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Need Vertex data in OSC

Accepted answer
edited Aug 25, 2020 12:31PM in Sales 5 comments


Is there a way to use Vertex data in OSC to sync the OSC/EBS address


Hi All,

I am looking for the Vertex data load in the OSC. Here is the use case-

My Customer is having OSC as the master data for Accounts/Contact/Addresses. They are creating Prospect in the OSC and through real-time integration pass the data to EBS. Now based on the EBS order status it gets converted into a customer in OSC.

In the EBS they use the vertex data for the tax calculation and we could see lots of address\ data mismatch between OSC(Nokia data) and EBS Vertex data. This causes issue at the EBS and we have to update the data in OSC to validate it.

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