Customer
Discussion List
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customer fbdiA couple of questions regarding the CustomerImportTemplate (FBDI) when filling out the following sheets: 1.HZ_IMP_CONTACTS_T 2.HZ_IMP_RELSHIPS_T 3.RA_CUSTOMER_PROFILES_I… -
How to display Ship to site name instead of Ship to name on Transaction HeaderSummary: How to display Ship to site name instead of Ship to name on Transaction Header Content (please ensure you mask any confidential information): Currently, when we…Bhanu Prakash Sharma 11 views 1 comment 0 points Most recent by Jesús Vega-Oracle Receivables & Collections -
Payment term is not defaulting from Customer site on Sales orderSummary: Content (please ensure you mask any confidential information): We have few customers enabled as BFB at account and site level and BFB specific Payment Term is a… -
Is it possible via API or WS update to NULL PaymentTerms, CreditReviewCycle, CreditAnalystName?Summary: Using customerProfileService is it possibe to update to NULL the info on PaymentTerms, CreditReviewCycle, CreditAnalystName? SOAP api response given 200 but not…Enrique Ap-Oracle 84 views 2 comments 1 point Most recent by Eros Mario Nicotra Receivables & Collections -
How to Import Risk Code Values in Manage Receivables LookupsSummary: Client requires multiple values (1000+) in the customer site profile Risk Code field. Currently, it is an LOV field so I need to set the values also for data mi…Gladys Antolijao-Oracle 33 views 2 comments 0 points Most recent by Harish_Jain Receivables & Collections -
How can we control the ability to delete Customer contact person / contact PointHow can we control the ability to delete Customer contact person / contact Point (See Print Screen) We try this alternative without success : Sandbox , Basic send Sandbo… -
How do we delete an existing Customer Contact at the Account level using FBDI or API?Summary: I have an integration which synchronizes Customer Data coming from a source system. There are scenarios where the source system sends information like Contact X… -
How to delete a contacts from Account using an API, this contact exists only at the Account levelSummary: We want to delete the customer contact at the Account level only (Does not exist at the Customer Account Site Level). We don't want to delete the relationship b… -
Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C… -
Update customer profile with SOAP API with Correct Record instead of Insert RecordSummary: Hi, When we use SOAP API (https://servername/fscmService/ReceivablesCustomerProfileService?WSDL) with operation 'updateCustomerProfile' to update customer profi… -
View Only Custom Role for AR Receipts ?Hi, I followed the steps mentioned in “How to Create Read-Only / View Only Custom Role for Transactions & Receipts? (Doc ID 2372533.1)” while creating the custom role. T… -
Site Name is missing when trying to set Bill To site to connect with ship toSummary: Site Name is missing when trying to set Bill To site to connect with ship to. is there a plan to add it ? Content (please ensure you mask any confidential infor… -
How to import global location number for customersI want to add the Global Location Number at the site level for customers. But I wasn't able to find any column in the customer Import FBDI template/simplified customer s… -
How to load the Withholding tax details for customer at customer siteAre we able to load Withholding tax details in bulk for Customer at Customer site level please see below details for reference. Appreciate your help.Deep Mehta-Oracle 6 views 0 comments 0 points Started by Deep Mehta-Oracle Receivables & Collections -
CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULLSummary: CustomerImportTemplate FBDI to update Customer Site Profiles when ORIG_SYSTEM is NULL Content (please ensure you mask any confidential information): I can use t… -
How do I clear the error "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid"Summary: "The bill-to customer site number {BILL_CUSTOMER_SITE_NUMBER is invalid" keeps coming up for a customer that is fully setup in Oracle Fusion with the correct si… -
How to upload customer site for existing customer using Customer ImportSummary: https://us.v-cdn.net/6034893/uploads/1W60CSSTKLCQ/customerimporttemplate-284-29.xlsx Hi, Can anyone please suggest if we want to load new site for existing 'PER… -
Bulk Print pdf of Receivables Invoices to sftpSummary Bulk Print pdf of Receivables Invoices to sftpContent Looking for bulk extract of AR Customer invoices print version of pdfs by invoice number to sftp. Not seein…User_2025-01-28-19-49-26-512 492 views 16 comments 4 points Most recent by Ted Chappell Receivables & Collections -
How to update the Source system for the customers created manually through UISummary: Hello, We are trying to update the Source System value at the Account Site Use level for customers that were created manually. This update is required because t… -
External Bank account MaskingHi, Is there a way to mask customer bank account numbers in Oracle based on user? I’m investigating whether any profile options, privileges, or configuration controls ca… -
Mass Customer Profile UpdateContent Hi All, I need to do a mass update on customer profiles. I initially created customers using the simplified spreadsheet, now I need to update their customer prof… -
CC Email Address is blank for Customer Statements. How to add CC email in Customer Statement?Job - Create Customer Statements is sending Statements via Email but CC Address is blank. Business wants to add CC address for Customer Statements .Sanjib Datta 25 views 2 comments 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Customer Bank Account Setup issue at customer site levelScenario: When the user attempts to create a bank account from the Payment Details section at the Customer Site level, they encounter the error: "A record with this comb…reshma.a 23 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
unable make address purpose section at customer site level through sandboxSummary: Hi All, We need to set the "Address Purpose" section as read-only at the customer site level through the sandbox. Could you please suggest any possible workarou… -
Import Customers from OICHello Community, We are experiencing issues importing customer files from OIC into Oracle Fusion, only a subset of batches are processed successfully in a single run. Fo… -
How to create Context Flexfileds defaulting from Account Address Set in Customer SiteSummary: Hi All, I want to create Customer Account site DFF Context defaulting by Account Address Set that chosen while creating new customer. I used this query below: s…Financial Functional 27 views 0 comments 0 points Started by Financial Functional Receivables & Collections -
Create a new search criterion to search the Metrics on basis of Collector and CountrySummary: Hi All, user ask is Create a new search criterion to search the Metrics on basis of Collector and Country field? Need to add those collector and country in sear… -
How To Load DFF Date Field Attributes via CustomerImportTemplate FBDI?Summary: Business requirement is to define Customer Site DFF of a date type, mapping it to ATTRIBUTE_DATE1 column for example, and load it in bulk via FBDI. However, the…User_2025-02-11-06-12-35-024 400 views 3 comments 1 point Most recent by Chaunae Walton Receivables & Collections -
Customer site number shows in account contact tabDear experts: Background: (1) One account can has more than one site. (2) in communication tab in customer account level, we cannot see any column to indicate the contac… -
The lockbox couldn't be validated. The lockbox couldn't be processed.Summary: Content (please ensure you mask any confidential information): We are facing an issue where we have a data file ready as per the Transmission required for the l…