Customer
Discussion List
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After a profile is end-dated, it can still be changed and saved.Summary: After a profile is end-dated, it can still be changed and saved. Changes should not be made to end-dated profiles for audit purposes. Can we turn this functiona…vasanthi vani kondadhasua 1 view 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Duplicate location in hz_locations tableSummary: We are creating accounts from CX Sales to ERP Cloud. One creation of the Sites we have a call to merge location in OIC which sends payload to ERP adapters but t…Ranjith Kumar S T 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Revenue Recognition through Post-Billing Customer AcceptanceSummary: How can the revenue be organized only after recording customer acceptance in fusion Content (required): Hi Experts, There is a requirement to stop the revenue f…
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Is it possible to split revenue recognition with fixed calendar date and user-entered percentage ?Summary: Split revenue recognition based on fixed calendar date with different percentage Content (please ensure you mask any confidential information): Hello, On Oracle…Thibault Dufnerr 1 view 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Exclude some item in AR credit check calculationSummary: Exclude some item based on Sales Order type and/or Item attributes in AR credit check calculation Content (required): Hello, We are currently live (23C) and we …
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account address set is not showing common only showing EnterpriseSummary: Customer has defined the BU and default set is Common. While creating customer, they can not select common as account address set, only Enterprise is visible, w…
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Is there a way a Customer can be deactivated using FBDI?Summary: Is there a way a Customer can be deactivated using FBDI? Content (required): Please suggest how to deactivate a customer using FBDI or is there any separate tem…
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What does Fulfillment date, order date and shipment dates mean in the credit expiration calculationSummary: This is the Oracle document on 'How the Credit Authorization Expiration Date is Derived' How You Set Up a Customer Profile for Credit Checks (oracle.com) If the…
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REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo)Summary: REST/SOAP API to fetch DFF values from Receivables Invoice (specifically Credit Memo and Debit Memo) Content (please ensure you mask any confidential informatio…Abdullah Munaz 131 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Why we are not able update the Start Date(From Assignment Date) while creating the customer bank a/cSummary: Why we are not able update the Start Date (From Assignment Date) while creating the customer bank account if entered incorrectly Content (required): In Manage C…
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How to Update the Attribute CONTACT_PERSON_ID Using Either 19 Sheet or 4 Sheet FBDI template?Summary: Could you please let us know how we can update the attribute CONTACT_PERSON_ID using either 19 sheet or 4 sheet FBDI template? I am unable to find which sheet i…shivakumar.gurram 21 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Transmit invoices with portal upload as preferred delivery methodSummary: I have setup customer site profile preferred delivery method to "portal upload". We have some client invoices that need to be uploaded into a client portal in a…Raj Mohanraju FRNT 108 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Terminate customer account using FBDIHi Team, Can someone share sample working FBDI to terminate customer account? this will be a great help. Regards, KalpeshKalpesh Salunke-Oracle 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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REST API or SOAP Service to get customer ar invoiceSummary: Is there are oracle REST API to fetch AR Invoice details in Oracle cloud. Content (please ensure you mask any confidential information): Is there are oracle RES…
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Customer AuditWe are inprocess of implementing Supplier and customer Audit in Fusion . We did the same in TEST instance and working as below 1. Enable Audit for Required fileds for Cu…
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One time customer creation issueSummary: Unable to find an option in AR for one time customer, where the customer account need not to maintain but to directly book the transaction and receive the payme…
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How to mass update the Tax Regime Code in customers?Summary: I am trying to massively update a list of customers in order to include a country level tax registration number (not tax regime tax registration number) as it i…
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Customer Profile FBDISummary: Customer Profile FBDI max size Content (required): I have 495,000 lines of records for uploading Customer Profile to enter in the Customer Profile FBDI sheet. I…
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Required Information on Customer Import Purge in FusionWe are developing a product focusing on Data Migration, we are automating Data Import in Oracle Fusion where are also adding Purging of data once import is completed. In…George Simon 1094 41 views 2 comments 0 points Most recent by George Simon 1094 Receivables & Collections
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Is it possible to update overall credit limit on site profile with Web Service?Summary: Hi, I'd like to update credit limit on site profile as below with API/Web Service. Is it possible? Thanks, Adam Content (required): Version (include the version…
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How to restrict customer site inactivation when there are open sales orders for that siteSummary: Restricting Customer site inactivation/deletion when there are open sales orders Content (required): How to have system pop up a message when the user is trying…
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merge customer and supplier to single party IDSummary: We have an single Organisation Created TWICE as two different Parties (Party ID) as supplier AND customer. Is there a method to merge the supplier party ID and …Luke Pattie 41 views 3 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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What product do I select for changes to customer master file.Summary: is there any seeded Oracle report/log of all changes made to customer AND vendor master files? Content (required): Version (include the version you are using, i…Vivek Makwana - Finance 21 views 2 comments 0 points Most recent by Vivek Makwana - Finance Receivables & Collections
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Customer Master Creation Approval WorkflowSummary: Approval for the customer master creation Content (required): We have a requirement that any customer needs to be approved before using it in the order manageme…Ahmed Maher Kadeh 291 views 3 comments 3 points Most recent by Paulo R Simoes-Oracle Receivables & Collections
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Localization fields for Portugal CustomersSummary: We are converting customers from Portugal. There are some fields for localization of Portugal. However, I am not able to find the FBDI column names for mapping …
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Autotrigger an invoice with BANK CHARGES amount after a payment is failed due to Non-Sufficient FundSummary: When a payment from customer is failed due to non-sufficient funds, the bank levies a charge on our client. Is it possible in Accounts Receivables to have an in…shivpathak 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Bankruptcy request pending approval without receiving approval notificationSummary: Hi Experts, My Bankruptcy requests initiated in Collections for a customer has been pending with no notification received to approve the bankruptcy request. I h…
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Parallel load for customer complex FDBI templateSummary: Hi, We have large volume of customers need to be imported to SAAS using complex FBDI template but the loading process is taking almost 13 hours for the 100k cus…Srivardhan Reddy 21 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Is it possible to Segregate the functionality of setting up profile for SSP and creating SSPSummary: Hi Team, is it possible to Segregate the functionality of setting up profile for SSP and creating SSP Navigator - My Enterprise > Setup & Maintenance > Task pan…
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Best practice to capture Customer Bank Account in Oracle AR without any compliance issuesSummary: The client wants to implement SEPA Direct Debit Process for the first time and would like to know what is the most effective way to obtain bank account and debi…Bijendra Sharma 21 views 1 comment 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections