Customer
Discussion List
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Link multiple customers under one customer in Fusion ReceivablesSummary: I have a requirement in which I need to tag multiple customers into one customer, like a linkage. This is not like a parent-child hierarchy though, but I have t… -
Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDISummary: Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDI for the existing customers Please Note: We have tried only po…Rahul Kumar Gupta.-Oracle 13 views 2 comments 0 points Most recent by Deepak Singal Receivables & Collections -
Error while loading Receipt Method using customers 19 tabs FBDISummary: We are trying to insert a Receipt Method using 19tabs FBDI and have populated the following sheets: Parties Party Sites Account Account Sites Payment Method (Cu…Rahul Kumar Gupta.-Oracle 41 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Ship To Site end dated but still see while creating Transaction?Summary: Hi team , we have ended the ship to site for particular customer and when we are creating a transaction after the end date and still able to save and complete t…
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Identify Business Unit associated with a customer siteSummary: How to identify Business Unit associated with a customer site. Approach-1: 1)Define a custom Reference Sets each for one BU 2) Attach Reference Set to each BU 3…Parvathi 29 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Mass Deletion of Address Purposes in ReceivablesSummary: How to delete address purposes in AR in bulk Content (please ensure you mask any confidential information): Receivables > Billing > Tasks > Manage Customers > S…
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Customer Contact relationship record error - You can't update column SUBJECT_ID/OBJECT_IDSummary: We are live on Sales cloud and already have customer & contact party in system and linked to each other. However, we are import AR customer accounts and linking…
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Data access issue with HZ_LOCATIONS tableSummary: I am trying to troubleshoot an issue with a custom BI Publisher query. The report works just fine for some users, but for other users it never finishes and time…Chris Mansfield 42 views 2 comments 0 points Most recent by Chris Mansfield Reporting & Analytics for Sales
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how can we change the Customer Account Establishment date to old dateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Pradeep Kumar K 55 views 2 comments 0 points Most recent by Pradeep Kumar K Receivables & Collections
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Is it possibile to update customer data using FBDI "Upload Customer"?I just need to add the registration number of many customers existing in Oracle, and we need to use the FBDI, is it possibile to do it? when i tried I read that error: "…
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Error while loading a site DFF for a customer using 19 sheets FBDISummary: Hi, we are getting the below error while trying to load SITE DFFs for the customers. Please advise on what needs to be done. The following combination of column…Rahul Kumar Gupta.-Oracle 14 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update a contact point Email as NullSummary: Hi Team, We are trying to update Customer Account Site Contact Point Email as Null. But we are getting below error in both SOAP and REST services. Attribute Ema…Tamilselvan Natarajan 12 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Would like to know if history on customer data can be capture in audit report?Summary: Hi, We have custom logic in our Invoice deployments to customers based on few enabled attributes at Customer Site level. There are few cases where the customer …Mounika Samayamantri 11 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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New LOV Values for Debit Authorization MethodPlease can you share the Look up code name to add additional values for Debit Authorization Method, under Receivables Customer Thanks kcK Chid 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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can we mass upload DFF at customer account level by using import managementcan we mass upload DFF at customer account level by using import managementAkhila.Allagadda 11 views 2 comments 0 points Most recent by Akhila.Allagadda Receivables & Collections
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Why are Transaction Numbers duplicating in Accounts Receivable?Summary: Transactions interfacing into AR from AGIS (Global Intercompany) are assigned duplicate Transaction Numbers in AR. Not sure if this is a document sequence issue… -
Unable to select customer site when creating receiptWhen creating a receipt I am unable to search for the customer site even though the site does exist for the associated account. This is an issue in both "create receipts…justinlaue 13 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What all sheets in 19 tabs are required to be filled to insert Contact for Customer?Summary: Hi, We have populated 19 tabs fbdi for a customer to insert a contact. We have filled the below sheets: Parties Party Sites Accounts Account Sites Account Conta…Rahul Kumar Gupta.-Oracle 18 views 2 comments 0 points Most recent by Rahul Kumar Gupta.-Oracle Receivables & Collections
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AR Customers gives you address line 1, 2, 3 whist creating a customer site. Weneed Address Line 4.Summary: Current out of the box functionality in AR Customers gives you address line 1, 2, 3 whist creating a customer site. We have a need for Address Line 4. In Manage…
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Is it possible to set the Statement setup at Customer Account level, rather than Customer SiteHi , We are unable to set the Statement setup at Customer Account level rather than Customer Site For example: Account Number -123xx has around 30 sites within it, but w…
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Merge capabilities are currently availbale in non-CX licensed ERP for customersSummary: Merge capabilities are currently available in non-CX licensed ERP for customers need someone to find out if there is any functionality left in base AR for merge…
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How set customer credit limit without sales order in receivables moduleSummary: Customer credit limit required to be set for loan customers in receivables module Content (please ensure you mask any confidential information): Top management …Jeetesh Singh 14 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to merge two customer accounts within the same customerSummary: How to merge two customer accounts within the same customer? Content (please ensure you mask any confidential information): We have created multiple customer ac…mbs_ 277 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to setup credit limit in customer site and apply credit hold to sales order?Summary: How to setup credit limit in customer site and apply credit hold to sales order? Content (please ensure you mask any confidential information): My client wants …
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How to create customer through FBDIHi I am trying to create a new customer through FBDI, can someone please let me know what are the require excel sheets needs to be updated. I tried to replicate the same…AbhilashMankar 13 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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create/update tax profile: TAX Classification Code on customer site level through REST APISummary create/update tax profile: TAX Classification Code on customer site levelContent We have an interface to Oracle Cloud Applications that create and update our cus… -
Need to add a value to the Account Status dropdownSummary: We need to add a value to the Account Status dropdown, as Bankrupt, under the Profile Class at the Account Level of an customer. Which lookup code/task allows u…
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Is there any Webservices available to Create the Profile class (Customer Profile) at Customer PartyHi Team, One of our Client has the requirement to maintain the profile Class at the Customer party level to maintain the Credit limit, Credit Rating and other fields whi…Venkata Mastan Reddy Pamu 23 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Need to translate certain fields on Customers and AR TransactionSummary: We have a requirement to translate the following fields related to Customers and AR Transaction. 1. Customer Party Name 2. Address Line 1,2,3, etc 3. City 4. Cu…Sai Sudha-Oracle 11 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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Migrated AR report returning an error which has DFFsSummary: I have migrated 3 AR OTBI reports from one instance to another and earlier I was not able to find those DFFs in OTBI though it was configured but post running t…Rahul Kumar Gupta.-Oracle 1 view 0 comments 0 points Started by Rahul Kumar Gupta.-Oracle Reporting and Analytics for ERP