Customer
Discussion List
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Letter of Credit functionality in Receivables CloudSummary: Letter of Credit availability Content (required): Is there any options within Fusion Receivables Cloud for Letter of Credit? Version (include the version you ar… -
How to update Customer Contact email address in customer master using FBDIIm trying to Update Email Address for all customer contacts. Im using FBDI template, can you tell me which sheets are required for this? Regards, Hemanth B.THemanth Buccapatnam Tirumala 82 views 5 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Bill Management UsersSummary: is there FBDI to mass load external users to access BIll Management functionality? or any other method to mass load thousands of customer user accounts? Content…Roman Havrylyak 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Load data in CDM in BulkSummary: We are trying to load the data in CDM for customers in bulk as Attachments. Content (please ensure you mask any confidential information): We want to load the d…
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How can I change Customer profile start date end date formatHow can I change Customer profile start date end date format from mm/dd/yy to mm/dd/yyyySauravS-Oracle 11 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Payment terms are not copied when invoice is Duplicated the InvoiceSummary: We are creating a duplicate invoice against an invoice by the Invoice screen, when we click Actions> Duplicate. The payment terms are not duplicated, instead th…Savir Bansal -Trinamix 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Sample Payload Request for SOAP web servicesSummary: Sample Payload Request Content (please ensure you mask any confidential information): We are using this WSDL: https://servername/fscmService/RecInvoiceService?W…Luca Nobili PWC 122 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Inserting a line in AR INTERFACE LINES within SOAPSummary: Inserting a line in AR INTERFACE LINES within SOAP service produce an error Content (please ensure you mask any confidential information): We are using this WSD…Luca Nobili PWC 31 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any Approval Process for Customer Bank AccountsSummary:Hi All, Checking Is there any Approval Process for Customer Bank Accounts? I have customer requirement in the Billing Module under the customer account page we h…
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Unable to Edit 'Value' in Customer Status: Can It Be Modified Directly Without Creating a New One?Summary: I had to make adjustments within Customer Status. I noticed that it's not possible to edit the "value," only the "description," which doesn't produce the desire…
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Remove Primary Contact Flag or Delete Contact (without Sales Cloud license)Summary: Removal of duplicate Primary Contact needed Content (required): A Customer account Communications contact was flagged as Primary Contact but this setting is not…Carol Fergusson 468 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can we use /crmRestApi/resources/11.13.18.05/hubOrganizations API to add sites for existing partySummary: We are using /crmRestApi/resources/11.13.18.05/hubOrganizations API to create party and party site. Now we have requirement to add multiple sites after the part…Chakradhar Mulumudi 5 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update Customer Account Profilehi we are trying to update Customer Account Profile for particular fields via 19sheet FBDI. Can some one help us out with what sheets we need to fill to update the above…Hemanth Buccapatnam Tirumala 13 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Updating Customer - XML invoicing detailsHello, I would like to know what web service can be used to update a customer XML Invoicing details (found by navigating to Manage Customers > Accounts > Profile History… -
Not able to get AR Customer contact information in case of multiple sitesSummary: I am trying to fetch AR Customer contact information which is displayed on Oracle Fusion screen. In case of multiple sites with each site having it's each conta…
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Validate arabic language only in text field inputSummary: Hi Team, We have a requirement for customer address, where the input should only be allowed in Arabic. as we understand there is no standard functionality to en…Shaik Muteeb 19 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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By Mistake we have updated the existing Customer Profile with new profile, is there any way toSummary: To Creation of Customer Sites thru FBDI by mistake we have added on New Customer Profile then the existing Profile got end dated, Is there anyway to revert the …SekharDivvi 22 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What are the REST API for AR Customer DFF Attributes?Hi, In order to do an integration with a third party service. We need the REST API available in order to populate and getting values for: - Customer Accounts DFF attribu…bandretta992 31 views 7 comments 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Credit limit at Customer Master organization LevelWe have two areas where we can add Credit Limit for Customers. Currently we have set it up at Customer Account Level. We even have the option to add this Credit Limit de…Hemanth Buccapatnam Tirumala 11 views 3 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Is Client SPF Email Allowed to Receive Out of Office and Non-Delivery Notifications?Summary: Allow Client SPF Email to Receive Out of Office and Non-Delivery Notifications Content (please ensure you mask any confidential information): Hi, Once client IT…Gladys Antolijao-Oracle 21 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Given the end data via manage customer form even then user can create invoice with inactive ship toSummary: User has given the end data via manage customer form even then user is able to create AR invoice on inactive 'Ship To' customer site. As per Oracle solution - S…RAVI GARG 14 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add an invoice line for a Receivables TransactionsSummary: Add an invoice line for a manual, incomplete and existing Transaction in Receivables Content (please ensure you mask any confidential information): We are tryin…Luca Nobili PWC 72 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to restrict edit access for customer contacts and Communications in Advanced Collections?We are unable to make customer contacts and communication tab view only.Mota Pavithra 29 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Web Services or FBDI is not available to Bulk Import Customer Account Notes in Oracle FusionWe have a large set of customer account notes(at account level) that need to be uploaded into Oracle Fusion. Any guidance on how to achieve this using available tools, s…Lokesh P 24 views 1 comment 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to block billing for a bankrupt customerIf I activate bankruptcy in advanced collections for a customer, it does not mean that it prevents further billing. How can I do this? Is there a function to implement t… -
How to import 250+ Resource Teams and Role Assignments in Oracle Fusion ReceivablesWe have a scenario where we need to create over 250 resource teams, then add resources to these teams and assign roles to each resource. Defining these manually would be…Alexiss Arguelles-Oracle 22 views 4 comments 0 points Most recent by Alex D-Oracle Receivables & Collections -
Bulk creation of site profileSummary: is there any way to bulk creation of site profile Content (please ensure you mask any confidential information): We have created customer through uploader using…
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Profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESSSummary: When I look at descriptions of the profile option HZ_IMP_DEFAULT_GEO_VALID_ADDRESS, it seems I can activate address validation during for example customer integ…Reinhard Klahn 126 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 148 views 3 comments 0 points Most recent by Akash Gaur Receivables & Collections
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Customer Profiles is not getting loaded as part of 19 Tab CustomersSummary: BU ID, Batch ID all is fine, No Error that is showing up, It is just that the System is not taking in Customer profiles when we see the record count in Manage D…Siddhant Aggarwal-Oracle 111 views 7 comments 0 points Most recent by Evangeline Nivedha-Oracle Receivables & Collections