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Fusion Application - IDCS - IdP

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edited Aug 26, 2020 6:37AM in Sales 1 comment

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Hi,

As per 20C update, Self-Service (DCS) users will be directly created in IDCS, if we configured accordingly. Are we going to expect the IDCS as IdP by default for Fusion Application as well in near future ?

Digital Customer Service has optimized the way self-service users are created and stored. Prior to Update 20C, self-service users were created in Oracle CX Sales and B2B Service and synchronized to Oracle Identity Cloud Service (IDCS). Starting with the 20C Digital Customer Service Reference Implementation template, self-service users may be created directly in IDCS when configured accordingly. Proxy users in CX Sales and B2B Service will be used to provide functional security, while data security will be based on the self-service user’s identity. 

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