What's new in Customer Journeys?

Connect and learn more! ×
Do pending payments from a customer account for credit limit defined for customer? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Do pending payments from a customer account for credit limit defined for customer?

Accepted answer
18
Views
2
Comments

Hello Team,


We would like to know if credit hold check would be applied on an a Sales Order in OM, if the below criteria is met


- Customer has $1 Million credit limit, No open pending sales orders.

- Customer has 2 AR invoices pending to be paid for $500K and payment is overdue by 30 days. No receipts yet.


Next sales order which comes in for $250K, will it go on hold, even if the payment is overdue?

We are trying to understand how the credit limit works based on payments which are overdue.


Thanks,

Shashank

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!