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Not able to import customer profile sites

Received Response
edited Apr 23, 2021 4:41PM in Receivables & Collections 10 comments


Not able to import customer profile sites



We have followed this note (How Can Customer Account Level Profiles be Imported, After Customer Account Records Have Been Imported? (Doc ID 1964178.1)) for importing customer profile sites. The site profiles are not getting created and these are the errors:

Party Sites: ERROR V3_385807 The reference to the party is invalid, or the party doesn't exist.

Account Sites: ERROR The source reference SITE_ORIG_SYSTEM_REFERENCE of the parent
entity HZ_PARTY_SITES is either invalid or belongs to a different entity.
Enter correct value for parent entity.

Customer Profile: CUST_ORIG_SYSTEM:EBS


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