Service Request Deeplink in Outbound email to open the SR in DCS portal
SummaryService Request Deeplink in Outbound email to open the SR in DCS portal
I am looking for Deeplink in outbound email to open Service Requests in DCS portal. So basically when Service Request is created I wan to send acknowledgement email notification with the direct URL to open the SR in DCS portal. I could find deep link for knowledge articles in below documentation:
But there is no mention of SR deeplink to open it from DCS portal. can anyone suggest?