Customer
Discussion List
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Can the customer site address can be defaulted by choosing the post code?Hi there Recently the clients from SG asked a question that whether the customer address in AR module can be defaulted when they type in the post code only? Cuz they sai…Alex.s.li-Oracle 13 views 4 comments 0 points Most recent by Alex.s.li-Oracle Receivables & Collections -
Lockbox: Combined Weighted Threshold setup is not functioning as Expected in ReceivablesSummary: Based on the Customer Weightage, Business is matching the Receipts vs Transactions in receivables In Lockbox Process, Under Manage AutoMatch Rule set. User trie…Baskara Sateesh-Oracle 13 views 3 comments 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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Site LanguageWhat for the "Site Language" field is used?
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Colombia Regional Localization DFF on CustomersWe need below Colombia regional dff, we enabled localization but there was no regional dff for colombia.
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Is there a limit for number of Customer Relationships?Summary: Content (please ensure you mask any confidential information): Say, there is a sponsor who is sponsoring 1000s of students. Can all these students be linked wit…
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Unable to upload attachments via Import Management Task in Customer Data Management OrganizationSummary: We would like to add attachments at Organization (Party Level) by uploading csv file via Import Management task. When we are uploading attachments manually by n…
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How to charge addictional fee of 4% on Amex credit card transactions.Summary: We are implementing credit card payments using FIServ for one of our clients. There is a requirement to charge a 4% additional fee on Amex cards. Can anyone hel…
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Unable to complete the AR Transaction in Fusion - Status is Incomplete - Error receivedSummary: Transaction (invoice) in AR, not allowing to complete - status shows as Incomplete - Tax Regime Error Created same Invoice for the same Customer/Bill to address…Baskara Sateesh-Oracle 62 views 2 comments 0 points Most recent by Baskara Sateesh-Oracle Receivables & Collections
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How to send output's for Import AutoInvoice(Execution Report) over email to usersSummary: we have a requirement to send output's for Import AutoInvoice(Execution Report) over email to users. Content (required): we have a requirement to send output's …User_FVJ8C 81 views 5 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR Custom Readonly Role: Unable to add the “Manage Customers and Manage Adjustments” tasksSummary: AR Custom Readonly Role: Unable to add the “Manage Customers and Manage Adjustments” tasks Content (please ensure you mask any confidential information): AR Cus…
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We need to issue advance tax invoice to the customerWe have a case that we need to can take 10% of the contract in advance from the customer and we will need to issue an advance tax invoice then when we deliver the goods …Ahmed Labib 098 14 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to change the Customer Site Language drop down optionsThere is a requirement to reduce the number of languages available in the Customer Site Language drop down to a couple company specific languages. Is there a way to modi…
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Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person)Summary: Update person customer in spreadsheet in order to charge HCM Employee as normal Customer (Person) Content (required): Hi all, please help us in solving this dou…Riccardo Dip-Oracle 32 views 3 comments 2 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Applying receipts to unrelated transactionsHi All, There is a setup in System Options in receivables (Allow payment of unrelated transactions) that allows the user to apply receipts to transactions of unrelated c…
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How to setup an auto match with Contract Number as a reference ?Summary: How to setup an auto match with Contract Number as a reference ? Content (please ensure you mask any confidential information): Hello : I have one auto match ru…
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Access requirements for Customer Data Management > PartiesSummary: Hi, In order to make a change to the "Primary Address" for a customer at Party level, I believe I need access to 'Customer Data Management'. I've done what I be…Jason_Ireson 12 views 9 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Audit Trail for Tax Profile on Customer MasterSummary: Hello, We are looking to audit TAX profile related fields on Customer master, Under which area of Audit Trail these fields can be seen or enabled ? Content (ple…
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Can Oracle Advanced Collection support more than 4 templates for dunning?Summary: Oracle provides 4 standard BIP templates for Dunning in collection i.e. soft, Moderate, Hard and Final. We can customize these as per clients requirement. But f…
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How to record more than 350 Character in DFF fusion AR Cloud ?Summary How to record more than 350 Character in DFF fusion AR Cloud ?Content Hello This is the business requirement , we need to store QR code string in DFF which is gr…gabriel kinovisques-163562 49 views 4 comments 2 points Most recent by User_F7IX4 Receivables & Collections
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Credit Card Token number storage in ARHi Team Hope you are doing well, We are implementing the credit card functionality in accounts receivables, Below are few questions required clarification Is there any A…Rehana Tadimerri 22 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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I can't create a refundHello, I am navigating into "manage credit memo applications" in AR, but unfortunately when I search for the transaction number and click on issue fund, the following er…Victor Chrabieh 32 views 7 comments 1 point Most recent by Karun_Jain-Oracle Receivables & Collections -
Is it possible to update customer detail through APISummary: Hi All, We are trying update Customer related details ( Customer account and address details) through API. Kindly help us understand if it is possible to achiev…
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Update Customer Contact using FBDISummary: Need Sample File using CustomerImportTemplate.xlsm Content (please ensure you mask any confidential information): I followed document: How Customer Contact Info…GDELEON 51 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to disable a Customer site level profileHi, I would like to know if there any way to disable a Profile at Customer Site Level. Regards, Sofia AlvarezArgishti Zakharyan 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Can I merge two customer accounts?Summary: I have one record for the party, but there are two customer accounts under this party. They are duplicates. I want to merge the two customer accounts. Content (…
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End Date for Customer Profile in ReceivablesSummary: We have got created multiple customers with same name, in which we have end dated accounts under the profile but we want to end date the profiles as well for th…
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Need sample payload and webserv URL to create or update OS/OSR in Customer Account.Summary: Need sample payload and webserv URL to create or update ORIG SYSTEM / ORIG SYSTEM REFERENCE in Manage Customer Account. Content (please ensure you mask any conf…Sophia Nancy 24 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Credit Memo Reasons Data Set Only 'Common Set', Need Unique BU SetSummary: We are implementing AR across multiple business units and the requirements for the various AR Transactions is often different between Business Units. Due to the…
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Customer Site SearchSummary: Scenario : One Party > 10 Accounts > with each account has 100 sites (serving Bill-to/Ship-to/Sold-to) While searching the customer form, using Site Number fiel…Kapil Dev Mittal 12 views 4 comments 0 points Most recent by Kapil Dev Mittal Receivables & Collections
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Is it possible to use a descriptive flex field to refine role?Summary: Good day, Is it possible to use a descriptive flexfield to refine a role? For example, we have created a field in HZ_ORGANIZATION_PROFILES, and would like to kn…t.leblanc 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections