Customer
Discussion List
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Manage Customer Account Site Use Descriptive Flexfields -created DFF not visib on customer site usesWe have created DFF in Manage Customer Account Site Use Descriptive Flexfields but the DFF fields are not visible in customer creation/Manage customer page. -
NullPointerException in send dunning lettersHi Team, We have customized bursting query in seeded dunning report and getting 'exception in vectorjava.lang.NullPointerException' in Send Dunning Letters process. We a…Santhosh Kumar J 1 view 1 comment 0 points Most recent by Gopal Reddy-Oracle Receivables & Collections
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Enable notes access at Customer Level in CollectionsSummary: Enable notes access at Customer Level in Collections Content (please ensure you mask any confidential information): We have one requirement to enable create/Man…Rohit Kumar Singh 133 views 4 comments 0 points Most recent by Swapnil Kashid Receivables & Collections
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How to import global location number for customersI want to add the Global Location Number at the site level for customers. But I wasn't able to find any column in the customer Import FBDI template/simplified customer s…
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Customer profileSummary: Migration of Customer Profile Content (please ensure you mask any confidential information): We have an issue with some customers, migrated from another system.…
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Customer master DFF to be load via simplified FBDI- why only account level DFF?Currently in Customer Simplified FBDI template we have Attribute 1 to Attribute 30 (HZ_CUST_ACCOUNTS) . Can we have the Party level, site level & site uses level DFF att…Santoshh Mishrra 62 views 4 comments 0 points Most recent by Santoshh Mishrra Receivables & Collections
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How to Create View or Read Only Custom Role For Customer in Account ReceivableHi, How to Create View and Read Only Custom Role For Customers in Account Receivable, Could you please help with this requirement. Regards, Yoganandayogananda.kovvuri 165 views 2 comments 1 point Most recent by yogananda.kovvuri Receivables & Collections
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Data files cannot be processed due to incorrect file name prefix. AutoInvoice ERRORSummary: We are trying to load zip file for Customer Conversion and running the Load Interface file for Import programme but it is running into error. One of the Error t…Rahul Kumar Gupta.-Oracle 752 views 2 comments 0 points Most recent by Dan Buenvenida Receivables & Collections -
I have some query on uses of customer migration FBDI - Simplified VS Bulk load FBDISummary: I have some query on uses of customer migration FBDI - Simplified VS Bulk load FBDI Content (please ensure you mask any confidential information): 1. Which FBDI…Santoshh Mishrra 56 views 2 comments 0 points Most recent by Aaron Moss ALS Receivables & Collections
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Rest API to create customer relationship at Customer levelHello, I've managed to create a customer account relationship at Customer level with crmService/CustomerAccountService SOAP Service. Can we do the same creation but with…
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How do you set an alias for the name of an organization, account, or site in Receivables CloudIs there a way to input an alias for customer information in ERP Cloud, Receivables > Billing > Manage Customers?ocsj_nozomi-Oracle 11 views 1 comment 0 points Most recent by Deepak Singal Receivables & Collections
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can we load customer using FBDI using multiple user at a time for 3 lac plus customer recordsHi Expert, can we load 3 lac plus customer master & reference account using simplified FBDI using multiple user at a time, if can load what is the precaution to be take …Santoshh Mishrra 13 views 1 comment 0 points Most recent by Santoshh Mishrra Receivables & Collections
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Synchronize Customer details from CX Sales to ARSummary: We have a requirement to transfer customer details from CX Sales to Accounts Receivables. Please let us know is there any seeded functionality which can synchro…Harshit Singla-Oracle 251 views 3 comments 0 points Most recent by User_HV6NQ Receivables & Collections
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The 'Active' check box does not appear at the customer Site and Site Uses page in Fusion ReceivablesSummary: The 'Active' check box does not appear at the customer Site and Site Uses page in Fusion Receivables Version 24C (11.13.24.07.0) Code Snippet (add any code snip…bhushan_joshi01infosyscom 12 views 4 comments 0 points Most recent by bhushan_joshi01infosyscom Receivables & Collections
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How to activate Inactive customer party from UISummary: How to activate Inactive customer party from UI. Unable to see Inactive parties from UI. Is there a way to see them and make them Active. Content (please ensure…Sachin I 180 views 4 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Do we have any FBDI template to update Descriptive flexifeild data at customer account ?Please help me with FBDI template to update Descriptive flexifeild data at customer account ?
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Sql query to get classification group from customerSummary: Hi I want to fetch classification from customer. This is needed for our AR Invoice report. Below screenshot is from Manage Customer Page. Please let me know how…
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Need Business Events that are triggered for Invoice , Customer and ReceiptsSummary: Hi Team, Could you please help us with the list of business events that are triggered for below actions in Fusion and what are the attributes generated in busin…
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Restrict access to view certain customers based on customer profile or other flagsSummary: We have a requirement where only certain users can view or manage receivable transactions on a group of customers. Is there a way to limit access to a certain g…SirilG 94 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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AR - Auto Release Credit Case FolderSummary AR - Auto Release Credit Case FolderContent Hi Team, Customer ABC, credit limit is set as $1000. I created 1st SO for $540 on 01-Aug-2020 & AR Transaction is als…
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Parallel load for customer complex FDBI templateSummary: Hi, We have large volume of customers need to be imported to SAAS using complex FBDI template but the loading process is taking almost 13 hours for the 100k cus…
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Do we have any rest API to create customers and associated entities?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Latest Code Snippet (add any code sni…Sumana Bhattacharjee EC 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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how to update customer email via REST APISummary: hi, Is there any REST API or Webservice to update Customer Email address? Content (please ensure you mask any confidential information): Version (include the ve…Harsha_Gargeshwari2480 189 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Profile Setup for Payment TermsSummary: Is it possible to change the Customer Profile setup to have the Payment Terms = Immediate for certain customers Content (please ensure you mask any confidential…
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AR Credit Memo refund with tax amountSummary: Hi Team, We are doing the credit memo refund (Issue refund) in oracle receivables. Created a credit memo with item + tax. When we done with issue refund, AP inv…SRIKANTH_REDDY_A 26 views 2 comments 0 points Most recent by SRIKANTH_REDDY_A Receivables & Collections
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Customer contact point created through REST API, not visible in the UISummary: Customer contact point created through REST API, not visible in the UI Content (please ensure you mask any confidential information): Hi, We managed to create a… -
JBO-27004: Attribute set for AccountNumber in entity CustomerAccountEO__DefCustomizer__ failedSummary: Hi Team, We are trying to update account number using below SOAP service but it is throwing error. crmService/CustomerAccountService Payload: =Tamilselvan Natarajan 146 views 1 comment 0 points Most recent by Tamilselvan Natarajan Receivables & Collections
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Issue regarding customer relationshipI have explained the issue that I am facing in the attachment. Please advise
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Do we have any REST/SOAP API to Get/create/update Credit Classifications and Credit analysts?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…AseefShaik 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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we have to update country and Tax Registration Number in Tax profile under Bill to Site.As per analysis, for one of the SAF-T Enhancement we have to update Country and tax Registration Number in Tax profile under Bill to Site. Unfortunately, we are not able…Karthik Kumar C 1 view 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections