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ODA MS Teams Channel — Cloud Customer Connect
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ODA MS Teams Channel

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edited Aug 13, 2020 6:23PM in HCM Digital Assistant 7 comments

Summary

MS Teams channel is rendering raw URLs instead of Deep links

Content

The MS Teams chatbot conversation works fine except the fact that the Deep links are appearing as URLs in the MS Teams chat.

We need the Deep links to appear in MS Teams chat and not raw URLs


We have a request to have FADigitalAssistant render URLs as links when presented via MS Teams channel. The reason for this course of action is that control of this link formatting isn't something that ODA does right now, but which a digital assistant such as FADigitalAssistant can control. 

Does anyone face this issue? 

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