Customer data is not processed after running the "Import Bulk Customer Data" process

Summary:

Hi All,

In the customer import process, both the "Load Interface File for Import" and "Import Bulk Customer Data" processes indicate a status of "Succeeded"; however, the customer data has not been processed. Upon reviewing the "Manage Data Import" screen, I found no errors or successful records.

When I checked HZ_IMP_BATCH_SUMMARY table, the ERROR_MESSAGE indicates, "An OSR value utilized in this batch already exists in one of the parallel batches that are currently being processed."

Anyone know how to resolve this issue?

Thanks,

Dhilip Kumar P.

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