Customer
Discussion List
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Not able to import customer profile sitesSummary Not able to import customer profile sitesContent Team, We have followed this note (How Can Customer Account Level Profiles be Imported, After Customer Account Re… -
Unable to remove or amend end dateSummary Customer site is inactive. unable to make it activeContent When trying to update customer site account getting below error The date range for a child record must… -
Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C…
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API related to create/update customer communicationSummary API related to create/update customer communicationContent Hi, we are trying to update the customer communication contact information. Please let us know if ther…Venkata Kalvakota 41 views 2 comments 0 points Most recent by Venkata Kalvakota Receivables & Collections
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Clear fields with customer interfaceContent Hi, Does anyone know if it is possible to clear fields with the customer interface? For example, when you created a customer with a value in address line 2 and y…
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Collection notes not showing after save the noteSummary Collection notes not showing after save the noteContent Hi Team, After the creation of the collection note I can see, but now able to query once I click on done.…
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REST API customerAccountSitesLOV does not remove duplicates anymoreSummary REST API customerAccountSitesLOV does not remove duplicates anymore. Is that expected?Content Hi, It seems the logic of the API below changed in 21A, is that exp…Nikolay Kuznetsov 36 views 2 comments 1 point Most recent by Nikolay Kuznetsov Receivables & Collections
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How to import Customer Account Site email using FBDi?Summary What would be corresponding mapping field in cloud for customer site email address field in ebs r12.Content Customer import using FBDi from EBS to Cloud. Looking…User_L2EK5 29 views 4 comments 4 points Most recent by Satish Kumar Reddy Byreddy Receivables & Collections -
how to unmerge Customer AccountsSummary how to unmerge Customer AccountsContent we have merged two customers mistakenly and now customer to separate the accounts which are coming under one customer. Ho…Sandeep Nihalani 60 views 3 comments 3 points Most recent by Sandeep Nihalani Receivables & Collections
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How calculate Customer opening Balance and Closing BalanceSummary How calculate Customer opening Balance and Closing Balance for Customer transaction ReportContent Hi Guru, As i am new to AR , wanted to understand , how to calc…Rohit Soni-259808 71 views 1 comment 2 points Most recent by Manwesh Jain-30070 Receivables & Collections
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REST API to create a new customerContent Hello, in oracle fusion cloud, there is create customer window under billing tab (like the following tutorial ) https://www.youtube.com/watch?v=X3OfmEZ_mnk howev…User_93BZ0 154 views 4 comments 0 points Most recent by Vikram Dasari-178170 Receivables & Collections
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Customer Account number update without any implication to the existing transactionsContent Hi, We want to update our existing Customer Account numbers (generated using Customer Account Number Generation) to a different numbering. HZ_GENERATE_CUSTOMER_N…
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Intelligence in LOV for Credit Group when you start typing rather then choosing Search and selectingSummary How to start typing in the LOV and tab instead of using Search and select the valueContent Navigation > Receivables > Billing > Manage Customers Query for an Acc…
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Reverse 'Create Automatic Billing Adjustments'Summary Reverse 'Create Automatic Billing Adjustments'Content User ran the process "Create Automatic Billing Adjustments" by mistake and leave the transaction type blank… -
Customer creation date should be sysdate-30Summary Customer creation date should be sysdate-30Content We have a requirement were we need the customer creation date to be sysdate-30 is it possible We have tried pe…
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Site is not getting created while uploading Customers using FBDISummary Uploading customers using FBDI but site is not getting reflected in Manage customers screen. No error while uploading.Content I am uploading Customers using FBDI…
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Approval workflow for customer updatingSummary Approval workflow for customer updatingContent Do we have an approval workflow for the customer, if anyone is doing any changes to customer, it should go for app…Sandeep Nihalani 39 views 1 comment 2 points Most recent by Karan Dass-Support-Oracle Receivables & Collections
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How to update the Primary Email at the Customer AccountContent Hi Where can I add/update primary email on a customer?. When I Manage Customers from Receivables, then I can only add an email with a contact. I have also tried …Bo Tøpgaard 137 views 4 comments 1 point Most recent by Baskar.Chakravarthi Receivables & Collections
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When can we expect REST APIs for customer Account/Site creation ???Content When can we expect Rest API to create or manage customer accounts/sites?Jithendra Nandanavanam 45 views 2 comments 2 points Most recent by Jithendra Nandanavanam Receivables & Collections
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How to Upload Customers using FBDI for Customer Type "Person"Summary How and which column need to define to upload customers with type "Person" using FBDIContent How and which column need to define to upload customers with type "P…
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Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DSummary Need API to update Credit Data Point Value in Case Folder in Oracle Fusion 20DContent Hi All, Need an API (REST or SOAP) to update credit data point value in Cas…Gurpreet Singh-252058 37 views 1 comment 1 point Most recent by Saritha15-Oracle Receivables & Collections
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Customer Merge ErrorContent Hi, While attempting to merge 2 customers, I'm receiving this error message: Error from executing custom routine: A failure of unspecified cause occurred in Orac…
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create/update tax profile: TAX Classification Code on customer site level through REST APISummary create/update tax profile: TAX Classification Code on customer site levelContent We have an interface to Oracle Cloud Applications that create and update our cus… -
Update Customer Tax Profile - Fiscal Classification CodeSummary Update Customer Account's Tax Profile - Fiscal Classification CodeContent Hi All, To give you a background: We have new customer accounts created in our AR Syste… -
Translated Customer NameSummary Translated Customer NameContent How to get Translated Customer Name as we are uploading Customer into English but we need invoice report in both language "ENGLIS…Sandeep Nihalani 118 views 3 comments 4 points Most recent by Baskar.Chakravarthi Receivables & Collections
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Add Open ReceivablesSummary Add Open ReceivablesContent Hello, When we create a receipt, we enter customer information. On Add Open Receivables screen, we choose the customer again. Can fro… -
Ability To Create A Invoice By Using An Inactive SiteSummary Ability To Create A Invoice By Using An Inactive SiteContent Hello, The system allows create a customer invoice by using an inactive site. Is there any way restr…
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Updating Existing Customer's Organization Level Dff'sContent Hello, Is there a way to update customer organization dff's from the spreadsheet we download from the system? We can add account level dff's from that spreadshee…SEBNEM GOKCE 32 views 2 comments 1 point Most recent by kabildev Ravi-227265 Receivables & Collections
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Page Customization on Customer Account not workingContent Hi, We have a requirement where we need to make "Account Type" as Required in Customer Account. We made page customization and made the field "Required". Once th…Madhu Chalamalasetty 46 views 4 comments 0 points Most recent by Madhu Chalamalasetty Receivables & Collections