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Receipts are not created via "Create Automatic Receipt" task

Summary:

Receipt is not created in the system after approving the "Create Automatic Receipt Batch" process.

Content (please ensure you mask any confidential information):

Based on the Oracle documentation, customer has configured all the Fiserv SnapPay integration setups in Fusion. As part of the transaction flow, we tried to create a receipt using the 'Create Automatic Receipt' task. After approving the Automatic Receipt Batch, the ESS jobs completed successfully, but the receipt was not created. We observed that the 'Create Automatic Receipt Batch: Subprocess' was not triggered.

I have reviewed various Oracle Notes:

  • Receipts Not Getting Created After Create Automatic Receipt Batch Approval (Doc ID 2512328.1)

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