Customer
Discussion List
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Data history for audit policies functionalityI have enabled audit policies for customer account attributes (AR) to be audited and have a audit trail. I just want to know what is the time frame of these audit trails… -
How to make the inactive bill to sites as activeSummary: Bill to sites are mistakenly deleted from the customer data management. The sites are being displayed as Inactive. Below are the questions after the deletion: Q…Sumeet_TP 53 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULLSummary: CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULL Content (please ensure you mask any confidential information): I can use t…JimCC 190 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to restrict customers across the other legal entities within the same applicationSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Sync process for Account Profile Start Date to Account Established Date is not workingSummary: I am trying to sync Account Profile Start Date to Account Established Date by following the below doc but it is not working: How To Sync Customer Profile Start …Rahul Kumar Gupta.-Oracle 2 views 1 comment 0 points Most recent by Rahul Kumar Gupta.-Oracle Receivables & Collections -
Can anyone help in providing payload for deletion of Customer Site usesSummary: Customer site uses can be end dated but If the same needs to be deleted from system, how can we proceed Content (please ensure you mask any confidential informa…P V Sathish 11 views 1 comment 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Is there any API to create/update customer data in Oracle Receivables CloudSummary: We want to know if there is any API available in Oracle Receivables cloud to create/update the customer data (Party, Account, Sites). Content (please ensure you…Santhosh V 35 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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is it possible to remove tax from customer,always tax free when they create orders with one customerSummary: if it is possible to remove tax from customer, i.e always tax free when they create orders Content (please ensure you mask any confidential information): Versio…Sridhar Thumati 11 views 2 comments 0 points Most recent by Sridhar Thumati Receivables & Collections
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Need info. on Person type customerI need to understand if there are any major differences between Person type customer as compared to Organization type customer wrt. its definition and how it is used in … -
How can I transfer all the transactions for a customer from one site to another?Summary: Transfering the transaction balances from one end-dated site to an active one. Content (please ensure you mask any confidential information): We have a customer…
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Unable to update the end date of a Customer AccountSummary: Unable to update the start/ end date of a Customer Account Content (please ensure you mask any confidential information): Version (include the version you are u…
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How to update customer contact email in bulkWe are trying to mass update customer contact email address at site level but not sure which FBDI file or API to use. Looking out for any guidance with regards to the sa…
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FBDI_Error message related to credit card even though no configs done for the same.Summary: I am facing issue while loading transactions via FBDI. It is giving me the below error message even though no other configuration is available for credit card a…Rahul Kumar Gupta.-Oracle 22 views 3 comments 0 points Most recent by User_DPN25 Receivables & Collections
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Any documentation for Cloud TCA?Summary: Documentation for Cloud TCA - Trading Community Architecture Content (please ensure you mask any confidential information): Hi, Can you please suggest a good do… -
Two Different Customer Bil To & Ship To Linking in Site UsageSummary: Hi Team, One of Our client processes a lot of sales orders through distributors that drop ship to the end customer. They would like to be able to add the drop-s…Venkata Siva Prasad 23 views 5 comments 0 points Most recent by Deepak Singal Receivables & Collections
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Request the glossary list of all pages in the offering.Summary: Our clients would like to have a glossary list of all pages/sub-pages/buttons and functionality of all standard screen in the offerings. They would like to list…
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Need sql query to get primary contact in contacts in party site pageHi All, Could you please provide sql query to get primary contact selected at contacts list based on the site number. I am not able to locate Primary contact field in da…Kartheek Itha 357 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Mass Deletion of Account Contact Responsibilities in ReceivablesSummary: Looking for mass deletion of Account Contact Responsibilities Content (please ensure you mask any confidential information): Version (include the version you ar…
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where we can update Tan No. in Customer template through FBDI ?Not able to update Tan No. in Customer Master Template.
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Customer created in CX Sales does not flow to ARSummary: We are creating customers with Site details in CX Sales. Only the Party is getting created in AR, without any Account and Sites. Please let us know how to creat…A S Farooq Mohammed-Oracle 1 view 1 comment 0 points Most recent by Deepak Singal Receivables & Collections
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Maximum number of Accounts and Customer sites can be created for one customerSummary: Maximum number of Accounts and Customer sites can be created for one customer Content (please ensure you mask any confidential information): Version (include th…
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Ramya Rajeevana Makina-Oracle 11 views 4 comments 0 points Most recent by LaurentDup Receivables & Collections
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Hi Team,Could you please help me to understand, How to enddate the customer to make inactiveCould you please help me to understand, How to enddate the customer to make inactive
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Why AR transaction can not choose customer contact which is on customer site levelSummary: On AR transaction customer tab, why can not choose the contact what i create on customer site and account leve? Content (please ensure you mask any confidential…
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REST API and SOAP do not support some fields of Customer master for create and update customers.Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): Nisshinbo Micro Devices Inc. Descript…
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How to load Dunn and Broadsheet Hierarchy in Customer Data ManagementHello, We have configured Customer Data Management. We have around 20K customer accounts. We would like to use Hierarchies feature. We would like to load data from sprea…VS2024_COM 13 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How can I create a customers HierarchyDear All My client need to create a customer Hierarchy i tried to do some researches but there's 1 way from the account Hierarchy to create them Is there any other funct… -
Get Customer Account Using REST APISummary: servername/crmRestApi/resources/11.13.18.05/accounts/{PartyNumber} Content (please ensure you mask any confidential information): We get a 404 response when exe…
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Query from customer master with a site addressSummary: From Receivables → Customer Master, we need to have a filter option to query the site based on address. Currently we can make use on only site number to filter …
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Is it possible to update a single field for customer by template?Summary: I need to update the field AutoCash Rule Set that it's in the customer profile, but for several registers. Content (please ensure you mask any confidential info…