Customer
Discussion List
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What is the use of Regional information from customer profile?Summary: Content (please ensure you mask any confidential information): What is the use of Regional information from customer profile and who those values translate to m… -
Change customer profileSummary: I want to change one of the customer's account and site profile to have payment terms = immediate. Can anyone help me to guide how to do this Thanks Content (pl…Gifty V 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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manage address format is grayed outSummary: Manage address format is grayed out Content (please ensure you mask any confidential information): Hi, When I search for the task Manage Address Format, it is g…
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Can I restrict user to update only certain fields in customer account/siteI want to restrict access to certain users such that they can only edit certain attributes/fields in Customer account/site (Receivables > Manage Customers) while not bei…Rupel 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Secure Access to Value Set issue for Customer Account DFFSummary: Secure Access to Value Set issue for Customer Account DFF, enable security to one value set for customer account DFF not working adequately as created condition…K_M 31 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What is the best way to do a mass load of e-mail addresses against existing receivables customersSummary: approximately 17.5 thousand existing customers which require e-mail addresses allocating against customer records. This would be to facilitate the emailing of d…Paul Simpson 13 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Can the Remit To Address on Transaction updated through REST API / SOAP ServiceSummary: Customer is looking into updating the defaulted Remit to Address on Transaction after Autoinvoice import. There is a business requirement to set specific remit …RB Vasquez 43 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections -
Upload credit card tokens for customers in Customer FBDIHas anyone done Conversion of credit card authorization tokens instead of credit card numbers with Customer FBDI template? We can't find a tab or field to fill in the cr…Elaine Chen 82 views 9 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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customer Name in Subject for Transaction InvoiceContent Do we have the option to add customer name in Subject of email for the transaction so when system send an invoice to the customer, it will also have customer nam…Sandeep Nihalani 66 views 8 comments 1 point Most recent by Srivatsav PR-Oracle Receivables & Collections
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LOOKUP_TYPE='CUSTOMER_GROUP_CUSTOM'Summary: In Create customer UI ,Can we add custom value to this lookup LOOKUP_TYPE='CUSTOMER_GROUP_CUSTOM' and where I can find this lookup. Content (please ensure you m…
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not able to update customer primary email address through rest api?Summary: not able to update customer primary email address through rest api? Content (please ensure you mask any confidential information): Version (include the version …
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Impact of changing customer type from External to InternalSummary: What is the impact of changing customer type from External to Internal? Content (please ensure you mask any confidential information): Version (include the vers…
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Automatically create Customer Names in Capital LetterSummary: As part of the OTM application's integration with ERP, it is required that all customer names be created in capital letters. Currently, this is being done manua…VAIBHAV L 26 views 3 comments 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections
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How to change the enddate of the customer account sites uses such as Bill to and ship to in BulkSummary: Content (please ensure you mask any confidential information): We are trying to change the enddate of the customer account sites uses such as Bill to and ship t…
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How to default a DFF context on Customer accountOn Customer account level, we have a DFF defined. I would like to default the context when adding DFF values for a customer for first time. This is the single context an… -
Delete Organization - REST APISummary: Delete Organization via Hub Organization REST API Content (please ensure you mask any confidential information): I created a Bank Branch and it got created in h…Kishore S 24 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Update Party Number APISummary: Update Party Number via API Content (please ensure you mask any confidential information): I know we can update the party number manually by changing the Profil…Kishore S 42 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Account Profile : Last Review Date is set automaticallySummary: We are experiencing a behavior where in the "Last Review Date" in Account profile is updated automatically by the application, We have not enabled the standard …
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What is the Web service (WSDL) to upload for 500 customers "EDI Location Code"Summary: We are trying to update the field "EDI Location Code" which is in customer site level for 500 records but the FBDI and Import management is not supported. When …
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How to display the "Phonetic Address Line" under the UI (AR)?Summary: Using the Upload Customer Spreadsheet, we are able to populate this field. We'd like to know if it is possible to display this field under the UI in order to ge…
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We have defined context based DFF at Customer Site level. Is there a way to enable audit trailSummary: To enable audit trail for DFF defined at Customer Site Level in Accounts Receivables Content (please ensure you mask any confidential information): . Version (i…Santhosh Venkatesh 33 views 2 comments 0 points Most recent by Sandeep Gutha Receivables & Collections
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What are the FBDI columns to populate "EDI Location Code" and 'Trading partner Identifier"Summary: What are the FBDI columns to populate "EDI Location Code" and 'Trading partner Identifier" Can someone please advise the FBDI columns to populate the highlighte…Babu Chalamalasetti 76 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Can we define Organization relationship at Party level in Accounts ReceivablesSummary: We have a requirement to define Parent-Child relationship for Customer at Party level. Is there a way to achieve this. Content (please ensure you mask any confi…Santhosh Venkatesh 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR Attachments MandatorySummary Make AR Invoice Attachments MandatoryContent Hi All, Is there any way to make AR invoice header attachments mandatory. We tried it through page personalization, … -
How to find ESS Jobs scheduled for a specific user.Hi Team, Do we have any sql query or navigation or steps to find the ESS jobs scheduled under a specific user. Regards, Gotham
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Unique a DFFContent Hi All, We are having a DFF in the customer master, Client enters a unique number for each customer at the creation point. Client wants this field to be unique. …Vipusha Chandrakumaran 52 views 2 comments 2 points Most recent by Karun Jain-Oracle Receivables & Collections
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Alternative Methods for Clearing Old Customer Balances from the Customer Account Status ReportHi, Our customer is using the report Customer Account Status report in order to get an overview of customer account balances. However, there are old customer balances fr…
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Is it possible to use FBDI for adding some sites to an exiting customer?We created a customer but we need to add many sites to him, so we are thinking about using FBDI, but is it possibile for an existing customer to use FBDI just for create…
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Bulk Update of customer contact EmailSummary: Bulk Update of customer contact Email Content (please ensure you mask any confidential information): Requirement to bulk update new email id for customer at acc…
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which is the interface table of Oracle Cloud customers? RA_CUSTOMERS_INTERFACE?which is the interface table of customers? RA_CUSTOMERS_INTERFACE?ACNROMA2023 11 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections