Customer
Discussion List
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how to create a custom Role for Account Receivables .Summary A custom Role for Account Receivables need to be Created with below requirement . Content (please ensure you mask any confidential information): Version (include…Eleti Mahender 31 views 1 comment 0 points Most recent by Karun_Jain-Oracle Receivables & Collections -
How to make customer Bill to contact email address mandatorySummary: Can we make Bill to contact email address mandatory Content (please ensure you mask any confidential information): We have a business requirement as mentioned b…Himangshu_cons 22 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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credit memo duplicate optionWhile creating credit memo from duplicate option it works for first time however when we cancel and try to do it again it did not worked. It is only working if we do it …KanikaMahajan 31 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Audit report for customerSummary: We have a requirement to fetch the Audit report for customers, we tried to fetch it from Generate audit report, but no information is fetching in Report. so nee…Vivek Makwana - Finance 12 views 2 comments 0 points Most recent by Vivek Makwana - Finance Receivables & Collections
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Oracle receivables transaction sourceHello All, The Receivables Transaction Sources with the type as Imported is end dated and also unchecked the Active check box on the Manage Transaction Source page, thes…Deepak Jadhav 11 views 1 comment 0 points Most recent by Phil DeCoster - Support-Oracle Receivables & Collections
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Updating Customer Account Using FBDI: Updates Account Termination Date To NullSummary: Updating Customer Account Using FBDI Updates Account Establishment Date To Null Requirement: We have Customer Accounts and Account Site records that were create…Gireesha Pinnagoda 32 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to run Import Autoinvoice process for all customers except for specific customersSummary: How to run Import Autoinvoice process for all customers except for specific customers. for instance, we have more than 4000 customers. we need to run the Autoin…
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Customer creation page level enable a link for Risk profileSummary: Hi, Business need to have the option for the customer risk profile While creating the customer. Can we enable a link in customer page which has the risk profile…MGS tech 31 views 8 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Jesús Vega-Oracle 12 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections -
How to edit "Site Language" parameter name from the Manage CustomersSummary: How to rename "Site Language" parameter from the Manage Customers UI (Site Level). Content: Version : 23DJesús Vega-Oracle 11 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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How to add attachment in customer bank account via API?Summary: We have requirement from client to add cancelled check as attachment in customer bank account. Kindly provide the relevant API to do the same. Content (please e…Maitree Dwivedi-Oracle 22 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to add Countries in Mass Upload on the "Manage Remit to Addresses" Task?Summary: We would like to add multiple countries on this task "Manage Remit to Addresses", is there an FBDI or Import Mapp or a web service to do so? Content (please ens…
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No Access to modify the screen when importing transactions in Billing - ReceivablesHello, in Receivables Billing, the user can't access to edit the information when he imports transactions. He can't modify anything. please advise.Victor Chrabieh 11 views 1 comment 1 point Most recent by Daniel S.-Oracle Receivables & Collections -
Is it possible to limit the access of the account receivables specialist role to specific customer/sSummary: We have a business requirement to limit the access of the Account Receivables Specialist role to a specific set of customers only, for example, those customers …Juliet Soriao 23 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Can we create Miscellaneous Receipts in "ReceivablesStandardReceiptImportTemplate.xlsm" FBDIAs per Doc ID 2572442.1 we cannot create Receivables Miscellaneous Receipts in ADFDI (Create receipts through spreadsheet). But Can we create Miscellaneous Receipts in F…KanikaMahajan 316 views 4 comments 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Update site profile with FBDI for account sites created from UISummary: We have bill-to account sites and site profiles created from Manage Customer UI. Now we want update some attributes on these these site profiles. Does FBDI supp… -
Customer Import Load Details in Callback ServiceSummary: Customer implementing automate customer import process using OIC and FBDI. The requirement is to send the status of the import process including customer load r…Rajesh Reddy Pinninti 11 views 2 comments 0 points Most recent by Adam Liu Receivables & Collections
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Upload Customers with multiple sites through Spread sheet.Hi, We have a requirement to upload the customers with multiple sites through spreadsheet. Task: Upload Customers from Spreadsheet For example: XYZ customer having the o…Ravi Kumar S 97 views 5 comments 0 points Most recent by Harshal Tiwari-Oracle Receivables & Collections
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CREDIT_BALANCE_STATEMENTS must be null when STATEMENTS is null.Hello, We are getting below error while uploading Customer Bank Accounts through FBDI. CREDIT_BALANCE_STATEMENTS must be null when STATEMENTS is null. Please advise.
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How to update customer profile DFF using SOAPSummary: We have created a customer profile dff and we are trying to update the dff when we are creating the customer profile through web service, can someone please dir…
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In receivables module, is it possible to have different 'From' Email ID's when invoice is generated?Summary: In Receivables module, under the task "Manage Receivables system option", for the field "Transaction Delivery Using Email" currently we are able to provide only…Mansi Vora 41 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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After a profile is end-dated, it can still be changed and saved.Summary: After a profile is end-dated, it can still be changed and saved. Changes should not be made to end-dated profiles for audit purposes. Can we turn this functiona…vasanthi vani kondadhasua 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Duplicate location in hz_locations tableSummary: We are creating accounts from CX Sales to ERP Cloud. One creation of the Sites we have a call to merge location in OIC which sends payload to ERP adapters but t…Ranjith Kumar S T 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Revenue Recognition through Post-Billing Customer AcceptanceSummary: How can the revenue be organized only after recording customer acceptance in fusion Content (required): Hi Experts, There is a requirement to stop the revenue f…
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Is it possible to split revenue recognition with fixed calendar date and user-entered percentage ?Summary: Split revenue recognition based on fixed calendar date with different percentage Content (please ensure you mask any confidential information): Hello, On Oracle…Thibault Dufnerr 2 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections -
Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…Sam Samaddar 101 views 2 comments 0 points Most recent by Adwait Rajmane 1 Receivables & Collections -
Is there a way a Customer can be deactivated using FBDI?Summary: Is there a way a Customer can be deactivated using FBDI? Content (required): Please suggest how to deactivate a customer using FBDI or is there any separate tem… -
What does Fulfillment date, order date and shipment dates mean in the credit expiration calculationSummary: This is the Oracle document on 'How the Credit Authorization Expiration Date is Derived' How You Set Up a Customer Profile for Credit Checks (oracle.com) If the…
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 151 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections