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Duplicate Contacts

Received Response
edited Sep 10, 2020 12:42PM in Benefits 14 comments


Is there an option to delete a contact from Person Managment?


Hi!  We have employes creating duplicate contacts all the time.  We can delete the duplicate from the employee's contacts, however, there is still an issue.  The contact still exists so it shows up when the employee tries to enroll.  I have gone in and added 'Duplicate' to the Last Name so we know which one is duplicate.  However, we had an option in on premise to delete person....is this no longer available.  How are others handling these duplicate contacts?  See screenshots.

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