Customer
Discussion List
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Customer Import (FBDi) successful but no records importedSummary Customer Import (FBDi) all processes successful but no records importedContent Hi I am trying to upload customers via the Customer Import file (extensive version… -
How do we delete the existing contact information from the customer using FBDISummary: We have loaded the customers in our test instance with original contact details and now we do not want customers to receive the invoices of our testing. What is…Rahul Kumar Gupta.-Oracle 89 views 8 comments 0 points Most recent by Yahya Khan Receivables & Collections -
Customers 4-tab FBDI is Overriding Profile created by Customer 19-Tab FBDISummary: We are creating customers using 19-Tab FBDI as we have Bulk Data to Load. When we create them, we are populating "RA_CUSTOMER_PROFILES_INT_ALL" sheet with all t… -
Err-There are multiple records in this file which resolve to the same target record in the databasewe have been using 19-tab for initial customer upload and 4 tab to update Bill-to site, Additional Address elements and Reference Accounts (with references used in 19 ta…Evangeline Nivedha-Oracle 26 views 3 comments 0 points Most recent by Yahya Khan Receivables & Collections
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Is there a way to mask customer PII details in Testing EnvironmentSummary: The Testing Environment has the original details of the customer, can we mask those that? Is there any way to do that. Content (please ensure you mask any confi…Buddhika D 26 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Customer Accounts - merge/transfer functionality?Summary: Is there any possibility of transferring Customer Accounts and Sites from one Party to Another? Content (required): In case we have: Party A with Customer Accou…
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Issue Refund screen, the Customer Party Bank Account screen is blankSummary: Open up the receipt and complete the various fields in the Issue Refund screen, the Customer Party Bank Account screen is blank. The customer is a Direct Debit …Yahya Khan 11 views 3 comments 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections -
Same bank account to more than one customerSummary: Same bank account to more than one customer Content (required): A customer pays the invoices of over 100 of our adult social care customers, but Oracle won't le… -
Receipts are not created via "Create Automatic Receipt" taskSummary: Receipt is not created in the system after approving the "Create Automatic Receipt Batch" process. Content (please ensure you mask any confidential information)…Manohar-ACS-Oracle 16 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Can we add attachment to the customer master data in fusion? Is there any field available?Summary: Hi, We have a requirement to add attachments to the customer master data in fusion like customer trade license copy, ICV certificate etc. Currently, we are unab… -
Question about preventing creation of duplicate CustomersSummary: Question about preventing creation of duplicate Customers Content (please ensure you mask any confidential information): Hi - I know this question has already b…
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Is there a list of tables where the "Manage Geographies" setup is stored?Summary Looking for SQL Tables for the Manage Geographies setupContent Someone has setup some Geography data in the Manage Geographies setup pages which include some hie…Patrick Bonahoom 1.7K views 4 comments 2 points Most recent by Vidhya Nadarajan-Oracle Receivables & Collections -
How to add contact point & email address in existing customer ?We have bulk customers loaded via 19 sheet FBDI , some of the customer are loaded without contact point & email address. Now we want to add those client email address. A…
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Upload Date Type DFF Attributes via Customer Import Template FBDISummary: There is a Business requirement to define DFF of a date type both at Customer Account and Customer Site level, and load it in bulk via FBDI as part of Customer …SoniaD-Oracle 25 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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customer call functionality in Oracle FusionSummary: We want to save the customer call informations somewhere after the call with customer. Content (please ensure you mask any confidential information): Requiremen…Mayura Khopkar 33 views 5 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to update the Contact Point Purpose value as 'null' value via FBDI?Summary: Content (please ensure you mask any confidential information): While updating contact points to null value using FBDI, i am providing the field with 'null' or k…
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Error trying to update account sites in bulkSummary: Error with the message The SITE_ORIG_SYSTEM_REFERENCE source reference of the HZ_PARTY_SITES parent entity either isn't valid or belongs to a different entity. …
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UNABLE TO UPDATE ACCOUNT PROFILE FBDISummary: I´m trying to update the Customer Account profile by FBDI. -Credit Currency -Credit Limit -Payment Terms The process complete successfully , Only the Payment Te…Sergio Garcia 11 views 3 comments 0 points Most recent by Bhanu Prakash Sharma Receivables & Collections
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Query by descriptive flexfield at customer header levelSummary: Client needs to add a custom field at customer header level but needs to be able to query by such fields. This is currently not possible in Receivables Cloud. H…
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Impact of Changing Primary Address at Customer Party Header LevelSummary: We have a customer with two different business unit sites (ABC and DBD), each having its own primary address. The customer is asking how changing the primary ad…
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How to update customer account contact end date?There are around 7k customer account contact records that have been end dated incorrectly and is causing issues in Order Management (i.e. unable to issue Sales Order for…aileen.joy.g.arcilla 37 views 6 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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customer merge auditSummary: We are planning to perform customer merge . We need to check if there is an audit report available in oracle which can provide the details of which customer was…
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25A Customer Profile UI Changes for Enable XML optionsHi Has anyone noticed for 25A some changes in the Customer Account Profile Page specifically for the Enable XML options and Preferred Delivery method? The screen has shi…Marle Moolman 21 views 4 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Unable to upload the Customer Reference Accounts against the Customer SitesHi Team, We are trying to update the customer reference accounts, such as tax, revenue, and receivables, against the customer sites. I tried using the customer FBDI spre…Chinnam Siddartha 12 views 2 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Tracking original party details in case of customer mergeContext: If two customers are merged, one of party (Child party) is lost and account/sites of this child party is tagged to parent party. My query: Is there any way to t… -
Manage customer wise unit price in ReceivablesSummary: Manage customer wise unit price in Receivables Content (please ensure you mask any confidential information): Theres a requirement to manage customer-wise unit … -
ICP Code Is Not Automatically Populated When Selecting a MemolineIf I have created a memoline and then want to create an invoice via Receivables Billing, the ICP code remains empty when I select the relevant memoline and always has to…
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Open authorization means in Open Sales order?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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"Bill-to Site" of the "Ship-to" purpose in customer siteSummary: Content (please ensure you mask any confidential information): Hi there, We create one customer site for both bill-to and ship-to purposes. Is there any impact …
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How to hide profile history at customer level?Summary: Content (please ensure you mask any confidential information): In Customer-> Account-> Profile History, what is the use of separate duration of Profile Historie…