Receipt FBDI t…
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customer (AR Payee) Bank Details AuditObjective: To track changes to customer bank details as these can be used for AR Refunds. Summary: Inserts and updates to bank account details for customers are not appr…
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Oracle Address Validation Service - Customer Master UI - Output CaseWe have subscribed to the Oracle Address Validation Service, which has been configured in Fusion Cloud ERP to validate customer addresses. The service returns validated …
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Can we configure approval matrix on customer creation ?Summary: Can we configure approval matrix on customer creation ? Content (please ensure you mask any confidential information): Business requirment is to have customer c…
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Is there a REST API to add contact for customers?Summary: Is there a REST API to add contact for exist customers? Content (please ensure you mask any confidential information): Does Oracle provide the REST API to add t…
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Masking Account numbers on the Funds Capture Payer Notificaion Reports but not in applicationIs there a configuration option to mask the account numbers on the "Funds Capture Payer Notificaion Reports" but not mask them in the system? I know making a change in M…KC23 14 views 1 comment 0 points Most recent by AnamariaRoman-Oracle Payables, Payments & Cash Management
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Cancellation option is not available for the AR transactions?Can you please share regarding this? Thank you -
Blocking receipt entry if customer profile does not have a site for the BUSummary: Hello, We would like to know if it is possible to block the creation of a receipt for a customer who does not have a site on the receipt Business Unit. For exam…