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Customer contact point created through REST API, not visible in the UI

edited Oct 8, 2024 3:42PM in Receivables & Collections 4 comments

Summary:


Customer contact point created through REST API, not visible in the UI

Content (please ensure you mask any confidential information):

Hi,

We managed to create a contact point through the REST API, so this is visible in the hubPersons → child: ContactPoint.

But it is not visible in application (UI).

Customer is ok, account is also well created, with Account Contact, however no contact point is visible (contact Points area).

As checked in the Oracle tables, it seems like the link of the contact point with the relationship was not well done (no relationship ID). Still, if I do GET for lreationships of this customer, as well as for the contact points, data seem correct.

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