Customer
Discussion List
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Need to know how to add customer Contact at account level using FBDIHi All, We have requirement to add bill to contact(Name, Ph , Email) at customer account level for existing customers using FBDI. I saw sample FBDI but not sure which al…Kalpesh Salunke-Oracle 71 views 6 comments 0 points Most recent by Ranjith C Receivables & Collections -
AR Trial Balance ReportCustomer wants a details report for AR Trial balance report. We tried but we are facing issue in opening balances. does any one have the same report. please share in thi…
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one Customer having multiple accounts, should generate one invoice for all bill types and accountSummary: One Customer with multiple accounts with different ship to and bill to site numbers for each account. User wants to generate a single invoice for all bill types…
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Rest API to populate FOB Value for Ar invoiceSummary: There was a requirement to populate value for FOB(Freight on Board) field in Ar invoice through rest API. Let me know if someone has done this. Content (please …Tarun Sukumar 21 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Trying to create more than one customer account relationships on an account with FBDI is not workingSummary: We are trying to create one more customer account relationship on an account with FBDI, but it fails. Error: The value in the column {ATTRIBUTE1} is invalid. Yo…Sachin I 11 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to edit Sales Tax Inside City Limits for Brazil Customer?Summary: Tax is not calculated for AR Invoice due to Sales Tax Inside City Limits for Customer is tagged as 1. Unable to edit this in the UI as the box to untick is not …Ilona Jean P. 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create another customer site using rest api/soap servicesI'm creating a customer using rest api and soap, but i don't know how to create a second site with the same account. Someone knows the right services? thank you so muchACNROMA2023 11 views 1 comment 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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Is it possible to DELETE a customer using rest api service?I need to delete some Customers from the system using rest api service and I found that guide: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Expe…ACNROMA2023 32 views 2 comments 0 points Most recent by Kalyankar Tota-Oracle Receivables & Collections
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How to create another customer site using rest api/soap servicesI'm creating a customer using rest api and soap, but i don't know how to create a second site with the same account. Someone knows the right services? thank you so much
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Warning while loading Party Tax Profile Controls sheet (Tax Implementation Workbook)Summary: Hi, We are in the process of loading Tax Implementation Workbook and we are getting the below error for all the records: You must enter a valid value in the ZX_…Rahul Kumar Gupta.-Oracle 41 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Is there a way to Reset Dunning statement with staged configuration ?Summary: We have a setup with dunning configuration type Staged and for a time we had to deactivate the bursting of the dunning letter. As a result, many dunning letters… -
Query to get customer profile historySummary: Query to get customer profile history Content (please ensure you mask any confidential information): We have a requirement where we are enabling Credit Limit at…
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I need to see the relation between invoice, credit memo and receipt.Hello, My client need to see from the account customer or by some screen the invoice, the credit memo applied to this invoice and the receipt applied to this invoice. Ho…Romina Grimaldi 32 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Able to set ref accounts for a Business Unit against BSV not associated with the selected BUSummary: When creating a customer Bill-to site. We are adding the Reference Accounts for a specific Business Unit. However I am able to select and save the reference acc…John Wigston 32 views 1 comment 0 points Most recent by Kalyankar Tota-Oracle Receivables & Collections
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collection note sub typeSummary: How to add Notes Sub-type in the Advanced collection notes? Content (please ensure you mask any confidential information): Hello Team, In advance collection mod…Siddhartha K-Oracle 21 views 2 comments 0 points Most recent by Siddhartha K-Oracle Receivables & Collections
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Is it possible to associate single customer site to multiple reference data set?Summary: The customer sites are shared across multiple business units in the legacy system by having unique location number for the Bill tos. However, In Fusion, we can …Sumith 92 views 5 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to make fields Mandatory in Customer Bank account pageUnable to make fields Mandatory in Customer Bank account page Navigation: Receivables--> Billing--> Manage Customers--> Account Number-->Payment Details-->Payment Instru…Pooja K-Oracle 41 views 3 comments 0 points Most recent by Renuka Gajavelli-Oracle Receivables & Collections
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What is the purpose of the Sales Tax Inside City Limits field in the Upload Customers Template FBDI?Summary: What is the purpose of the Sales Tax Inside City Limits field in the Upload Customers Template FBDI? Content (required): There is a field called Sales Tax Insid…
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user did not back date customer account creation date/site date, how to back date?Summary: Our users accidentally created a customer without back dating to prior year, and we've tried to upload a correction multiple times but the site dates wont move … -
Third-party tax registration numberSummary: The 24A upgrade has the new feature 'THIRD-PARTY TAX REGISTRATION NUMBER DEFAULTING FOR RECEIVABLES TRANSACTIONS'. Me and my colleagues are a little confused as…
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Not able to View the DFF and values when imported invoice through Auto Invoice import templateSummary: I am populating "Invoice Transactions Flexfield Context" & "Invoice Transactions Flexfield Segment1" in Auto invoice import template while migrating the credit …GSR G.Sriram-Oracle 21 views 1 comment 0 points Most recent by KaranRaj-Oracle Receivables & Collections
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How to make a DFF field read only based on condition logic on another DFF fieldSummary: As per business requirement, there is a DFF field which needs to made read only when other DFF field with certain value are present in Customer Account level(HZ…
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Access e-mails sent to customersSummary: How can we access the e-mails sent to customers Content (please ensure you mask any confidential information): We use AR to send invoices and statements to our …
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Orders always on credit holdSummary: Hello experts! I would like to know if there is a way in which I can hold for credit limit all orders generated for any customer. That is, whenever an order is …
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Is there any REST API or SOAP webservice to issue refund from credit memo ?Is there any REST API or SOAP webservice to issue refund from credit memo ?
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How to Retrive Account numbers of a Party with Party Id using webservicesCan someone please help to get all the active accounts of a customer using web services. ( we do have PartyId and PartyNumber Information)
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Need SQL or join condition to find bill-to-site name assicoated with ship-to address purposeNeed SQL or join condition to find bill-to-site name associated with ship-to address purpose We tried below tabled but only getting BILL_TO_SITE_USE_ID and we are not ab…Kalpesh Salunke-Oracle 11 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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BU access at customer Site levelLet's say we have a Customer A belonging to BU A and Reference Data Set A. As a result, Customer A is accessible by BU A, but our client wants that other Customers that …Sandeep Nayak-Oracle 53 views 5 comments 0 points Most recent by Sandeep Nayak-Oracle Receivables & Collections -
How can we update the Invoice "Preferred Delivery Method" at Customer Account levelSummary: How can we update the Invoice "Preferred Delivery Method" at Customer Account level Content (please ensure you mask any confidential information): We need to se… -
Customer Site LimitWhat is the limit on the number of customer sites that can be created in Receivables? Currently, one of our customers has 4757 sites in the system, and users have report…Gracie Martin-Oracle 14 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections