Customer
Discussion List
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How to apply a receipt to invoices of a different customer account in another BUSummary: by using Lockbox and autocash rule, how to apply a receipt to invoices of a different customer account in another BU without referring to specific transactions … -
Customer Site DFF and How to relate and default a value based from the value of another fieldSummary: We have a requirement to add new fields (DFF) in Customer Site i.e. Store ID and Store Name. Please confirm if this is feasible. Then in Lease - Asset Tab - Add…
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pay any pay below in receipts.Experts - I found very documentation about Pay Any / Pay Below. Do you have some details ? https://docs.oracle.com/en/cloud/saas/financials/23c/fairp/customer-hierarchie… -
REST/SOAP services to create AR Customer account/party hierarchySummary: Hi Team, We are looking for any REST/SOAP services available in Receivables to create Customer account/party hierarchy? Thanks, Rahul Content (please ensure you…
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Sales Territory on Account SiteSummary: Hi All, Do we have the the sales territory feature in Fusion AR like in EBS? Thanks, Adam Content (please ensure you mask any confidential information): Sales T… -
Does any program update the customer account status?Summary: Does any program update the customer account status? Content (please ensure you mask any confidential information): Hi Team, Could you please clarify upon runni…Lavanyaa Damodaran 23 views 3 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Enabling Audit on DFF fields added at Customer Account and Account Site LevelSummary: We have a requirement to audit the DFF fields that are created under Manage Customer Account Descriptive Flexfields (HZ_CUST_ACCOUNTS) and Manage Customer Accou…
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How to resolve FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid?Summary: FBDI error of Customer Load_CUST_ACCOUNT_ROLE_ID is invalid Content (required): While using FBDI to load Customer Contacts we are facing with an error where by …Rahul Kumar Gupta.-Oracle 1.1K views 10 comments 0 points Most recent by Swaroop Bandela Receivables & Collections -
Can we override customer site profile attribute defaulting from Profile Class attachedHi All, We have a Customer Site attached with Profile Class where all the Site Profile defaults are coming. "Send Dunning Letters" is not checked/enabled at Customer Pro…ch v l c s pavan kumar 11 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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SQL query to extract Customer data in 'CustomerImportTemplate' FBDI formatSummary: Hi Team, I am looking for an SQL query to extract customer data in 'CustomerImportTemplate' FBDI format, if anyone has it, could you please share it? Content (p…PraveenSarikonda 497 views 2 comments 1 point Most recent by PraveenSarikonda Receivables & Collections
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Not able to find existing bank accounts in Customer SiteSummary: Business not able to find any of the existing bank accounts under payment Instrument tab for Customer site (Manage Customers). Content (please ensure you mask a…reshma.a 111 views 5 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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is there any REST Api to udpate Customer Account Site DFF?Need to update DFF segments on Customer Account Site DFF in oracle fusion using REST API.Rishabh33Maithani 244 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer load 19 sheet FBDI IssuesSummary: 1) After loading new customer using 19 sheet FBDI , load is completed but while navigating to Account - Profile History, screen gets frozen and not able to do a…Mayank_Agrawal 152 views 10 comments 0 points Most recent by Mayank_Agrawal Receivables & Collections
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Can we use DFF as filter in 'findCustomerAccount' operation of 'CustomerAccountSerivce' webserviceHi, We have a requirement to filter the CustomerAccount and contacts information only by using a DFF (configured at Account Contacts level).We are passing CustomerAccoun…
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What SetId value should be set in create customer account SOAP interface?Summary: I'm trying to create a customer via REST & SOAP APIs in Oracle Cloud ERP (referring to A Simple Guide to ERP Cloud Customer Creation through integration). And I…
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Credit checking based Past Due Invoices.Summary: Suppose customer has credit limit of $50000 and open Invoice amount as on date is $20k but customer is not paying the invoices. Is there any way to put new orde…
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How to update ORIG_SYSTEM_REFERENCE filed of HZ_CUST_ACCT_SITES_ALLSummary: customer site was interfaced with wrong ORIG_SYSTEM_REFERENCE value to EPR fusion from an external system. Now we encountered error when tried to interface cust…Mohamed Iqbal Jahangeer 77 views 8 comments 0 points Most recent by Mohamed Iqbal Jahangeer Receivables & Collections
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Update Site level customer profile via FBDISummary: Update Site level customer profile via FBDI Content (required): Hi, I am updating site level customer profile via FBDI. And I have download the CustomerImportTe…Yuejie Yan-Oracle 449 views 3 comments 0 points Most recent by KaranRaj-Oracle Receivables & Collections -
How to correct address for Customer in Oracle fusionSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Bhargav Aritakula 24 views 4 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Job role or privileges for receivables customer creationSummary: We are migrating AR customer from legacy system and we are try to build an integration which will trigger the customer creation process automatically. Please le…Subhasish-OC 55 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Restrict Expiration Year Dropdown List to 10 Years on Create Customer Credit Card ScreenSummary: The Expiration Year dropdown list on the Create Credit Card for customer account is displaying 20 years. Is there a way to restrict this list to 10 years. Versi…
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Unable to add New contacts using the Simplified Customer TemplateHi, I am Unable to add New contacts using the Simplified Customer Template, everytime it is giving the same error as below "An account site with this combination of cust…
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Temporary hold on customerHow can we put a customer on hold temporarily? A few documents mentions that we can do it by going into customer site and check the box "credit hold," but this option is…
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Default reference account for receivablesSummary: For some of our Business Units all customers have been created with a default reference account. For others the reference account remains empty when adding a BU…Fiona van Rooij 11 views 3 comments 0 points Most recent by Ashwin M-Oracle Receivables & Collections
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Custom Data Security for Party/Customer Account/SiteSummary: Good day, As per internal policies, we would like to decide which users can see which customer data. We have received in the past a document from Oracle which i…
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How to mask customer data to prevent its storage in a environment outside the country territorySummary: In global implementations converging on a single POD, it is essential to refrain from storing customer data in the AR and Credit Collections modules for countri…
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Customer Account numbering based on customer profile.Summary: The client is looking to have auto generated sequence numbering on customer account based on customer profile. Content (please ensure you mask any confidential …
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Is there any app to validate the site of customer?Hi, I would to know if there is some validation with google maps or another app when I create a site in the customer. Regards RominaRomina Grimaldi 21 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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How to assign DUNS number at Customer Account LevelThere is party called YUMS brand which is at the corporate level and it has a DUNS number. Underneath this party, there are multiple Franchise accounts with name as Taco…
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What is the difference between Balance forward billing and customer statementSummary: What is the difference between Balance forward billing and customer statement Content (please ensure you mask any confidential information): When reviewing the …Aswathy Edison-Oracle 35 views 1 comment 0 points Most recent by Ashwin M-Oracle Receivables & Collections