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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Pending Action Item: "Dependent Requires Legislative Identifier"
Summary
New hire entered contact/dependent information as part of benefit enrollment, but seeing "Dependent Requires Legislative Identifier" as pending action item for both dependents.Content
Dependents have legislative identifier entered but not SSN. User is now prompted to complete pending action item Dependent Requires Legislative Identifier.
I searched forums and one steps to clear out action item (Evaluation and Reporting --> Manage Action Item) and ran process to close out action item. This did not seem to work. What steps can I take to clear out this action item?
Version
20B
Tagged:
0