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Task notification email not working

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edited Sep 10, 2020 8:33AM in Sales 12 comments

Summary

OSC not generating task creation notification email

Content

Hi,

we are on 20B.  when we create a  new task for any salesrep, it shows he notification in Bell icon, be salesrep never gets an email about task is created.

ZMM_ACTIVITY_DISABLE_EMAIL_TASK_NOTIF is set to NO

under preferences, notify email box is checked.

where else i can look at?

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