Customer
Discussion List
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Customer Conversion in Oracle Cloud: importing the data we are getting the below error messagesHi , We were doing Customer Conversion in Oracle Cloud , while importing the data we are getting the below error messages:1) You can't complete the import process becaus…savita.bohra 336 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Error while uploading contact from simplified customer spreadsheetSummary: I am not able to add contact for a customer using the simplified customer spreadsheet. The customer successfully loads but the contact is failing. Attached the …
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How to update sales person at Customer AccountSummary: Hi Team, We need to update Sales Person details at Customer Account level under Account Information. Is there any REST or SOAP API to perform this operation.Tamilselvan Natarajan 4 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to generate a report reflecting the receivable balances for customer with Employee as classificaEmployees will be set up as customer in the receivables module. How can I generate receivable balances per employees?Butch Melvin 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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What is the purpose of the Primary flag at each level of the customerWhat is the purpose of the Primary flag at each of the 3 levels? - Account Site Contacts level - Contact Points - Account Contact Responsibilities
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Multiple Options Appearing in Account Address SetHi Community Members, I have one issue to discuss. Right now when I try to add customer site, we need to select account address set and we can see following values in th…Jakee_Agarwal-Oracle 4 views 1 comment 0 points Most recent by Veronica Stefan-Oracle Receivables & Collections
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Suppliers Without Accounts Are Showing In The List Of Customers in Manage CustomerHi Community, We are facing one issue in Oracle Cloud Fusion - Manage Customer Suppliers Without Accounts Are Showing In The List Of Customers in Manage Customer. Can an…Jakee_Agarwal-Oracle 21 views 2 comments 0 points Most recent by Jakee_Agarwal-Oracle Receivables & Collections
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Is it possible to have multiple dunning letter email body?Requirement is that to have multiple dunning letter email body. Email body would be configured in "Manage Collections Preferences". But is it possible to have different …Hemanth Buccapatnam Tirumala 11 views 1 comment 0 points Most recent by Sowjanya Karri Receivables & Collections
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How to get customer statement summary reportWe have a requirement after submitting the create customer statement need to have a summary report per BU with statement number sent and balance per statement. currently…
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API for updating at the customer site level for enabling the field Send Dunning LettersSummary: Looking for API for updating on mass the customer site level for enabling the field Send Dunning Letters Content (please ensure you mask any confidential inform…
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How to Retrieve DFF Values Across Modules for Extensions in Oracle Fusion Receivables?Hi Community, Client is working on creating an additional order line in Order Management using extensions. The line involves complex calculations for quantity and pricin…Alexiss Arguelles-Oracle 85 views 2 comments 0 points Most recent by Mohammed Rafi Receivables & Collections -
How to add a new parameter (such as DFF) in advanced search on the screen manage CustomerSummary: Could a new parameter, created as a DFF, be added to advanced search on the Manage Customers screen ? Content (please ensure you mask any confidential informati…
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Customer Account Webservice is not creating the Contact PointHi Team, we are using the "/foundationParties/CustomerAccountService" webservice to create customer account and Site, Contact is getting linked based on the relationship…AvinashRN 21 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Statements sent via email when not selected under Profile History.Summary: Under Profile History tab, Send Statement & Statement Preferred Delivery Method are not selected, but statements are being generated and sent via email to the c…Chris Coakley 3 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Creating a new site language for Customer account sitesThere is a standard field at the customer account site - Site Language. The dropdown list only has around 35 languages. We wanted to add British English (Only American E…Rupel 36 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Manually created customers - update existing profileSummary: Hello Team, We have few customers created manually from front end UI with existing profiles As we dont have orig system references for these customers, what is …Shashi Pampati 5 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Site Language field on Simplified FBDI - what is is uses?Site Language field on Simplified FBDI - what is is uses? we need to use the language feature on customer invoice, whenever customer need AR invoice to be print in there…Santoshh Mishrra 22 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Unable to update Customer DFF using SOAP APIContent I am not able to update DFF customer attributes using the SOAP service WSDL : https://erkb-dev1.fa.us2.oraclecloud.com:443/crmService/FoundationPartiesOrganizati…User_2025-02-10-22-25-14-038 166 views 5 comments 2 points Most recent by Roopesh Marar Receivables & Collections -
Customer is already migrated except Reference account for RevRec account combination at bill to siteSummary: Customer is already migrated except Reference account for RevRec account combination at bill to site we have migrate lac of customer using simple FBDI, but coul…Santoshh Mishrra 13 views 2 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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How do I permanently delete a memoline from the system?Summary: I would like to permanently delete a created memoline from the system. Can you tell me how to do this? I do not have any options via the Edit button to modify i…
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Using RestAPI or Webservice to import Reference Accounts below Customer Account Address PurposeSummary: We want to use RestAPI or Webservice to import Reference Accounts below Customer Account Address Purpose. But we don't know whcih RestAPI or Webservice can real…
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Customer Account Site DFFs are showing into 2 places: view only and editableSummary: Customer Account Site DFFs are showing into 2 places: one place in editable mode and in another view mode. And the same information is visible on the same layou…
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Can't search customer using Contain filterSummary: Hi We have customers contain CT, but we can't use organization name contain filter to search the customer, instead, if we use organization name start with filte… -
We are trying to mass update customer addressesWe are in the process of updating addresses for over 2,200 customers using the Customer Import Template. A query was created to fetch all the necessary fields required f…
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Issue refund across third-party paymentSummary: Issue refund across third-party payment Need to process issue refund but when the payment is made need to pay across third party That is possible to complete? W…Christian Leon 21 views 2 comments 0 points Most recent by Jags Viswanathan Receivables & Collections -
Can I add a document to a customer accountI want to upload the document to the customer account in Manage customers. Is there any way to do so?
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Which privilege need I to view data in vbs page?I created a vbs page that extract the customer data, but without "Application Developer" role the user can't see nothing when starts the calls. I can access to the page …
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Which table stores value for column "Original System Reference for Party" at the Account Level?At the Customer Account Level, there is a column "Original System Reference for Party". It currently displays the Party Id value from the HZ_PARTIES table? So, where is …
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How to handle Customer Credit Card payments in Fusion ReceivablesSummary: Hello Team, Our client is having a requirement to pay AR invoices via customer Credit Card. Please guide what all functional configuration required for this. If…Shilpa Pekade 71 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to Undo a Supplier/Customer Merge or What to Do When It Can't Be ReversedSummary: Content (please ensure you mask any confidential information): Hello, We accidentally merged a supplier with the wrong customer account and are unable to figure…Mara Martin Guti 68 views 2 comments 0 points Most recent by Mara Martin Guti Receivables & Collections