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Can Self Service User create SR for any other Self Service user from DCS portal?

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edited Aug 25, 2020 1:06PM in Digital Customer Service 12 comments

Summary

Can Self Service User create SR for any other Self Service user from DCS portal?

Content

Hi,

I understand that Customer Self Service account administrator can raise SR for any other Self Service user but can a self Service user raise SR for any other Self Service User? can we enable User to search any contact?

Regards,

Jitendra

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