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FAQ notification and approval to users — Cloud Customer Connect
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FAQ notification and approval to users

Received Response
edited Sep 8, 2020 6:35AM in B2B Service 4 comments


Hi Team,

When a new FAQ is created, can we able to send notifications to all business user?
I have seen a profile option "CSO_NOTIFICATIONS_PUBLISH" which will send notifications to authors informing them that an article was recently published
and I have enabled those option. But not received any notifications after created.
Please let me know how this notifications will work.

And how can we send FAQ approval to manager when a new article is created in the application?

Anyone aware of it please let me know.




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